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ECONIS (ZBW)
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1
Customer attribution of service failure and its impact in social commerce environment
Kim, Yaeeun
;
Chang, Younghoon
;
Siew Fan Wong
;
Park, …
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 136-158
Persistent link: https://www.econbiz.de/10011471162
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2
Channel negotiations with information asymmetries : contingent influences of communication and trustworthiness reputations
Srivastava, Joydeep
;
Chakravarti, Dipankar
- In:
Journal of marketing research : JMR
46
(
2009
)
4
,
pp. 557-572
Persistent link: https://www.econbiz.de/10003872343
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3
When 2+2 is not the same as 1+3 : understanding customer reactions to partitioned prices
Hamilton, Rebecca W.
;
Srivastava, Joydeep
- In:
GfK marketing intelligence review : Marketingforschung …
(
2009
)
2
,
pp. 24-31
Persistent link: https://www.econbiz.de/10003902473
Saved in:
4
Gratis kann teuer werden
Hamilton, Rebecca W.
;
Srivastava, Joydeep
- In:
Harvard-Business-Manager : das Wissen der Besten
32
(
2010
)
4
,
pp. 40
Persistent link: https://www.econbiz.de/10003956388
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5
The denomination effect
Raghubir, Priya
;
Srivastava, Joydeep
- In:
Journal of consumer research : JCR ; an …
36
(
2009/10
)
4
,
pp. 701-713
Persistent link: https://www.econbiz.de/10003919330
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6
Coupling and decoupling of unfairness and anger in ultimatum bargaining
Srivastava, Joydeep
;
Espinoza Petersen, Francine
; …
- In:
Journal of behavioral decision making
22
(
2009
)
5
,
pp. 475-489
Persistent link: https://www.econbiz.de/10003920330
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7
When should you nickel-and-dime your customers?
Hamilton, Rebecca W.
;
Srivastava, Joydeep
;
Abraham, …
- In:
MIT sloan management review
52
(
2010/11
)
1
,
pp. 59-67
Persistent link: https://www.econbiz.de/10008859290
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8
Price presentation effects in purchases involving trade-ins
Srivastava, Joydeep
;
Chakravarti, Dipankar
- In:
Journal of marketing research : JMR
48
(
2011
)
5
,
pp. 910-919
Persistent link: https://www.econbiz.de/10009355017
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9
Free offer ≠ cheap product : a selective accessibility account on the valuation of free offers
Palmeira, Mauricio M.
;
Srivastava, Joydeep
- In:
Journal of consumer research : JCR ; an …
40
(
2013/14
)
4
,
pp. 644-656
Persistent link: https://www.econbiz.de/10010226751
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10
The effect of shipping fee structure on consumers' online evaluations and choice
Koukova, Nevena T.
;
Srivastava, Joydeep
;
Steul-Fischer, …
- In:
Journal of the Academy of Marketing Science
40
(
2012
)
6
,
pp. 759-770
Persistent link: https://www.econbiz.de/10009679039
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