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USA
Relationship marketing
26,347
Beziehungsmarketing
25,672
Financial services
12,655
Finanzdienstleistung
12,443
Consumer behaviour
11,314
Konsumentenverhalten
11,232
Customer satisfaction
5,789
Kundenzufriedenheit
5,727
Innovation adoption
4,718
Innovationsakzeptanz
4,666
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4,310
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4,291
Theorie
3,699
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3,686
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3,553
Germany
3,433
Qualitative Methode
2,804
Bank
2,765
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2,673
Markenführung
2,668
Qualitative method
2,568
Social Web
2,549
Social web
2,547
Lieferantenmanagement
2,279
Supplier relationship management
2,276
Electronic Commerce
2,228
E-commerce
2,153
Risk management
2,030
Risikomanagement
2,028
Marketingmanagement
1,992
Marketing management
1,980
Brand image
1,965
Markenimage
1,960
Financial sector
1,920
United States
1,863
Finanzsektor
1,858
Online-Marketing
1,843
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1,828
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1,817
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159
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1,330
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590
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8
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46
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38
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38
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38
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22
Konferenzschrift
21
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13
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research-article
12
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11
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10
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9
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9
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7
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64
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Smith, Alan D.
17
Dinlersoz, Emin Murat
8
Foster, Lucia
8
Kroff, Zachary
8
Kumar, V.
8
Saunders, Anthony
8
Walter, Ingo
8
Zolas, Nikolas
8
Johnson, Michael D.
7
Philippon, Thomas
7
Walsh, Gianfranco
7
Benston, George J.
6
Cornett, Marcia Millon
6
Han, Heesup
6
Litan, Robert E.
6
Barr, Michael S.
5
Brodie, Roderick J.
5
Conduit, Jodie
5
Forsythe, Sandra
5
Gart, Alan
5
Gourio, François
5
Hollebeek, Linda D.
5
Jang, Soocheong
5
Morosan, Cristian
5
Reifner, Udo
5
Rudanko, Leena
5
Wolken, John D.
5
Acemoglu, Daron
4
Agha, Leila
4
Akhigbe, Aigbe O.
4
Anderson, Gary
4
Beatty, Sharon E.
4
Beede, David Nathan
4
Berger, Allen N.
4
Berry, Leonard L.
4
Brynjolfsson, Erik
4
Buffington, Catherine
4
Ehrlich, Evelyn
4
Fanelli, Duke
4
Goldschlag, Nathan
4
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National Bureau of Economic Research
15
USA / Congress / Senate / Committee on Banking, Housing and Urban Affairs
9
USA / General Accounting Office
5
Brookings Institution
3
USA / Congress / House of Representatives / Committee on Banking, Finance and Urban Affairs / Subcommittee on Financial Institutions Supervision, Regulation and Insurance
3
USA / Congress / House of Representatives / Committee on Financial Services
3
American Bankers Association
2
Edward Elgar Publishing
2
Federal Deposit Insurance Corporation <Washington, DC>
2
Federal Reserve Bank of New York
2
IGI Global
2
Life Office Management Association
2
Nomura-Shihon-Shijō-Kenkyūsho <Tokio>
2
Schulthess Juristische Medien
2
USA / Congress / House of Representatives
2
USA / Congress / House of Representatives / Committee on Banking and Financial Services
2
USA / Government Accountability Office
2
USA / Subcommittee on Domestic and International Monetary Policy, Trade and Technology
2
USA / Subcommittee on Financial Institutions and Consumer Credit
2
United States / Congress / Senate / Committee on Banking, Housing, and Urban Affairs
2
Academy of Marketing / Conference <49., 2016, Newcastle-upon-Tyne>
1
American Accounting Association / Committee on Concepts and Standards for External Financial Reports
1
American Enterprise Institute
1
Arthur D. Little International Inc. <Wiesbaden>
1
Business Information Centre <Toronto>
1
Börsen-Buchverlag
1
Center for Policy Research <Washington, DC>
1
Center for Strategic and International Studies
1
Confederation of Britisch Industry
1
Conference on Bank Structure and Competition <39, 2003, Chicago, Ill.>
1
Conference on International Competitiveness in Financial Services <1990, Washington, DC>
1
Dearborn Financial Institute <Chicago, Ill.>
1
Dearborn Financial Services <Chicago, Ill.>
1
Econometrisch Instituut <Rotterdam>
1
Economic Policy Conference <15, 1990, Saint Louis, Mo.>
1
European University Institute / Department of Economics
1
Europäisches Parlament
1
Europäisches Parlament / Generaldirektion Wissenschaftlicher Dienst
1
Federal Reserve Bank of Chicago
1
Federal Reserve Bank of St. Louis
1
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Journal of business research : JBR
25
International journal of hospitality management
23
The journal of services marketing
22
Journal of retailing and consumer services
21
Working paper / National Bureau of Economic Research, Inc.
21
NBER working paper series
16
Industrial marketing management : the international journal for industrial and high-tech firms
15
Harvard business review : HBR
13
Journal of banking & finance
13
Journal of financial services marketing : JFSM
13
Journal of service research : JSR
13
Journal of the Academy of Marketing Science
12
Services marketing quarterly
12
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
10
Journal of marketing
10
Strategy & leadership : a publication of Strategic Leadership Forum
10
Academy of Management journal : AMJ
9
Journal of travel and tourism marketing
9
Psychology & marketing
9
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
8
Journal of business ethics : JOBE
8
Journal of marketing management : MM
8
Journal of payments strategy & systems
8
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
8
The journal of business & industrial marketing
8
The journal of personal selling & sales management : JPSSM
8
Harvard-Business-Manager : das Wissen der Besten
7
International Journal of Bank Marketing
7
International journal of business information systems : IJBIS
7
International journal of business innovation and research
7
Journal of electronic commerce research : JECR
7
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
7
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
7
The service industries journal
7
Customer Relationship Management : the ultimate guide to efficient use of CRM
6
International journal of retail & distribution management
6
Journal of consumer affairs : official publication of the American Council on Consumer Interests
6
Journal of financial services research : JFSR
6
Journal of hospitality marketing & management
6
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
6
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Source
All
ECONIS (ZBW)
1,878
USB Cologne (EcoSocSci)
18
Other ZBW resources
16
EconStor
8
RePEc
8
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1
Innovation in healthcare : issues and future trends
Thakur, Ramendra
;
Hsu, Sonya H. Y.
;
Fontenot, Gwen
- In:
Journal of business research : JBR
65
(
2012
)
4
,
pp. 562-569
Persistent link: https://www.econbiz.de/10009512735
Saved in:
2
Using the repertory grid technique to surface strategic planning assumptions
Few, W. Timothy
;
Few, Molly
- In:
Competitiveness review : an international business …
23
(
2013
)
2
,
pp. 114-130
Persistent link: https://www.econbiz.de/10009754999
Saved in:
3
Managing the acceptance of technology-mediated remote services : enhancing customer's collaboration and technology perceptions
Wünderlich, Nancy V.
- In:
Technologie und Dienstleistung : Innovationen in …
,
(pp. 39-45)
.
2008
Persistent link: https://www.econbiz.de/10003762704
Saved in:
4
The strategic value of CRM : a technology adoption perspective
Richard, James E.
;
Thirkell, Peter C.
;
Huff, Sidney Laurence
- In:
Journal of strategic marketing
15
(
2007
)
5
,
pp. 421-439
Persistent link: https://www.econbiz.de/10003621464
Saved in:
5
Special issue on CRM : technology adoption, business implications, and social and cultural concerns
Ali, Maged
;
Melewar, T. C.
;
Dennis, Charles
- In:
Journal of marketing management : MM
29
(
2013
)
3/4
,
pp. 391-392
Persistent link: https://www.econbiz.de/10009761858
Saved in:
6
Special issue 2: CRM : Technology adoption, business implications, and social and cultural concerns
In:
Journal of marketing management : MM
29
(
2013
)
3/4
,
pp. 393-516
Persistent link: https://www.econbiz.de/10010376992
Saved in:
7
Comparing mobile and Internet adoption factors of loyalty and satisfaction with online shopping consumers
Amoroso, Donald L.
;
Ogawa, Mikako
- In:
International journal of e-business research : an …
9
(
2013
)
2
,
pp. 24-45
Persistent link: https://www.econbiz.de/10009793135
Saved in:
8
Customers' continuance acceptance toward automated guided transportation
Indrawati
;
Nidya, P. A.
- In:
Understanding digital industry : proceedings of the …
,
(pp. 81-84)
.
2020
Persistent link: https://www.econbiz.de/10012226065
Saved in:
9
The effects of post-adoption beliefs on continuance use of a microblogging service : the role of network externalities
Xu, Jian
;
Li, Xin
;
Niu, Hong
- In:
International journal of networking and virtual …
17
(
2017
)
1
,
pp. 88-102
Persistent link: https://www.econbiz.de/10011774826
Saved in:
10
Cross-buying as a challenge in emerging markets : a study of the effect of technology adoption on cross-buying intentions
Vyas, Vishal
;
Raitani, Sonika
- In:
International journal of financial innovation in …
1
(
2016
)
1/2
,
pp. 80-98
Persistent link: https://www.econbiz.de/10011668561
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