Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"USA"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Changing quality initiative :...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
USA
Schweden
42,689
Organizational change
29,180
Organisatorischer Wandel
26,771
Sweden
26,606
Qualitätsmanagement
16,904
Quality management
15,219
Dienstleistungssektor
12,464
Service industry
11,458
Deutschland
7,840
Germany
6,816
Theorie
6,093
Theory
6,002
Innovation
4,620
United States
4,018
Service quality
3,664
Dienstleistungsqualität
3,655
Strategisches Management
3,583
Großbritannien
3,443
Strategic management
3,300
Industrie
3,263
Innovationsmanagement
3,201
United Kingdom
2,966
Manufacturing industries
2,954
Innovation management
2,862
Unternehmenserfolg
2,716
Firm performance
2,640
Prozessmanagement
2,357
Management
2,338
Corporate culture
2,267
Unternehmenskultur
2,215
Business process management
2,146
Organisationswandel
2,082
Unternehmen
2,032
Führungsstil
1,944
EU-Staaten
1,933
Leadership style
1,930
KMU
1,920
SME
1,915
Schätzung
1,908
more ...
less ...
Online availability
All
Free
582
Undetermined
441
Type of publication
All
Article
2,342
Book / Working Paper
2,088
Journal
20
Type of publication (narrower categories)
All
Article in journal
1,757
Aufsatz in Zeitschrift
1,757
Graue Literatur
749
Non-commercial literature
749
Working Paper
654
Arbeitspapier
546
Aufsatz im Buch
466
Book section
466
Collection of articles of several authors
231
Sammelwerk
231
Case study
190
Fallstudie
190
Hochschulschrift
171
Thesis
144
Aufsatzsammlung
111
Amtsdruckschrift
84
Government document
84
Konferenzschrift
74
Bibliografie enthalten
71
Bibliography included
71
Conference proceedings
43
research-article
40
Lehrbuch
36
Textbook
32
Collection of articles written by one author
30
Sammlung
30
Statistik
26
Statistics
24
Ratgeber
19
Advisory report
16
Conference paper
16
Guidebook
16
Gutachten
16
Konferenzbeitrag
16
Glossar enthalten
15
Glossary included
15
Mehrbändiges Werk
14
Multi-volume publication
14
Dissertation u.a. Prüfungsschriften
13
Forschungsbericht
12
more ...
less ...
Language
All
English
3,857
German
378
Undetermined
110
French
46
Swedish
32
Italian
18
Spanish
11
Dutch
8
Danish
3
Russian
3
Finnish
2
Hungarian
1
Polish
1
more ...
less ...
Author
All
Henrekson, Magnus
36
Lipsey, Robert E.
36
Blomström, Magnus
24
Jäntti, Markus
16
Björklund, Anders
15
Davis, Steven J.
15
Smeeding, Timothy M.
13
Blomstrom, Magnus
11
Osberg, Lars
11
Siklos, Pierre L.
11
Van Reenen, John
11
Aaberge, Rolf
9
Bloom, Nicholas
9
Flood, Lennart
9
Fullerton, Don
9
Rosenberg, Nathan
9
Triplett, Jack E.
9
Österholm, Pär
9
Anxo, Dominique
8
Ark, Bart van
8
Bosworth, Barry
8
Domeij, David
8
Ramstetter, Eric D.
8
Smith, Alan D.
8
Blanpain, Roger
7
Bordo, Michael D.
7
Cowell, Frank A.
7
Edquist, Harald
7
Mulder, Nanno
7
Sanidas, Elias
7
Vinyard, John
7
Artto, Eero W.
6
Benati, Luca
6
Braunerhjelm, Pontus
6
Burkhauser, Richard V.
6
Elinder, Mikael
6
Furterer, Sandra L.
6
Goldfarb, Brent
6
Gustafsson, Siv S.
6
Inklaar, Robert
6
more ...
less ...
Institution
All
National Bureau of Economic Research
24
Maxwell Graduate School of Citizenship and Public Affairs
16
OECD
13
IGI Global
11
Ekonomiska forskningsinstitutet <Stockholm>
10
USA / General Accounting Office
7
International Labour Organization (ILO), United Nations
5
Internationales Arbeitsamt
5
USA / Bureau of the Census
5
Bertelsmann Stiftung
4
Centre d'Etudes de Populations, de Pauvreté et de Politiques Socio-Economiques <Differdingen>
4
Edward Elgar Publishing
4
NetLibrary, Inc
4
Organisation for Economic Co-operation and Development
4
Brookings Institution
3
Centre for Educational Research and Innovation
3
USA / Bureau of Labor Statistics
3
United States International Trade Commission
3
University of Wollongong / Department of Economics
3
Charles A. Dice Center for Research in Financial Economics <Columbus, Ohio>
2
Deutsches Institut für Wirtschaftsforschung
2
Economic Policy Institute <Washington, DC>
2
European Students of Industrial Engineering and Management / TQM Vision
2
Europäische Kommission / Statistisches Amt
2
Fraunhofer-Institut für Systemtechnik und Innovationsforschung
2
Groningen Growth and Development Centre
2
Harvard Graduate School of Business Administration
2
Hongkong / Securities and Futures Commission
2
INSEAD
2
Institut Mirovoj Ėkonomiki i Meždunarodnych Otnošenij
2
Institut für Weltwirtschaft
2
International Bureau of Fiscal Documentation
2
International Social Security Association
2
Internationale Vereinigung für Steuerrecht
2
Internationales Institut für Management und Verwaltung / Forschungseinheit Arbeitsmarktpolitik
2
London Business School
2
Max-Planck-Institut für Gesellschaftsforschung
2
National Academy of Engineering
2
Nihon-Rōdō-Kenkyū-Kikō <Tokio>
2
Rationalisierungs-Kuratorium der Deutschen Wirtschaft
2
more ...
less ...
Published in...
All
Working paper / National Bureau of Economic Research, Inc.
67
LIS Working Paper Series
44
Quality management journal : QMJ
28
Discussion paper series / IZA
26
Global business and organizational excellence : a review of research & best practices
26
Harvard business review : HBR
24
International journal of productivity and quality management : IJPQM
24
NBER working paper series
24
LIS working paper series
23
Discussion paper / Centre for Economic Policy Research
22
Health care management review : HCM review
21
Working paper series / Luxembourg Income Study
21
International journal of production research
20
Academy of Management journal : AMJ
19
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
19
International journal of quality & reliability management
18
IZA Discussion Papers
15
Journal of organizational change management
15
Industrial and corporate change
14
Harvard-Business-Manager : das Wissen der Besten
13
ILR review : the journal of work and policy
13
Journal of change management : an international journal
13
International journal of six sigma and competitive advantage : IJSSCA
12
Journal of operations management
12
Organization science : a journal of the Institute for Operations Research and the Management Sciences ; bridging disciplines to advance knowledge of organizations
12
SSE EFI working paper series in economics and finance
12
The review of income and wealth : journal of the International Association for Research in Income and Wealth
12
Monthly labor review : MLR
11
The TQM journal : the international review of organizational improvement
11
The service industries journal
11
IFN Working Paper
10
IFN working paper
10
International journal of production economics
10
MIT sloan management review
10
Mitteilungen aus der Arbeitsmarkt- und Berufsforschung
10
NBER Working Paper
10
Research paper / Ekonomiska Forskningsinstitutet vid Handelshögskolan i Stockholm
10
SpringerLink / Bücher
10
The American economic review
10
Discussion paper
9
more ...
less ...
Source
All
ECONIS (ZBW)
4,074
USB Cologne (EcoSocSci)
174
EconStor
121
Other ZBW resources
49
RePEc
29
OLC EcoSci
3
Showing
1
-
10
of
4,450
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Service quality : new directions in theory and practice
Rust, Roland T.
(
ed.
)
-
1994
Persistent link: https://www.econbiz.de/10000347620
Saved in:
2
Kulturabhängiges Qualitätserleben direkter Kunde-Mitarbeiter-Kommunikation
Mang, Paul
-
1998
Persistent link: https://www.econbiz.de/10012699714
Saved in:
3
Lean Six Sigma in service : applications and case studies
Furterer, Sandra L.
(
ed.
)
-
2009
Persistent link: https://www.econbiz.de/10013547606
Saved in:
4
Quality service : how America's to companies are competing in the customer-service revolution ... and how you can too
Denton, D. K.
-
1989
Persistent link: https://www.econbiz.de/10000773741
Saved in:
5
Environmental challenges and strategic options : the role of effective quality improvement initiatives in accounting firms
Yasnin, Mahmoud M.
;
Alavi, Jafar
- In:
The journal of current research in global business : JCRGB
12
(
2010
)
18
,
pp. 12-20
Persistent link: https://www.econbiz.de/10003928209
Saved in:
6
Linking business strategy to service failures and financial performance : empirical evidence from the U.S. domestic airline industry
Mellat-Parasat, Mahour
;
Golmohammadi, Davood
;
McFadden, …
- In:
Journal of operations management
38
(
2015
),
pp. 14-24
Persistent link: https://www.econbiz.de/10011416927
Saved in:
7
Sig Sigma implementation in the service sector : notable experiences of major firms in the USA
Ozcelik, Yasin
- In:
International journal of services and operations management
7
(
2010
)
4
,
pp. 401-418
Persistent link: https://www.econbiz.de/10008749754
Saved in:
8
How service agents manage the person-role interface
Ashforth, Blake E.
;
Kulik, Carol T.
;
Tomiuk, Marc A.
- In:
Group & organization management : an international journal
33
(
2008
)
1
,
pp. 5-45
Persistent link: https://www.econbiz.de/10003802840
Saved in:
9
Kulturabhängiges Qualitätserleben direkter Kunde-Mitarbeiter-Kommunikation
Mang, Paul
-
1998
Persistent link: https://www.econbiz.de/10000974642
Saved in:
10
The service quality solution : using service management to gain competitive advantage
Collier, David A.
-
1994
Persistent link: https://www.econbiz.de/10004192023
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
