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~subject:"United States"
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United States
Consumer behaviour
83,602
Konsumentenverhalten
81,152
Relationship marketing
26,367
Beziehungsmarketing
25,692
Service quality
21,767
Dienstleistungsqualität
21,016
Customer satisfaction
15,533
Kundenzufriedenheit
13,950
Theorie
12,291
Theory
12,093
Brand management
8,368
Markenführung
8,316
Brand image
7,228
Markenimage
7,170
USA
7,054
Deutschland
6,984
Germany
6,613
Online-Handel
6,297
Online retailing
6,281
Social Web
6,030
Social web
6,027
Online-Marketing
5,387
Internet marketing
5,365
Electronic Commerce
4,941
Einzelhandel
4,849
Retail trade
4,807
E-commerce
4,772
Brand
4,529
Markenartikel
4,513
Marketingmanagement
4,055
Marketing management
4,037
Emotion
3,901
Werbewirkung
3,736
Advertising effects
3,696
Experiment
3,665
Verbraucherverhalten
3,599
Vertrauen
3,408
Confidence
3,386
Advertising
3,153
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1,263
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777
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Article
4,913
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1,839
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11
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Article in journal
4,456
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4,456
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935
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935
Aufsatz im Buch
421
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198
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168
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74
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70
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70
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40
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39
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38
Conference paper
23
Konferenzbeitrag
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Reprint
23
Guidebook
21
Ratgeber
21
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19
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18
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18
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18
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13
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9
Bibliografie
7
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English
6,641
German
104
French
13
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10
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1
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Lusk, Jayson L.
20
Hanushek, Eric Alan
19
Jang, Soocheong
19
Smith, Alan D.
17
Kolstad, Jonathan
16
Einav, Liran
15
Stavins, Joanna
15
Gruber, Jonathan
14
Han, Heesup
13
McFadden, Daniel
13
Rivkin, Steven G.
13
Schuh, Scott
13
Agarwal, Sumit
12
Handel, Benjamin R.
12
Mattila, Anna S.
12
Rebitzer, James B.
12
Staiger, Douglas
12
Tonsor, Glynn T.
12
Winter, Joachim
12
Cawley, John H.
11
Goldsmith, Ronald E.
11
Heiss, Florian
11
Nayga, Rodolfo M.
11
Allcott, Hunt
10
Dong, Diansheng
10
Kaiser, Harry M.
10
Kaplan, Greg
10
Kessler, Daniel P.
10
Kumar, V.
10
Lennon, Sharron J.
10
Roe, Brian
10
Waldfogel, Joel
10
Walsh, Gianfranco
10
Baghestani, Hamid
9
Barber, Nelson
9
Bronnenberg, Bart J.
9
Chomsisengphet, Souphala
9
Cutler, David M.
9
Dubé, Jean-Pierre
9
Grewal, Dhruv
9
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National Bureau of Economic Research
75
American Marketing Association
8
IGI Global
8
USA / General Accounting Office
7
Friedrich-Schiller-Universität Jena
4
USA / Bureau of Foreign and Domestic Commerce
4
United States / Congress / House / Committee on the Budget / Task Force on Education and Employment
3
Edward Elgar Publishing
2
Federal Reserve Bank of New York
2
Federal Reserve Bank of St. Louis
2
Hongkong / Securities and Futures Commission
2
INSEAD
2
Information Resources Management Association
2
OECD
2
The Wharton Financial Institutions Center
2
Universität Mannheim
2
American Council on Consumer Interests
1
American Home Economics Association
1
American Management Association
1
American Society for Quality
1
Arthur D. Little International Inc. <Wiesbaden>
1
Boston College / Department of Economics
1
Brookings Institution
1
Bureau of Economic and Business Research <Champaign, Ill.>
1
Bureau of International Labor Affairs
1
Business Information Centre <Toronto>
1
CESifo GmbH
1
Cato Institute
1
Centre of Policy Studies
1
Chambre de commerce et d'industrie de Paris
1
Confederation of Britisch Industry
1
Consumer Culture Theory Conference <10., 2015, Fayetteville, Ark.>
1
Consumer Culture Theory Conference <2, 2007, Toronto>
1
Cornell University / Department of Applied Economics and Management
1
Department of Health, Education, and Welfare
1
Department of Labor
1
Dhanāgār-Heeṅ-P̱raḥdeś-Daiy
1
Ecole des hautes études commerciales <Montréal> / Institut d'économie appliquée
1
Econometrisch Instituut <Rotterdam>
1
European University Institute / Department of Economics
1
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Working paper / National Bureau of Economic Research, Inc.
372
Journal of consumer research : JCR ; an interdisciplinary bimonthly
150
Journal of business research : JBR
87
Journal of retailing and consumer services
86
International journal of hospitality management
83
NBER working paper series
72
Psychology & marketing
70
Journal of fashion marketing and management
54
The American economic review
48
American journal of agricultural economics
43
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
41
The journal of consumer marketing
41
International journal of consumer studies
40
Journal of consumer affairs : official publication of the American Council on Consumer Interests
40
American economic journal : a journal of the American Economic Association
39
Journal of marketing theory and practice
39
Sport marketing quarterly : preferred journal of the Sport Marketing Association
38
The journal of services marketing
38
Journal of the Academy of Marketing Science
36
Journal of international consumer marketing
35
Services marketing quarterly
33
The review of economics and statistics
33
International journal of retail & distribution management
32
Journal of consumer behaviour : an international research review
32
Discussion paper / Centre for Economic Policy Research
31
Health care management review : HCM review
30
Journal of marketing
30
International journal of sport management and marketing : IJSMM
29
Journal of sport management : the official journal of the North American Society of Sport Management
28
Applied economics
27
Industrial marketing management : the international journal for industrial and high-tech firms
27
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
27
Journal of service research : JSR
27
Journal of advertising research
25
Journal of travel and tourism marketing
25
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
24
Journal of hospitality marketing & management
24
Journal of business ethics : JOBE
23
Journal of food products marketing
22
Journal of marketing theory and practice : JMTP
21
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Source
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ECONIS (ZBW)
6,737
USB Cologne (EcoSocSci)
12
RePEc
11
USB Cologne (business full texts)
1
EconStor
1
Other ZBW resources
1
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1
Gender-moderating effect on e-shopping behavior : a cross-cultural study of the United States and Saudi Arabia
Heinrichs, John H.
;
Aali, Abdulrahman Yousef al-
;
Lim, …
- In:
Journal of global marketing
29
(
2016
)
1/5
,
pp. 85-97
Persistent link: https://www.econbiz.de/10011654069
Saved in:
2
Compensatory solution : can it save a company from a service failure?
Tran, Trang P.
;
Roswinanto, Widyarso
;
Yunus, Erlinda Nusron
- In:
Services marketing quarterly
37
(
2016
)
2
,
pp. 80-97
Persistent link: https://www.econbiz.de/10011486830
Saved in:
3
Understanding customers' service experience : review and research propositions
Khan, Arif K.
;
Metri, Bhimaraya A.
- In:
International journal of business environment : IJBE
4
(
2011
)
1
,
pp. 45-62
Persistent link: https://www.econbiz.de/10009155012
Saved in:
4
Switching intention model development : role of service performances, customer satisfaction, and switching barriers in the hotel industry
Han, Heesup
;
Kim, Wansoo
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
30
(
2011
)
3
,
pp. 619-629
Persistent link: https://www.econbiz.de/10009130566
Saved in:
5
The role of attachment in building consumer-brand relationships : an empirical investigation in the utilitarian consumption context
Belaid, Samy
;
Behi, Azza Temessek
- In:
The journal of product & brand management
20
(
2011
)
1
,
pp. 37-47
Persistent link: https://www.econbiz.de/10009007096
Saved in:
6
Do switching barriers in the retail banking industry influence bank customers in different age groups differently?
Tesfom, Goitom
;
Birch, Nancy J.
- In:
The journal of services marketing
25
(
2011
)
5
,
pp. 371-380
Persistent link: https://www.econbiz.de/10009272238
Saved in:
7
Country club members' perceptions of value, image congruence, and switching costs : an exploratory study of country club members' loyalty
Back, Ki-joon
;
Lee, Jin-soo
- In:
Journal of hospitality & tourism research : JHTR ; the …
33
(
2009
)
4
,
pp. 528-546
Persistent link: https://www.econbiz.de/10003903187
Saved in:
8
Two-level model of customer retention in the US mobile telecommunications service market
Seo, Dong Back
;
Ranganathan, C.
;
Babad, Yair
- In:
Telecommunications policy : the international journal …
32
(
2008
)
3/4
,
pp. 182-196
Persistent link: https://www.econbiz.de/10003698652
Saved in:
9
Exploring switching behavior of US mobile service customers
Malhotra, Arvind
;
Malhotra, Claudia Kubowicz
- In:
The journal of services marketing
27
(
2013
)
1
,
pp. 13-24
Persistent link: https://www.econbiz.de/10009723108
Saved in:
10
The influence of reward program membership and commitment on hotel loyalty
Tanford, Sarah
;
Raab, Carola
;
Kim, Yen-soon
- In:
Journal of hospitality & tourism research : JHTR ; the …
35
(
2011
)
3
,
pp. 279-307
Persistent link: https://www.econbiz.de/10009272016
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