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Patient satisfaction, managers...
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Italien
253
Italy
253
Customer satisfaction
107
Kundenzufriedenheit
107
Corporate culture
81
Unternehmenskultur
81
Dienstleistungsqualität
66
Hospital
66
Krankenhaus
66
Service quality
66
Consumer behaviour
50
Konsumentenverhalten
50
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45
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45
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148
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391
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113
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Conference paper
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40,357
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40,357
Graue Literatur
10,309
Non-commercial literature
10,309
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8,412
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8,393
Book section
8,393
Arbeitspapier
7,475
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4,123
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4,123
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2,591
research-article
2,021
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1,748
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1,491
Konferenzschrift
1,464
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1,303
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1,303
Conference proceedings
954
Amtsdruckschrift
867
Government document
867
Statistik
777
Statistics
611
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504
Dissertation u.a. Prüfungsschriften
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English
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Italian
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De Blasio, Guido
4
Gomellini, Matteo
4
Mazzola, Fabio
4
Boix, Rafael
3
Bolboli, Seyed Amir
3
Brasili, Cristina
3
Del Baldo, Mara
3
Indrawati
3
Leber, Wulf-Dietrich
3
Pellegrini, Guido
3
Reiche, Markus
3
Aliano, Mauro
2
Amatori, Franco
2
Andini, Monica
2
Baldarelli, Maria Gabriella
2
Baldini, Andrea
2
Battilossi, Stefano
2
Benni, Federica
2
Biagi, Federico
2
Bin Mohammed Yusoff, Rosman
2
Camgöz-Akdağ, Hatice
2
Cermelli, Massimo
2
Colapinto, Cinzia
2
Conbere, John
2
Cronemyr, Peter
2
Cusimano, Alessandro
2
Di Giacinto, Valter
2
Di Giacomo, Giuseppe
2
Dusek, Tamás
2
Elia, Stefano
2
Ferragina, Anna Maria
2
Gigliobianco, Alfredo
2
Giordano, Claire
2
Guiso, Luigi
2
He, Zhen
2
Heorhiadi, Alla
2
Johansen, Trine S.
2
Lai, Sabrina
2
Lopes, Raul
2
Lorenzini, Eleonora
2
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The Oxford handbook of the Italian economy since unification : [papers ... presented at a conference held in Rome in October 2011]
21
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
14
Concorrenza, mercato e crescita in Italia : il lungo periodo
13
Reti, nuovi settori e sostenibilità : prospettive per l'analisi e le politiche regionali ; [una selezione di contributi presentati alla XXXIV Conferenza Italiana di Scienze Regionali, svoltasi a Palermo il 2 e 3 settembre 2013]
11
Gender issues in business and economics : selections from the 2017 Ipazia Workshop on Gender
10
International journal of quality and service sciences
9
The TQM journal : the international review of organizational improvement
9
Health care management science
8
International journal of economics and financial issues : IJEFI
8
Journal of business ethics : JOBE
8
Sviluppo, sostenibilità e competitività delle aziende : il contributo degli economisti aziendali
8
Business process management journal
7
Interdisciplinary management research XVI ; 1
6
Journal of health organization and management
6
Understanding digital industry : proceedings of the Conference on Managing Digital Industry, Technology and Entrepreneurship (CoMDITE 2019), July 10-11, 2019, Bandung, Indonesia
6
Corporate Practices: Policies, Methodologies, and Insights in Organizational Management : International Conference on Entrepreneurship and the Economy in an Era of Uncertainty 2023
5
Embracing diversity in organisations : 7th International OFEL Conference on Governance, Management and Entrepreneurship : 5th - 6th April 2019, Dubrovnik, Croatia
5
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
5
Perspectives on financial and corporate strategies
5
The international review of retail, distribution and consumer research
5
Decoding the socio-economic approach to management : results of the second SEAM Conference in the United States
4
Embracing Sustainability Management Through Excellence in Services : Selected papers from the 26th Excellence In Services International Conference, University of West Scotland, Paisley, 2023
4
Frontier topics in banking : investigating new trends and recent developments in the financial industry
4
Managing learning organization in industry 4.0 : proceedings of the International Seminar and Conference on Learning Organization (ISCLO 2019), Bandung, Indonesia, October 9-10, 2019
4
Panoeconomicus
4
Research in transportation economics
4
Smart Technologies for Organizations : Managing a Sustainable and Inclusive Digital Transformation
4
The American economic review
4
The transnational dimension of labour relations : a new order in the making? : Atti dell'XI Convegno Internazionale in Ricordo di Marco Biagi
4
Towards Digital and Sustainable Organisations : People, Platforms, and Ecosystems
4
Access to Bank Credit and Sme Financing
3
Economic research
3
Fiscal sustainability : analytical developments and emerging policy issues ; papers presented at the Banca d'Italia workshop held in Perugia, 3 - 5 April 2008
3
International journal of innovation management
3
International studies of management and organization
3
Journal of service theory and practice
3
Proceedings of the 5th International Conference on Economic Management and Green Development
3
Proceedings of the IWEMB 2019 : Third International Workshop on Entrepreneurship in Electronic and Mobile Business : Vestfold, Norway, September 30-October 1, 2019
3
Reformbedarf im Krankenhaus- und Arzneimittelbereich nach der Wahl : 22. Bad Orber Gespräche über kontroverse Themen im Gesundheitswesen
3
AICEI proceedings
2
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ECONIS (ZBW)
504
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504
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1
A five-senses perspective to quality in hospitals
Ugolini, Marta Maria
;
Rossato, Chiara
;
Baccarani, Claudio
- In:
The TQM journal : the international review of …
26
(
2014
)
3
,
pp. 284-299
Persistent link: https://www.econbiz.de/10010341264
Saved in:
2
The effect of creating new secondary health services on
patients
' perceptions : a Kano service quality analysis approach
Vassiliadis, Chris A.
;
Fotiadis, Anestis K.
; …
- In:
Total quality management & business excellence : an …
25
(
2014
)
8
,
pp. 897-907
Persistent link: https://www.econbiz.de/10010393800
Saved in:
3
An examination of the association between service convenience flexibility in healthcare delivery systems and patient satisfaction
Kumar, Pradeep
;
Bera, Sasadhar
;
Chakraborty, Shibashish
- In:
South Asian journal of management : SAJM
24
(
2017
)
4
,
pp. 35-54
Persistent link: https://www.econbiz.de/10011888095
Saved in:
4
Reconciling internal and external satisfaction through probabilistic graphical models : an empirical study
Musella, Flaminia
;
Guglielmetti Mugion, Roberta
; …
- In:
International journal of quality and service sciences
9
(
2017
)
3/4
,
pp. 347-370
Persistent link: https://www.econbiz.de/10011772125
Saved in:
5
Assessment of patient safety culture : a comparative case study between physicians and nurses
Elsheikh, Ahmed Mohamed
;
AlShareef, Mohammed Abdullah
; …
- In:
Business process management journal
23
(
2017
)
4
,
pp. 792-810
Persistent link: https://www.econbiz.de/10011723274
Saved in:
6
Patients
relationship management : the role of patient knowledge
Barić, Filip
-
2020
Persistent link: https://www.econbiz.de/10012601686
Saved in:
7
Example of good clinical practice at national memorial
hospital
in Vukovar
Aleksijević, Agneza
;
Aleksijević, Marko
-
2020
Persistent link: https://www.econbiz.de/10012601700
Saved in:
8
Online stochastic optimization of radiotherapy patient scheduling
Legrain, Antoine
;
Fortin, Marie-Andrée
;
Lahrichi, Nadia
; …
- In:
Health care management science
18
(
2015
)
2
,
pp. 110-123
Persistent link: https://www.econbiz.de/10011287020
Saved in:
9
Optimal control of ICU patient discharge : from theory to implementation
Mallor, Fermín
;
Azcárate, Cristina
;
Barado, Julio
- In:
Health care management science
18
(
2015
)
3
,
pp. 234-250
Persistent link: https://www.econbiz.de/10011341715
Saved in:
10
Dynamic patient admission scheduling with operating room constraints, flexible horizons, and patient delays
Ceschia, Sara
;
Schaerf, Andrea
- In:
Journal of scheduling
19
(
2016
)
4
,
pp. 377-389
Persistent link: https://www.econbiz.de/10011542066
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