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Special issue: The interaction of online technology on the consumer shopping experience
Darley, William K. (contributor) - 2010
Persistent link: https://www.econbiz.de/10003945278
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Special issue: franchising and retailing
Dant, Rajiv P. (contributor) - 2011
Persistent link: https://www.econbiz.de/10009380048
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Special issue : Special section on retailing research
Chebat, Jean-Charles (contributor) - 2008
Persistent link: https://www.econbiz.de/10003736734
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Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
Töpfer, Armin (ed.) - 2008 - Dritte, vollständig überarbeitete und erweiterte Auflage
gesamte Unternehmung. Dabei gibt es einen Zusammenhang von Zufriedenheit und Loyalität des Kunden. Kundenzufriedenheit ist die … Schlüssel zum Unternehmenserfolg. Die Konzepte und Methoden zur Analyse der Kundenzufriedenheit und Kundenbindung sowie die …
Persistent link: https://www.econbiz.de/10002060791
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Special issue: Salesforce interactions with channel of distribution members
Baker, Thomas L. (contributor) - 2011
Persistent link: https://www.econbiz.de/10009271388
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Special issue: Relationship quality and customer satisfaction in service contexts
Dahlgaard-Park, Su Mi (contributor) - 2013
Persistent link: https://www.econbiz.de/10010125957
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Orientacja rynkowa we współczesnym handlu detalicznym
Borusiak, Barbara (contributor) - 2011
Persistent link: https://www.econbiz.de/10013444703
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Understanding customers' decision-making, perceptions, and evaluations in the customer journey
Sarikaya, Serkan - 2019
Persistent link: https://www.econbiz.de/10012105262
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The effects of O2O service factors on sequel service adoption : O2O service quality dimensions and perceived fit
Kang, Dayoung; Kim, Seongcheol - 2018
As the mobile-based O2O industry grows, many existing O2O service providers are attempting to expand their businesses by service diversification. According to this trend, the current study investigated the effects of the parent O2O service-related factors on the user adoption of a sequel...
Persistent link: https://www.econbiz.de/10012005454
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Special issue: From value creation to customer satisfaction loyalty and brand equity
Dahlgaard-Park, Su Mi (contributor) - 2011
Persistent link: https://www.econbiz.de/10009504085