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8
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4
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3
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1
Transformative retail services : elevating loyalty through customer well-being
Troebs, Cord-Christian
;
Wagner, Tillmann
;
Heidemann, F.
- In:
Journal of retailing and consumer services
45
(
2018
),
pp. 198-206
Persistent link: https://www.econbiz.de/10011929978
Saved in:
2
Do customer discounts affect frontline employees?
Troebs, Cord-Christian
;
Wagner, Tillmann
;
Herzog, Walter
- In:
Journal of service research
24
(
2021
)
3
,
pp. 390-404
Persistent link: https://www.econbiz.de/10012592945
Saved in:
3
Customer ethnic bias in service encounters
Linzmajer, Marc
;
Brach, Simon
;
Walsh, Gianfranco
; …
- In:
Journal of service research
23
(
2020
)
2
,
pp. 194-210
Persistent link: https://www.econbiz.de/10012216633
Saved in:
4
Does customer demotion jeopardize loyalty?
Wagner, Tillmann
;
Hennig-Thurau, Thorsten
;
Rudolph, Thomas
- In:
Journal of marketing
73
(
2009
)
3
,
pp. 69-85
Persistent link: https://www.econbiz.de/10003838586
Saved in:
5
Corporate hypocrisy : overcoming the threat of inconsistent corporate social responsibility perceptions
Wagner, Tillmann
;
Lutz, Richard J.
;
Weitz, Barton A.
- In:
Journal of marketing
73
(
2009
)
6
,
pp. 77-91
Persistent link: https://www.econbiz.de/10003901108
Saved in:
6
Towards a hierarchical theory of shopping motivation
Wagner, Tillmann
;
Rudolph, Thomas
- In:
Journal of retailing and consumer services
17
(
2010
)
5
,
pp. 415-429
Persistent link: https://www.econbiz.de/10008654216
Saved in:
7
Boundary-spanning employees and relationships with external stakeholders : a social identity approach
Korschun, Daniel
- In:
The Academy of Management review : AMR
40
(
2015
)
4
,
pp. 611-629
Persistent link: https://www.econbiz.de/10011391822
Saved in:
8
Kundensegmentierung im Handel - Kaufmotive erkennen und nutzen
Rudolph, Thomas
;
Wagner, Tillmann
;
Sohl, Timo
- In:
Marketing review St. Gallen : Marketingfachzeitschrift …
26
(
2009
)
4
,
pp. 34-39
Persistent link: https://www.econbiz.de/10003868581
Saved in:
9
Project management in retailing : integrating the behavioral dimension
Rudolph, Thomas
;
Wagner, Tillmann
;
Fawcett, Stanley
- In:
The international review of retail, distribution and …
18
(
2008
)
3
,
pp. 325-341
Persistent link: https://www.econbiz.de/10003757766
Saved in:
10
Spillover of social responsibility associations in a brand portfolio
Wang, Wenling
;
Korschun, Daniel
- In:
The journal of product & brand management
24
(
2015
)
6
,
pp. 596-609
Persistent link: https://www.econbiz.de/10011481831
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