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Factors influencing patient loyalty to outpatient medical services : an empirical analysis of the UAE's government healthcare system
Dayan, Mumin; Al Kuwaiti, Ibrahim A.; Husain, Zafar; … - In: International journal of quality & reliability management 39 (2022) 1, pp. 176-203
Persistent link: https://www.econbiz.de/10013169330
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Patient engagement behaviors in hospitals : the role of word of mouth and patient helping behaviors
Fattahi, Majid; Farzin, Milad; Sadeghi, Marzie; … - In: International journal of pharmaceutical and healthcare … 16 (2022) 4, pp. 606-623
Persistent link: https://www.econbiz.de/10014336855
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Impact of trust in doctor caring, nurse caring and hospital administrative process on positive word of mouth : patient's and attendant's perceptions
AlOmari, Firas; Abu Bakar bin Abdul Hamid - In: International journal of business process integration … 10 (2021) 3/4, pp. 330-340
Persistent link: https://www.econbiz.de/10013450795
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Medical tourism in emerging markets : the role of trust, networks, and word-of-mouth
Hyder, Akmal S.; Rydback, Michelle; Borg, Erik; … - In: Health marketing quarterly 36 (2019) 3, pp. 203-219
Persistent link: https://www.econbiz.de/10012200140
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External recommendations versus internal satisfaction in health care : a case study in India
Henthorne, Tony L.; Salgaonkar, Pradeep; George, Babu P. - In: Health marketing quarterly 26 (2009/10) 3, pp. 241-250
Persistent link: https://www.econbiz.de/10003906214
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Impact of participation on behaviour outcomes in health care service
Mahapatra, Sabita - In: Benchmarking : an international journal ; BIJ 24 (2017) 4, pp. 1082-1098
Persistent link: https://www.econbiz.de/10011653530
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Analyzing perceived healthcare service quality on patient related outcomes
Turan, Aygül; Buk, Tuba Bozaykut - In: International journal of quality and service sciences 8 (2016) 4, pp. 478-497
Persistent link: https://www.econbiz.de/10011641323
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Patients' experience sharing in online social media communities : a base-of-the-pyramid perspective
Akareem, Husain Salilul - 2021
Persistent link: https://www.econbiz.de/10012804784
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PatientsLikeMe : An Online Community of Patients
Gupta, Sunil; Riis, Jason - 2014
PatientsLikeMe (PLM) is an online community where patients share their personal experiences with a disease, find other … patients like them, and learn from each other. The company was founded by Jamie and Ben Heywood when their 29-year-old brother … over 80,000 patients discuss 19 diseases. In December 2010, PLM is discussing its planned launch of a General Platform that …
Persistent link: https://www.econbiz.de/10014172399
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Patients' experience sharing with online social media communities : a bottom-of-the-pyramid perspective
Akareem, Husain Salilul; Wiese, Melanie; Hammedi, Wafa - In: The journal of services marketing 36 (2022) 2, pp. 168-184
Persistent link: https://www.econbiz.de/10013407468