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~subject:"Work behaviour"
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Enhancing the Emotional Intell...
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Work behaviour
Salespeople
2,449
Verkaufspersonal
2,422
Intelligence
2,035
Intelligenz
2,035
Emotion
940
Verkauf
915
Selling
906
Relationship marketing
623
Beziehungsmarketing
620
Emotional intelligence
503
Cognition
447
Kognition
443
Führungsstil
393
Leadership style
392
USA
386
United States
381
Consumer behaviour
348
Konsumentenverhalten
347
emotional intelligence
345
Job satisfaction
332
Arbeitszufriedenheit
320
Personality psychology
318
Persönlichkeitspsychologie
318
Job performance
302
Arbeitsleistung
296
Managers
277
B-to-B-Marketing
268
Business-to-business marketing
268
Führungskräfte
268
Ei
266
Eggs
261
Arbeitsverhalten
249
Leadership
229
Theory
210
Theorie
209
Leistungsmotivation
205
Work motivation
203
Deutschland
200
Service quality
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Yoo, Jaewon
5
Chaker, Nawar N.
4
Mulki, Jay P.
4
Bachrach, Daniel G.
3
DeConinck, James B.
3
Hughes, Douglas E.
3
Jaramillo, Fernando
3
Meisler, Galit
3
Onyemah, Vincent
3
Rapp, Adam
3
Zablah, Alex R.
3
Agnihotri, Raj
2
Ahmad, Bilal
2
Anwar, Md. Aftab
2
Arnold, Todd J.
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Beeler, Lisa L.
2
Borgh, Michel van der
2
Boukis, Achilleas
2
Bush, Alan J.
2
Chawla, Vaibhav
2
Cohen, Aaron
2
Darrat, Mahmoud A.
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Daunt, Kate L.
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Delcourt, Cécile
2
Devonish, Dwayne
2
Ellinger, Alexander E.
2
Elmadağ Baş, Ayşe Banu
2
Evans, Kenneth R.
2
Ferrín, Pilar Fernández
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Frankwick, Gary L.
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Gong, Taeshik
2
Good, Megan C.
2
Greenidge, Dion
2
Gremler, Dwayne D.
2
Guda, Sridhar
2
Gupta, Bindu
2
Hartmann, Nathaniel N.
2
Ifie, Kemefasu
2
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The journal of personal selling & sales management : JPSSM
16
Industrial marketing management : the international journal for industrial and high-tech firms
13
Journal of business research : JBR
9
International journal of hospitality management
8
Journal of retailing and consumer services
8
Journal of business ethics : JOBE
6
The journal of business & industrial marketing
6
Human performance
5
Journal of service research : JSR
5
International journal of contemporary hospitality management
4
Journal of marketing
4
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
4
Journal of retailing
4
Journal of the Academy of Marketing Science
4
Journal of service research
3
Management research review
3
Psychology & marketing
3
Tourism management : research, policies, practice
3
Academy of Management journal : AMJ
2
Boundary spanning elements and the marketing function in organizations : concepts and empirical studies
2
ERIM Ph. D. series research in management / Erasmus Institute of Management
2
Employee relations
2
International journal of bank marketing
2
International journal of selection and assessment
2
Journal of business-to-business marketing
2
Journal of managerial issues : JMI
2
Journal of marketing theory and practice
2
Journal of personal selling & sales management : JPSSM
2
Journal of world business : JWB
2
Marketing intelligence & planning
2
Organization management journal : official journal of the Eastern Academy of Management
2
Pakistan journal of commerce and social sciences
2
Service business
2
The international journal of bank marketing : IJBM
2
The international journal of human resource management
2
The journal of services marketing
2
The service industries journal
2
Abacus : a journal of accounting, finance and business studies
1
African journal of business and economic research : AJBER
1
African journal of economic and management studies
1
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ECONIS (ZBW)
249
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1
How salesperson perceptions of customers' pro-social behaviors help drive salesperson performance
Shannahan, Rachelle J.
;
Bush, Alan J.
;
Shannahan, Kirby …
- In:
Industrial marketing management : the international …
51
(
2015
),
pp. 100-114
Persistent link: https://www.econbiz.de/10011422779
Saved in:
2
Effect of respondents' personality on resistance to change and the sales force
Lilford, Neil
- In:
Journal of financial services marketing : JFSM
19
(
2014
)
2
,
pp. 155-164
Persistent link: https://www.econbiz.de/10010497770
Saved in:
3
How salesperson perceptions of customers' pro-social behaviors help drive salesperson performance
Shannahan, Rachelle J.
;
Bush, Alan J.
;
Shannahan, Kirby …
- In:
Industrial marketing management : the international …
62
(
2017
),
pp. 36-50
Persistent link: https://www.econbiz.de/10011707050
Saved in:
4
Assessing the antecedents and outcomes of salesperson's psychological capital
Gupta, Bindu
;
Rakesh Singh
;
Puri, Sandeep
;
Rawat, …
- In:
The journal of business & industrial marketing
37
(
2022
)
12
,
pp. 2544-2558
Persistent link: https://www.econbiz.de/10013455431
Saved in:
5
Customer value co-creation behavior : a dyadic exploration of the influence of salesperson emotional intelligence on customer participation and citizenship behavior
Delpechitre, Duleeep
;
Beeler-Connelly, Lisa L.
;
Chaker, …
- In:
Journal of business research : JBR
92
(
2018
),
pp. 9-24
Persistent link: https://www.econbiz.de/10011925237
Saved in:
6
Examination of factors affecting hotel employees' service orientation : an emotional labor perspective
Lee, JungHoon
;
Ok, Chihyung
- In:
Journal of hospitality & tourism research : JHTR ; the …
39
(
2015
)
4
,
pp. 437-468
Persistent link: https://www.econbiz.de/10011393179
Saved in:
7
Employee emotional competence : construct conceptualization and validation of a customer-based measure
Delcourt, Cécile
;
Gremler, Dwayne D.
;
Riel, Allard C. …
- In:
Journal of service research : JSR
19
(
2016
)
1
,
pp. 72-87
Persistent link: https://www.econbiz.de/10011433201
Saved in:
8
Influences of individual-related factors and job satisfaction on workplace deviant behaviour among support personnel in Malaysian public service organizations
Alias, Mazni
;
Roziah Mohd Rasdi
;
Maimunah Ismail
; …
- In:
Human resource development international : enhancing …
16
(
2013
)
5
,
pp. 538-557
Persistent link: https://www.econbiz.de/10010230250
Saved in:
9
Relationship between emotional intelligence and innovative work behaviors in Turkish banking sector
Orhan, Nazife
;
Dinçer, Hasan
- In:
International journal of finance & banking studies : JJFBS
1
(
2012
)
1
,
pp. 21-22
Persistent link: https://www.econbiz.de/10010247101
Saved in:
10
Employees' use of empathy to improve their job behaviour
Singh, Prakash
- In:
International business and economics research journal
13
(
2014
)
3
,
pp. 599-610
Persistent link: https://www.econbiz.de/10010372621
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