Narrow search
Showing 1 - 10 of 11,795
Cover Image
National customer satisfaction indices : a critical investigation from an application perspective
Hansen, Ursula; Hennig-Thurau, Thorsten - In: Service quality and management, (pp. 25-53). 1999
Persistent link: https://www.econbiz.de/10001407676
Cover Image
Hochschulprivatisierung und akademische Freiheit : jenseits von Markt und Staat: Hochschulen in der Weltgesellschaft
Fernández Darraz, Enrique (contributor) - 2010 - 1. Aufl.
Hochschulen tatsächlich durchsetzt, ist Thema dieser vergleichenden Studie des Hochschulwesens in Deutschland, USA, Rumänien und …
Persistent link: https://www.econbiz.de/10008650094
Cover Image
Der gläserne Kunde
Davenport, Thomas H.; Harris, Jeanne G. - In: Harvard-Business-Manager : das Wissen der Besten 29 (2007) 8, pp. 88-99
Persistent link: https://www.econbiz.de/10003501882
Cover Image
The impact of CRM 2.0 on customer insight
Greenberg, Paul - In: The journal of business & industrial marketing 25 (2010) 6, pp. 410-419
Persistent link: https://www.econbiz.de/10008655544
Cover Image
Customer relationship management capabilities : measurement, antecedents and consequences
Wang, Yonggui; Feng, Hui - In: Management decision : MD 50 (2012) 1, pp. 115-129
Persistent link: https://www.econbiz.de/10009531394
Cover Image
Constituent relationship management
Wright, Steve - In: Nonprofit management 101 : a complete and practical …, (pp. 273-285). 2011
Persistent link: https://www.econbiz.de/10009127377
Cover Image
From data to action : how marketers can leverage AI
Campbell, Colin L.; Sands, Sean; Ferraro, Carla; Tsao, … - In: Business horizons 63 (2020) 2, pp. 227-243
Persistent link: https://www.econbiz.de/10012172056
Cover Image
The evaluation and effectiveness of workplace diversity programs
Gilrane, Veronica L.; McCausland, Tracy C.; King, Eden B.; … - 2012
Persistent link: https://www.econbiz.de/10009564318
Cover Image
A structural equation model assessment of logistics strategy
Kohn, Jonathan W.; MacGinnis, Michael A.; Kara, Ali - In: The international journal of logistics management 22 (2011) 3, pp. 284-305
Persistent link: https://www.econbiz.de/10009411247