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Essentials of new product management
Urban, Glen L. - 1987
Persistent link: https://www.econbiz.de/10013474674
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Service quality : new directions in theory and practice
Rust, Roland T. (ed.) - 1994
Persistent link: https://www.econbiz.de/10000347620
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The satisfied customer : winners and losers in the battle for buyer preference
Fornell, Claes - 2007 - 1. ed.
Persistent link: https://www.econbiz.de/10003479583
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Segmentspezifische Kundenzufriedenheitsanalyse : neue Ansätze zur Segmentierung von Märkten
Hahn, Carsten H. - 2002 - 1. Aufl.
Persistent link: https://www.econbiz.de/10001643623
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Customer retention in the automotive industry : quality, satisfaction and loyalty
Johnson, Michael D. (ed.); Herrmann, Andreas (contributor);  … - 1997
Persistent link: https://www.econbiz.de/10000640799
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Take their breath away : how imaginative service creates devoted customers
Bell, Chip R.; Patterson, John R. - 2009
Persistent link: https://www.econbiz.de/10004938903
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The mesh : why the future of business is sharing
Gansky, Lisa - 2010
Persistent link: https://www.econbiz.de/10008658128
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American businesses in China : balancing culture and communication
Street, Nancy Lynch; Matelski, Marilyn J. - 2019 - Third edition
Chronology of Chinese-American trade, 1786-2008 -- The Chinese worldview -- Issues in globalization -- China's changing consumer landscape -- Case study: Educational programs and exchanges in china -- Case study: Two art exhibitions cross the Pacific -- Case study: General Electric and Sesame...
Persistent link: https://www.econbiz.de/10012200123
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Export import procedures and documentation
Johnson, Thomas E. - 2002 - 4. ed.
Persistent link: https://www.econbiz.de/10004772929
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Accidental branding : how ordinary people build extraordinary brands
Vinjamuri, David - 2008
Persistent link: https://www.econbiz.de/10004908411