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Exploration of quality dimensi...
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United States
Consumer behaviour
82,818
Konsumentenverhalten
80,338
Relationship marketing
26,165
Beziehungsmarketing
25,491
Service quality
21,605
Dienstleistungsqualität
20,854
Qualitätsmanagement
16,836
Theorie
16,744
Theory
16,447
Customer satisfaction
15,419
Quality management
15,156
Kundenzufriedenheit
13,835
Product quality
10,783
Produktqualität
10,761
Deutschland
8,837
USA
8,468
Brand management
8,435
Markenführung
8,385
Germany
8,225
Brand image
7,314
Markenimage
7,263
Online-Handel
6,251
Online retailing
6,234
Social Web
6,048
Social web
6,044
Perception
5,868
Online-Marketing
5,375
Internet marketing
5,353
Wahrnehmung
5,339
Electronic Commerce
5,006
Einzelhandel
4,894
E-commerce
4,851
Retail trade
4,848
Brand
4,578
Markenartikel
4,564
Marketingmanagement
4,135
Marketing management
4,112
Experiment
3,947
Emotion
3,913
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931
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1,099
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520
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257
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223
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116
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116
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112
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112
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88
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88
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51
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48
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45
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30
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30
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30
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27
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26
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24
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16
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Hanushek, Eric Alan
21
Lusk, Jayson L.
21
Jang, Soocheong
19
Smith, Alan D.
19
Einav, Liran
16
Kolstad, Jonathan
16
Bloom, Nicholas
15
Gruber, Jonathan
15
Stavins, Joanna
15
Waldfogel, Joel
15
Rivkin, Steven G.
14
Van Reenen, John
14
Han, Heesup
13
Knittel, Christopher R.
13
McFadden, Daniel
13
Rupp, Nicholas G.
13
Schuh, Scott
13
Staiger, Douglas
13
Tonsor, Glynn T.
13
Winter, Joachim
13
Agarwal, Sumit
12
Finkelstein, Amy
12
Mattila, Anna S.
12
Rebitzer, James B.
12
Cawley, John H.
11
Feenstra, Robert C.
11
Goldsmith, Ronald E.
11
Handel, Benjamin R.
11
Heiss, Florian
11
Kessler, Daniel P.
11
Kilian, Lutz
11
Nayga, Rodolfo M.
11
Allcott, Hunt
10
Bronnenberg, Bart J.
10
Dong, Diansheng
10
Jin, Ginger Zhe
10
Kaiser, Harry M.
10
Kaplan, Greg
10
Krueger, Alan B.
10
Kumar, V.
10
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National Bureau of Economic Research
91
IGI Global
13
USA / General Accounting Office
10
American Marketing Association
8
Friedrich-Schiller-Universität Jena
4
USA / Bureau of Foreign and Domestic Commerce
4
Brookings Institution
3
Springer Fachmedien Wiesbaden
3
United States / Congress / House / Committee on the Budget / Task Force on Education and Employment
3
Edward Elgar Publishing
2
Federal Reserve Bank of New York
2
Federal Reserve Bank of San Francisco
2
Federal Reserve Bank of St. Louis
2
Hongkong / Securities and Futures Commission
2
INSEAD
2
Information Resources Management Association
2
Kyi͏̈vsʹkyj mižnarodnyj universytet / Naukovo-doslidnyj instytut hlobalizacii͏̈ ta jevropejs'koi͏̈ integracii͏̈
2
Meždunarodnaja naučno-praktičeskaja konferencija "Vodnye resursy Central'noj Azii i ich ispolʹzovanie" <2016, Almaty>
2
NetLibrary, Inc
2
OECD
2
The Wharton Financial Institutions Center
2
Universität Mannheim
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Council on Consumer Interests
1
American Home Economics Association
1
American Management Association
1
American Society for Quality
1
Arthur D. Little International Inc. <Wiesbaden>
1
Boston College / Department of Economics
1
Bureau of Economic and Business Research <Champaign, Ill.>
1
Bureau of International Labor Affairs
1
Business Information Centre <Toronto>
1
CESifo GmbH
1
Cato Institute
1
Center for International Food and Agricultural Policy
1
Center for the Advancement of Process Technology <Texas City, Tex.>
1
Centre of Policy Studies
1
Chambre de commerce et d'industrie de Paris
1
Confederation of Britisch Industry
1
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Working paper / National Bureau of Economic Research, Inc.
437
Journal of consumer research : JCR ; an interdisciplinary bimonthly
152
NBER working paper series
88
Journal of business research : JBR
87
Journal of retailing and consumer services
86
International journal of hospitality management
85
Psychology & marketing
71
American journal of agricultural economics
60
The American economic review
57
Journal of fashion marketing and management
54
The review of economics and statistics
50
American economic journal : a journal of the American Economic Association
43
International journal of consumer studies
42
Journal of marketing theory and practice
42
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
42
Journal of consumer affairs : official publication of the American Council on Consumer Interests
41
The journal of consumer marketing
41
Discussion paper / Centre for Economic Policy Research
40
Health care management review : HCM review
40
Quality management journal : QMJ
39
The journal of services marketing
38
Journal of international consumer marketing
36
Journal of the Academy of Marketing Science
36
Sport marketing quarterly : preferred journal of the Sport Marketing Association
35
Applied economics
34
Services marketing quarterly
33
International journal of retail & distribution management
32
Journal of consumer behaviour : an international research review
32
Journal of marketing
32
Academy of Management journal : AMJ
30
Journal of political economy
30
Industrial marketing management : the international journal for industrial and high-tech firms
29
International journal of sport management and marketing : IJSMM
29
Journal of sport management : the official journal of the North American Society of Sport Management
28
Journal of business ethics : JOBE
27
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
27
Journal of service research : JSR
27
International journal of production research
26
Journal of advertising research
26
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
25
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ECONIS (ZBW)
8,074
RePEc
11
USB Cologne (EcoSocSci)
10
USB Cologne (business full texts)
1
EconStor
1
Other ZBW resources
1
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date (oldest first)
1
Product quality and customer benefit
Blecharz, Pavel
;
Stverkova, Hana
-
2011
Persistent link: https://www.econbiz.de/10009266783
Saved in:
2
Gender-moderating effect on e-shopping behavior : a cross-cultural study of the United States and Saudi Arabia
Heinrichs, John H.
;
Aali, Abdulrahman Yousef al-
;
Lim, …
- In:
Journal of global marketing
29
(
2016
)
1/5
,
pp. 85-97
Persistent link: https://www.econbiz.de/10011654069
Saved in:
3
Establishing loyalty from consumers' CSR
perception
toward the restaurants offering nutritional information
Rehman, Mohsin Abdur
;
Park-Poaps, Haesun
;
Lodhi, Rab Nawaz
- In:
Services marketing quarterly
43
(
2022
)
2
,
pp. 206-225
Persistent link: https://www.econbiz.de/10013178034
Saved in:
4
Service quality : new directions in theory and practice
Rust, Roland T.
(
ed.
)
-
1994
Persistent link: https://www.econbiz.de/10000347620
Saved in:
5
The effect of expecting to evaluate on quality and satisfaction evaluations
Ofir, Chezy
;
Simonson, Itamar
-
1999
Persistent link: https://www.econbiz.de/10001453931
Saved in:
6
The role of national culture on relationships between customers'
perception
of quality, values, satisfaction, and behavioral intentions
Wen, Chao
;
Qin, Hong
;
Prybutok, Victor R.
;
Blankson, Charles
- In:
Quality management journal : QMJ
19
(
2012
)
4
,
pp. 7-23
Persistent link: https://www.econbiz.de/10009659103
Saved in:
7
Customer retention in the automotive industry : quality, satisfaction and loyalty
Johnson, Michael D.
(
ed.
);
Herrmann, Andreas
(
contributor
); …
-
1997
Persistent link: https://www.econbiz.de/10000640799
Saved in:
8
Kulturabhängiges Qualitätserleben direkter Kunde-Mitarbeiter-Kommunikation
Mang, Paul
-
1998
Persistent link: https://www.econbiz.de/10012699714
Saved in:
9
The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions
Ryu, Kisang
;
Lee, Hye-rin
;
Kim, Woon Gon
- In:
International journal of contemporary hospitality management
24
(
2012
)
2
,
pp. 200-223
Persistent link: https://www.econbiz.de/10009544226
Saved in:
10
Understanding customers' service experience : review and research propositions
Khan, Arif K.
;
Metri, Bhimaraya A.
- In:
International journal of business environment : IJBE
4
(
2011
)
1
,
pp. 45-62
Persistent link: https://www.econbiz.de/10009155012
Saved in:
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