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Siciliani, Luigi
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Krcmar, Helmut
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Dranove, David
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Fleßa, Steffen
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Sutton, Matt
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Zhang, Min
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Berry, Leonard L.
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Hanushek, Eric Alan
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Jang, Soocheong
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Mendling, Jan
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Recker, Jan
22
Tang, Christopher S.
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Scheer, August-Wilhelm
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International journal of hospitality management
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467
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359
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350
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345
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International journal of contemporary hospitality management
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International journal of production economics
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Manufacturing & service operations management : M & SOM
164
Journal of hospitality marketing & management
161
Tourism management : research, policies, practice
160
International journal of services and operations management
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Health marketing quarterly
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Applied economics
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Journal of air transport management
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Journal of Services Marketing
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Health affairs : at the intersection of health, health care, and policy
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Journal of travel and tourism marketing
130
Technological forecasting & social change : an international journal
129
Cogent business & management
126
Socio-economic planning sciences : the international journal of public sector decision-making
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122
International journal of business information systems : IJBIS
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1
Appointment overbooking in health care clinics to improve patient service and clinic performance
LaGanga, Linda R.
;
Lawrence, Stephen R.
- In:
Production and operations management : an international …
21
(
2012
)
5
,
pp. 874-888
Persistent link: https://www.econbiz.de/10009667712
Saved in:
2
Handoff processes, information quality and patient safety : a trans-disciplinary literature review
Gogan, Janis L.
;
Baxter, Ryan J.
;
Boss, Scott R.
; …
- In:
Business process management journal
19
(
2013
)
1
,
pp. 70-94
Persistent link: https://www.econbiz.de/10010202693
Saved in:
3
An integrated simulation-DEA approach to imporve quality care of medical centres
Azadeh, Mohammad Ali
;
Sepahi, Masoome
;
Haghighi, Sara …
- In:
International journal of process management and …
3
(
2013
)
3
,
pp. 352-370
Persistent link: https://www.econbiz.de/10010339882
Saved in:
4
Six Sigma applied to reduce
patients
' waiting time in a cancer pharmacy
Arafeh, Mazen
;
Barghash, Mahmoud A.
;
Sallam, Eman
; …
- In:
International journal of six sigma and competitive …
8
(
2013/14
)
2
,
pp. 105-124
Persistent link: https://www.econbiz.de/10010490561
Saved in:
5
Leadership, safety climate, and continuous quality improvement : impact on process quality and patient safety
McFadden, Kathleen L.
;
Stock, Gregory N.
;
Gowen, …
- In:
Health care management review : HCM review
40
(
2015
)
1
,
pp. 24-34
Persistent link: https://www.econbiz.de/10010484101
Saved in:
6
Examining pathways from innovation orientation to patient satisfaction : a relational view of healthcare delivery
Dobrzykowski, David D.
;
Callaway, Stephen K.
; …
- In:
Decision sciences : DS
46
(
2015
)
5
,
pp. 863-899
Persistent link: https://www.econbiz.de/10011476929
Saved in:
7
Process maturity and patient orientation in times of a health system reform
Bogodistov, Yevgen
;
Moormann, Jürgen
;
Sibbel, Rainer
; …
- In:
Business process management journal
28
(
2022
)
1
,
pp. 258-272
Persistent link: https://www.econbiz.de/10013162267
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8
Characterization of the flow of
patients
in a
hospital
from complex networks
Miranda, M. A.
;
Salvatierra, S.
;
Rodríguez, I.
; …
- In:
Health care management science : a new journal serving …
23
(
2020
)
1
,
pp. 66-79
Persistent link: https://www.econbiz.de/10012225276
Saved in:
9
Simulation-based optimization to improve
hospital
patient assignment to physicians and clinical units
Zhang, Hui
;
Best, Thomas J.
;
Chivu, Anton
;
Meltzer, David
- In:
Health care management science : a new journal serving …
23
(
2020
)
1
,
pp. 117-141
Persistent link: https://www.econbiz.de/10012225284
Saved in:
10
Lean Six Sigma application in healthcare of
patients
Chaurasia, Basant
;
Garg, Dixit
;
Agarwal, Ashish
- In:
International journal of intelligent enterprise : IJIE
4
(
2017
)
3
,
pp. 275-282
Persistent link: https://www.econbiz.de/10011858586
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