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World
Electronic Commerce
23,866
E-commerce
21,245
Einzelhandel
17,786
Customer satisfaction
15,448
Retail trade
15,184
Kundenzufriedenheit
13,864
Consumer behaviour
12,600
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12,334
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11,619
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10,764
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7,877
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7,824
Theorie
7,154
Service quality
7,021
Theory
7,011
Dienstleistungsqualität
6,834
Online-Handel
6,582
Online retailing
6,566
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5,613
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5,586
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4,614
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4,170
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4,148
USA
3,786
United States
3,534
Online-Marketing
2,523
Internet marketing
2,518
Welt
2,517
Social web
2,392
Social Web
2,391
Lieferantenmanagement
2,343
Supplier relationship management
2,341
Supply chain
2,300
Lieferkette
2,286
Digitalisierung
2,206
Digitization
2,041
India
1,935
Indien
1,894
Informationstechnik
1,799
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Frost, Jon
12
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11
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11
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11
Fernández, Raquel
9
Gambacorta, Leonardo
9
Martens, Bertin
9
Tol, Richard S. J.
9
Cockfield, Arthur J.
8
Langhammer, Rolf J.
8
Lederman, Daniel
8
Mattoo, Aaditya
8
Parcu, Pier Luigi
8
Rising, James
8
Spengel, Christoph
8
Welfens, Paul J. J.
8
Al-Qirim, Nabeel A. Y.
7
Brennan, Timothy John
7
Lücke, Matthias
7
Mishra, Neha
7
Olarreaga, Marcelo
7
Payton, Lucy
7
Schuknecht, Ludger
7
Auer, Raphael A.
6
Dedrick, Jason
6
Frey, Bruno S.
6
Glass, Victor
6
Godley, Andrew
6
Goolsbee, Austan
6
Kraemer, Kenneth L.
6
Mai, Stefan
6
Mitchell, Andrew D.
6
Piazolo, Daniel
6
Schäfer, Anne
6
Swoboda, Bernhard
6
Whalley, John
6
Whinston, Andrew B.
6
Wrigley, Neil
6
Alcedo, Joel
5
Bach, Stefan
5
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10
Edward Elgar Publishing
8
Organisation for Economic Co-operation and Development
8
UNCTAD
8
European Association of Agricultural Economists
5
World Trade Organization
5
European Communication Council
4
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4
Weltwirtschaftsforum
4
World Bank
4
International Telecommunications Society
3
International Trade Centre
3
Internationale Vereinigung für Steuerrecht
3
Ministerial Conference A Borderless World: Realising the Potential of Global Electronic Commerce <1998, Ottawa>
3
A. C. Nielsen <New York, NY>
2
Bank für Internationalen Zahlungsausgleich / Committee on Payments and Market Infrastructures
2
Bastei Lübbe AG
2
Booz, Allen & Hamilton GmbH <Düsseldorf>
2
Brookings Institution
2
Bundesvereinigung Logistik
2
Center for Policy Research <Washington, DC>
2
Conference on Postal and Delivery Economics <28., 2020, Online>
2
Deutschland / Bundesministerium für Wirtschaft und Energie
2
Europäische Kommission / Generaldirektion Kommunikationsnetze, Inhalte und Technologien
2
Europäisches Institut für Internationale Wirtschaftsbeziehungen
2
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2
Frankreich / Ministère de l'économie, des finances et de l'industrie
2
Hanns-Martin-Schleyer-Stiftung
2
Healthcare Information and Management Systems Society
2
Internationaler Kongress Junge Wissenschaft und Wirtschaft <9, 2001, Innsbruck>
2
Internationaler Währungsfonds
2
Kompetenzschwerpunkt E-Business
2
OECD / Directorate for Science, Technology and Industry
2
Organisation for Economic Co-Operation and Development
2
Plassen Verlag
2
Royal Institute of International Affairs
2
Springer Fachmedien Wiesbaden
2
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SpringerLink / Bücher
44
NBER working paper series
17
Springer Proceedings in Business and Economics
16
NBER Working Paper
15
Springer eBook Collection
14
CESifo working papers
13
Edward Elgar E-Book Archive
11
Electronic markets : benefits, costs and risks
11
Journal of world trade : law, economic policy, public policy
11
Economics : digitale Ökonomie und struktureller Wandel
10
Premier reference source
10
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
9
Economics
9
Institute for Prospective Technological Studies digital economy working paper
9
Policy research working paper : WPS
9
Discussion papers / CEPR
8
Internet & "New Economy"
8
Working paper / National Bureau of Economic Research, Inc.
8
Central bank reserve management : new trends, from liquidity to return
7
Discussion paper series / IZA
7
Kiel working paper
7
OECD Digital Economy Papers
7
The economist
7
The international review of retail, distribution and consumer research
7
The market makers : how retailers are reshaping the global economy
7
United Nations publication
7
An Elgar reference collection
6
Asia-Pacific research and training network on trade working paper series
6
European research studies
6
Journal of economic geography
6
Journal of global information management
6
OECD working papers
6
Research paper
6
Springer eBook Collection / Business and Economics
6
The IPTS report / Deutsche Ausgabe
6
Topics in Regulatory Economics and Policy
6
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6
Baltic Journal of Economic Studies
5
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5
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ECONIS (ZBW)
2,476
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1
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10
of
2,476
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1
The effects of apologies for service failures in the global online retail
Sengupta, Sanchayan
;
Ray, Daniel
;
Trendel, Olivier
;
Van …
- In:
International journal of electronic commerce : IJEC
22
(
2018
)
3
,
pp. 419-445
Persistent link: https://www.econbiz.de/10011884544
Saved in:
2
Digital luxury retailing and the COVID-19 pandemic : a qualitative study
Colella, Giuseppe
;
Amatulli, Cesare
- In:
International journal of electronic marketing and …
13
(
2022
)
2
,
pp. 157-189
Persistent link: https://www.econbiz.de/10013255647
Saved in:
3
A dynamic perspective of meeting planners' satisfaction : toward conceptualization of critical relevancy
Oh, Haemoon
;
Kim, Hyeon-cheol
;
Hong, Kyung-wan
- In:
Tourism management : research, policies, practice
30
(
2009
)
4
,
pp. 471-482
Persistent link: https://www.econbiz.de/10003856177
Saved in:
4
Chancen und Risiken des E-Commerce für KMU
Altenburg, Tilman
-
2002
Persistent link: https://www.econbiz.de/10013441037
Saved in:
5
A model of online trust for travel products
Choi, Dorothy K. Y.
;
Au, Norman
- In:
International journal of services technology and management
15
(
2011
)
1/2
,
pp. 132-146
Persistent link: https://www.econbiz.de/10008986869
Saved in:
6
Global service quality of business-to-consumer electronic-commerce
Shareef, Mahmud Akhter
;
Kumar, Vinod
;
Dwivedi, Yogesh Kumar
- In:
International journal of Indian culture and business …
8
(
2014
)
1
,
pp. 1-34
Persistent link: https://www.econbiz.de/10010400980
Saved in:
7
Bank employees' internal and external perspectives on e-service quality, satisfaction and loyalty
Stamenkov, Gjoko
;
Dika, Zamir
- In:
Electronic markets : the international journal on …
26
(
2016
)
3
,
pp. 291-309
Persistent link: https://www.econbiz.de/10011666857
Saved in:
8
Will Alibaba's additional financial service contribute to sellers' satisfaction and loyalty during the pandemic? : evidence from Taobao sellers
Wang, Juanjuan
;
Jiang, Lin
;
Liu, Wentong
- In:
Asia Pacific business review
29
(
2023
)
2
,
pp. 417-438
Persistent link: https://www.econbiz.de/10014289718
Saved in:
9
The effects of digital platforms on customers' satisfaction in international shipping business
Hui Shan Loh
;
Lee, Jia Le
;
Gu, Yimiao
;
Chen, Shanyin
; …
- In:
Review of international business and strategy
34
(
2024
)
2
,
pp. 231-244
Persistent link: https://www.econbiz.de/10014526380
Saved in:
10
The electronic retailing market
1996
Persistent link: https://www.econbiz.de/10000550831
Saved in:
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