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United States
Consumer behaviour
82,943
Konsumentenverhalten
80,463
Marketing
31,412
Customer satisfaction
15,448
Kundenzufriedenheit
13,864
Relationship marketing
13,608
Theorie
13,584
Beziehungsmarketing
13,536
Theory
13,384
Deutschland
10,134
Brand management
9,081
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9,027
Germany
8,477
Service quality
8,328
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8,094
USA
7,851
Markenimage
7,341
Brand image
7,249
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7,115
Marketing management
6,572
Online-Handel
6,099
Online retailing
6,082
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5,817
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5,727
Internet marketing
5,705
Social Web
5,693
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5,687
Altersgruppe
5,323
Age group
5,126
Einzelhandel
4,996
Markenartikel
4,992
Brand
4,815
Retail trade
4,765
E-commerce
4,562
Werbung
4,485
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4,065
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3,964
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746
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16
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Sammlung
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Wise, David A.
24
Lusk, Jayson L.
21
Kotler, Philip
20
Jang, Soocheong
19
Agarwal, Sumit
16
Kaplan, Greg
15
Stavins, Joanna
15
Viscusi, W. Kip
15
Einav, Liran
14
McFadden, Daniel
14
Schuh, Scott
13
Goldsmith, Ronald E.
12
Han, Heesup
12
Heiss, Florian
12
Tonsor, Glynn T.
12
Winter, Joachim
12
Cutler, David M.
11
Dubé, Jean-Pierre
11
Grewal, Dhruv
11
Handel, Benjamin R.
11
Kolstad, Jonathan
11
Lusardi, Annamaria
11
Nayga, Rodolfo M.
11
Allcott, Hunt
10
Barber, Nelson
10
Bronnenberg, Bart J.
10
Cawley, John H.
10
Dong, Diansheng
10
Hurd, Michael D.
10
Kaiser, Harry M.
10
Laibson, David I.
10
Lennon, Sharron J.
10
Mattila, Anna S.
10
Roe, Brian
10
Baghestani, Hamid
9
Calantone, Roger J.
9
Chomsisengphet, Souphala
9
Deaton, Angus
9
Tadajewski, Mark
9
Viswanathan, Madhu
9
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National Bureau of Economic Research
86
American Marketing Association
19
USA / Congress / House of Representatives / Select Committee on Aging
15
USA / Congress / Senate / Special Committee on Aging
11
United States / Congress / Senate / Special Committee on Aging
6
American Management Association
5
Friedrich-Schiller-Universität Jena
4
IGI Global
4
NetLibrary, Inc
4
USA / Bureau of Foreign and Domestic Commerce
4
USA / Bureau of the Census
4
USA / Subcommittee on Human Services
4
Europäische Kommission / Generaldirektion Wirtschaft und Finanzen
3
USA / Committee on Finance / Subcommittee on Health
3
USA / Department of Agriculture
3
USA / Economic Research Service
3
USA / Subcommittee on Health and Long Term Care
3
Academy of Marketing
2
Academy of Marketing / Conference <48., 2015, Limerick, Shannon>
2
Academy of Marketing / Conference <49., 2016, Newcastle-upon-Tyne>
2
Chartered Institute of Marketing
2
Federal Reserve Bank of New York
2
Forschungsinstitut zur Zukunft der Arbeit
2
INSEAD
2
Information Resources Management Association
2
J. L. Kellogg Graduate School of Management
2
Russell Sage Foundation
2
Springer Fachmedien Wiesbaden
2
USA / General Accounting Office
2
USA / Subcommittee on Aging
2
Universität Mannheim
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
Academy for Health Services Marketing <Chicago, Ill.>
1
American Association for International Aging
1
American Council on Consumer Interests
1
American Home Economics Association
1
American Management Association / Marketing Division
1
American Management Association, Marketing Division
1
American Society for Public Administration
1
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Working paper / National Bureau of Economic Research, Inc.
345
Journal of consumer research : JCR ; an interdisciplinary bimonthly
152
Journal of business research : JBR
94
Journal of retailing and consumer services
81
Psychology & marketing
75
International journal of hospitality management
74
NBER working paper series
73
Journal of fashion marketing and management
55
American journal of agricultural economics
51
The journal of consumer marketing
50
The American economic review
43
International journal of consumer studies
41
Journal of consumer affairs : official publication of the American Council on Consumer Interests
41
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
41
Journal of marketing theory and practice
39
Journal of the Academy of Marketing Science
38
Journal of marketing
37
The review of economics and statistics
36
International journal of retail & distribution management
35
Journal of international consumer marketing
35
Sport marketing quarterly : preferred journal of the Sport Marketing Association
35
Journal of consumer behaviour : an international research review
33
The journal of personal selling & sales management : JPSSM
33
American economic journal : a journal of the American Economic Association
32
Discussion paper / Centre for Economic Policy Research
32
Journal of business ethics : JOBE
32
Journal of public policy & marketing : JPP & M ; an annual publ. of the Division of Research, Graduate School of Business Administration, University of Michigan
30
The journal of services marketing
30
International journal of sport management and marketing : IJSMM
29
Services marketing quarterly
29
Discussion paper series / IZA
28
Industrial marketing management : the international journal for industrial and high-tech firms
28
Journal of advertising research
27
Journal of marketing management : MM
27
Journal of marketing theory and practice : JMTP
27
Applied economics
26
Journal of sport management : the official journal of the North American Society of Sport Management
26
SpringerLink / Bücher
25
Journal of agricultural and resource economics : JARE ; the journal of the Western Agricultural Economics Association
23
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
23
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Source
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ECONIS (ZBW)
7,002
USB Cologne (EcoSocSci)
93
RePEc
12
USB Cologne (business full texts)
1
BASE
1
Other ZBW resources
1
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1
Die Wandlung des Konsumverhaltens älterer Konsumenten seit dem Zweiten Weltkrieg
Kaib, Iris
-
2008
Persistent link: https://www.econbiz.de/10003494227
Saved in:
2
The way a salesperson manages service providers influences customers' anger about problems
Koppitsch, Steven
;
Folkes, Valerie S.
;
MacInnis, Deborah J.
- In:
The journal of personal selling & sales management : JPSSM
33
(
2013
)
1
,
pp. 67-77
Persistent link: https://www.econbiz.de/10009716755
Saved in:
3
The option value of returns : theory and empirical evidence
Anderson, Eric T.
;
Hansen, Karsten T.
;
Simester, Duncan
- In:
Marketing science : the marketing journal of the …
28
(
2009
)
3
,
pp. 405-423
Persistent link: https://www.econbiz.de/10003868015
Saved in:
4
Take it back : the impact of dynamic consumer goals in return and exchange interactions
Droms, Courtney M.
- In:
Services marketing quarterly
34
(
2013
)
1
,
pp. 67-85
Persistent link: https://www.econbiz.de/10009726519
Saved in:
5
Compensatory solution : can it save a company from a service failure?
Tran, Trang P.
;
Roswinanto, Widyarso
;
Yunus, Erlinda Nusron
- In:
Services marketing quarterly
37
(
2016
)
2
,
pp. 80-97
Persistent link: https://www.econbiz.de/10011486830
Saved in:
6
The consumer psychology of mail-in rebates
Gourville, John T.
;
Soman, Dilip
- In:
The journal of product & brand management
20
(
2011
)
2
,
pp. 147-157
Persistent link: https://www.econbiz.de/10009231630
Saved in:
7
Customer retention in the automotive industry : quality, satisfaction and loyalty
Johnson, Michael D.
(
ed.
);
Herrmann, Andreas
(
contributor
); …
-
1997
Persistent link: https://www.econbiz.de/10000640799
Saved in:
8
Moderating effect of discriminatory attributions on repatronage intentions
Baker, Thomas L.
;
Meyer, Tracy
- In:
Journal of retailing and consumer services
19
(
2012
)
2
,
pp. 211-217
Persistent link: https://www.econbiz.de/10009522453
Saved in:
9
Consumption & generational change : the rise of consumer lifestyles
Jones, Ian Rees
(
ed.
);
Higgs, Paul
(
contributor
); …
-
2009
Persistent link: https://www.econbiz.de/10003728733
Saved in:
10
Employees’ decision making in the face of customers’ fuzzy return requests
Wang, Sijun
;
Beatty, Sharon E.
;
Liu, Jeanny
- In:
Journal of marketing
76
(
2012
)
6
,
pp. 69-86
Persistent link: https://www.econbiz.de/10009670264
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