Narrow search
Showing 1 - 10 of 34
Cover Image
An examination of the effects of service quality and satisfaction on customers' behavioral intentions in e-shopping
Gounaris, Spiros; Dimitriadis, Sergios; Stathakopoulos, … - In: The journal of services marketing 24 (2010) 2/3, pp. 142-156
Persistent link: https://www.econbiz.de/10003990884
Cover Image
Testing perceived relational benefits as satisfaction and behavioral outcomes drivers
Dimitriadis, Sergios - In: The international journal of bank marketing : IJBM 28 (2010) 4, pp. 297-313
Persistent link: https://www.econbiz.de/10008647655
Cover Image
Customers' relationship expectations and costs as segmentation variables : preliminary evidence from banking
Dimitriadis, Sergios - In: The journal of services marketing 25 (2011) 4, pp. 294-308
Persistent link: https://www.econbiz.de/10009272268
Cover Image
Does trust in the bank build trust in its technology-based channels?
Dimitriadis, Sergios; Kyrezis, Nikolaos - In: Journal of financial services marketing : JFSM 13 (2008/09) 1, pp. 28-38
Persistent link: https://www.econbiz.de/10003806429
Cover Image
Linking trust to use intention for technology-enabled bank channels : the role of trusting intentions
Dimitriadis, Sergios; Kyrezis, Nikolaos - In: Psychology & marketing 27 (2010) 8, pp. 799-820
Persistent link: https://www.econbiz.de/10003997663
Cover Image
Trust-based segmentation : preliminary evidence from technology-enabled bank channels
Dimitriadis, Sergios; Kouremenos, Athanasios; Kyrezis, … - In: The international journal of bank marketing : IJBM 29 (2011) 1, pp. 5-31
Persistent link: https://www.econbiz.de/10009007232
Cover Image
Linking consumer-brand identification to relationship quality : an integrated framework
Dimitriadis, Sergios; Papista, Erifili - In: Journal of customer behaviour 10 (2011) 3, pp. 271-289
Persistent link: https://www.econbiz.de/10009577348
Cover Image
The effect of trust, channel technology, and transaction type on the adoption of self-service bank channels
Dimitriadis, Sergios; Kyrezis, Nikolaos - In: The service industries journal 31 (2011) 7/8, pp. 1293-1310
Persistent link: https://www.econbiz.de/10009154358
Cover Image
Exploring consumer-brand relationship quality and identification : qualitative evidence from cosmetics brands
Papista, Erifili; Dimitriadis, Sergios - In: Qualitative market research : an international journal 15 (2012) 1, pp. 33-56
Persistent link: https://www.econbiz.de/10009503728
Cover Image
Transformational leadership as a mediator of the relationship between behavior-based control and salespeople's key outcomes : an initial investigation
Panagopoulos, Nikolaos; Dimitriadis, Sergios - In: European journal of marketing : EJM 43 (2009) 7/8, pp. 1008-1031
Persistent link: https://www.econbiz.de/10009525812