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Wirkungsanalyse
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5,017
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Heckman, James J.
41
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37
Dave, Dhaval
27
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25
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23
Rees, Daniel I.
23
Smith, Jeffrey A.
22
Bailey, Martha J.
20
Gorodnichenko, Yuriy
20
Jang, Soocheong
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19
Anderson, D. Mark
18
Kaestner, Robert
18
Schott, Peter K.
18
Auerbach, Alan J.
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17
Moffitt, Robert A.
17
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17
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16
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Kilian, Lutz
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Miller, Sarah
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Pinto, Rodrigo
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Schanzenbach, Diane Whitmore
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Smith, Alan D.
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Bloom, Nicholas
14
Coibion, Olivier
14
Dixon, Peter B.
14
Gambetti, Luca
14
Moretti, Enrico
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Rose, Adam
14
Sabia, Joseph J.
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United States International Trade Commission
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The American economic review
102
International journal of hospitality management
94
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87
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77
CESifo working papers
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IZA Discussion Papers
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American journal of agricultural economics
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Journal of political economy
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ECONIS (ZBW)
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EconStor
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RePEc
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OLC EcoSci
6
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1
Service satisfaction with premium durables : a cross-cultural investigation
Löffler, Michael
;
Decker, Reinhold
- In:
Quantitative marketing and marketing management : …
,
(pp. 401-422)
.
2012
Persistent link: https://www.econbiz.de/10009621746
Saved in:
2
Employee satisfaction, customer satisfaction, and financial performance : an empirical examination
Chi, Christina G.
;
Gursoy, Dogan
- In:
International journal of hospitality management
28
(
2009
)
2
,
pp. 245-253
Persistent link: https://www.econbiz.de/10003827275
Saved in:
3
Are your satisfied customers loyal?
Skogland, Iselin
;
Siguaw, Judy A.
- In:
The Cornell School of hotel administration handbook of …
,
(pp. 331-345)
.
2010
Persistent link: https://www.econbiz.de/10008667132
Saved in:
4
Users' perceptions of two types of hotel reservation Web sites
Morosan, Cristian
;
Jeong, Miyoung
- In:
International journal of hospitality management
27
(
2008
)
2
,
pp. 284-292
Persistent link: https://www.econbiz.de/10003687506
Saved in:
5
Qualitätsbewusstsein und Kundenorientierung der Mitarbeiter als Schlüssel zum Erfolg : Qualitätsmanagement bei der Ritz-Carlton Hotel Company
Beckett, Nigel P.
- In:
Handbuch Kundenmanagement : Anforderungen, Prozesse, …
,
(pp. 949-964)
.
2008
Persistent link: https://www.econbiz.de/10003708783
Saved in:
6
Handling negative online customer reviews : the effects of elaboration likelihood model and distributive justice
Cheng, Vincent T. P.
;
Loi, Mei Kun
- In:
Journal of travel and tourism marketing
31
(
2014
)
1/2
,
pp. 1-15
Persistent link: https://www.econbiz.de/10010361829
Saved in:
7
Switching intention model development : role of service performances, customer satisfaction, and switching barriers in the hotel industry
Han, Heesup
;
Kim, Wansoo
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
30
(
2011
)
3
,
pp. 619-629
Persistent link: https://www.econbiz.de/10009130566
Saved in:
8
Peer-to-peer interactions : perspectives of Airbnb guests and hosts
Moon, Hyoungeun
;
Miao, Li
;
Hanks, Lydia
;
Line, Nathaniel D.
- In:
International journal of hospitality management
77
(
2019
),
pp. 405-414
Persistent link: https://www.econbiz.de/10011988666
Saved in:
9
The role of organizational culture in the adoption of customer
profitability
analysis : a field study
Fish, Matthew
;
Miller, William
;
Becker, D'Arcy
; …
- In:
Qualitative research in accounting & management : QRAM
14
(
2017
)
1
,
pp. 38-59
Persistent link: https://www.econbiz.de/10011705777
Saved in:
10
A profile of spa-goers in the U.S. luxury hotels and resorts : a posteriori market segmentation approach
Huh, Chang
;
Lee, Myong Jae
;
Lee, Soojin
- In:
Journal of hospitality marketing & management
28
(
2019
)
8
,
pp. 1032-1052
Persistent link: https://www.econbiz.de/10012176752
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