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Factors influencing customer satisfaction towards shopping malls : evidence from tier II cities
Khanna, Pooja; Seth, Suresh - In: International journal of business competition and … 6 (2018) 3, pp. 206-224
Persistent link: https://www.econbiz.de/10012038870
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Relationship between service quality, consumer values, satisfaction and loyalty : an empirical study of a shopping mall
Campos, Domingos Fernandes; Barros, Kelson Wagner da Silva - In: International journal of services and operations … 39 (2021) 4, pp. 541-562
Persistent link: https://www.econbiz.de/10012693067
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Examining customers' perception of electronic shopping mall's e-service quality
Li, Xin Tong; Abdul Rahman; Connie, Gan; Osman, Zahir - In: International journal of services, economics and management 11 (2020) 4, pp. 329-346
Persistent link: https://www.econbiz.de/10012522624
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A study of sales promotion mix on customer satisfaction with reference to shopping malls in Gwalior city
Ubeja, Satnam Kour - In: GITAM journal of management : a quarterly publication … 12 (2014) 1, pp. 79-94
Persistent link: https://www.econbiz.de/10011287771
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Understanding the shoppers' perception in retail shopping malls : a self-determination theory perspective
Li, Ling Hin; Cheung, Ka Shing; Tse, Wing Sze - In: Journal of strategic marketing 31 (2023) 1, pp. 58-73
Persistent link: https://www.econbiz.de/10014303129
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The impact of perceived similarity to other customers on shopping mall satisfaction
Kwon, Hyorkjin; Ha, Sejin; Im, Hyunjoo - In: Journal of retailing and consumer services 28 (2016), pp. 310-316
Persistent link: https://www.econbiz.de/10011434194
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Examining shopping mall consumer decision-making styles, satisfaction and purchase intention
Alavi, Seyed Ali; Sajad Rezaei; Valaei, Naser; Wan … - In: The international review of retail, distribution and … 26 (2016) 3, pp. 272-303
Persistent link: https://www.econbiz.de/10011543297
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Tourist shopping : the relationships among shopping attributes, shopping value, and behavioral intention
Albayrak, Tahir; Caber, Meltem; Çömen, Nesli - In: Tourism management perspectives : TMP 18 (2016), pp. 98-106
Persistent link: https://www.econbiz.de/10011487394
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Satisfaction of mall shoppers : a study on perceived utilitarian and hedonic shopping values
Kesari, Bikrant; Atulkhar, Sunil - In: Journal of retailing and consumer services 31 (2016), pp. 22-31
Persistent link: https://www.econbiz.de/10011528486
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An empirical study of the relationship between shopping environment, customer perceived value, satisfaction, and loyalty in the UAE malls context
El-Adly, Mohammed Ismail; Eid, Riyad - In: Journal of retailing and consumer services 31 (2016), pp. 217-227
Persistent link: https://www.econbiz.de/10011528677