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Dienstleistungsqualität
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Araujo P., Maria Daniela
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Ayoib Che Ahmad
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Nuttawut Rojniruttikul
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Obiyathulla Ismath Bacha
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Al-Gehaz Al-Qawmy l-Tanzeem Al-Etisalat
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International journal of economics and financial issues : IJEFI
38
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
18
International journal of quality and service sciences
13
The TQM journal : the international review of organizational improvement
13
Understanding digital industry : proceedings of the Conference on Managing Digital Industry, Technology and Entrepreneurship (CoMDITE 2019), July 10-11, 2019, Bandung, Indonesia
13
Health care management science
11
Business process management journal
9
Journal of health organization and management
8
Research in transportation economics
6
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
5
Journal of service theory and practice
5
Corporate Practices: Policies, Methodologies, and Insights in Organizational Management : International Conference on Entrepreneurship and the Economy in an Era of Uncertainty 2023
4
Herausforderungen des medizinischen Fortschritts im Krankenhaus- und Arzneimittelbereich : 24. Bad Orber Gespräche über kontroverse Themen im Gesundheitswesen
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Reformbedarf im Krankenhaus- und Arzneimittelbereich nach der Wahl : 22. Bad Orber Gespräche über kontroverse Themen im Gesundheitswesen
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The American economic review
4
Versorgungsdefizite im deutschen Gesundheitswesen : 18. Bad Orber Gespräche über kontroverse Themen im Gesundheitswesen
4
9. Münsteraner Facility-Management-Tag : [Tagungsband ... Termin: 8. November 2011, Ort: Messe- und Congress-Centrum Halle Münsterland, Münster]
3
Advances in applied economic research : proceedings of the 2016 International Conference on Applied Economics (ICOAE)
3
Digital economy for customer benefit and business fairness : proceedings of the International Conference on Sustainable Collaboration in Business, Information and Innovation (SCBTII 2019), Bandung, Indonesia, October 9-10, 2019
3
Driving Quality Management and Sustainability in VUCA Environments : 4th International Conference on Quality Innovation and Sustainability (ICQIS), Setubal, Portugal, May 22-23, 2023
3
Entwicklung und Wandel in der Gesundheitspolitik : 20. Bad Orber Gespräche über kontroverse Themen im Gesundheitswesen
3
Eurasian Business and Economics Perspectives : Proceedings of the 37th Eurasia Business and Economics Society Conference
3
Interdisciplinary management research XVI ; 1
3
International journal of auditing : IJA
3
Macroprudential regulation and policy for the Islamic financial industry : theory and applications
3
Public sector accountants and quantum leap : how far we can survive in Industrial Revolution 4.0? : proceedings of the 1st International Conference on Public Sector Accounting (ICOPSA 2019), October 29-30, 2019, Jakarta, Indonesia
3
Research in the decision sciences for global business : best papers from the 2013 annual conference
3
The future opportunities and challenges of business in digital era 4.0 : proceedings of the 2nd International Conference on Economics, Business and Entrepreneurship (ICEBE 2019), Bandar Lampung, Indonesia, 1 November, 2019
3
Zur Ökonomie gemeinwohlorientierter Medien : Massenkommunikation in Deutschland, Österreich und der Schweiz
3
Development, Growth and Finance of Organizations from an Eastern European Context : the 2015 Griffiths School of Management Annual Conference on Business, Entrepreneurship and Ethics (GSMAC)
2
Die Organisation von Hochschulen in Theorie und Praxis : Forschungen zur Reform des Wissenschaftsbetriebes
2
Eurasian Business and Economics Perspectives : Proceedings of the 38th Eurasia Business and Economics Society Conference
2
Eurasian business perspectives : proceedings of the 26th and 27th Eurasia Business and Economics Society Conferences
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Islamic finance, risk-sharing and macroeconomic stability
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Managing learning organization in industry 4.0 : proceedings of the International Seminar and Conference on Learning Organization (ISCLO 2019), Bandung, Indonesia, October 9-10, 2019
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Mobility in a globalised world 2022
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1
Can hospitals compete on quality?
Sadat, Somayeh
;
Abouee-Mehrizi, Hossein
;
Carter, Michael W.
- In:
Health care management science
18
(
2015
)
3
,
pp. 376-388
Persistent link: https://www.econbiz.de/10011341693
Saved in:
2
Medical tourism service quality : finally some empirical findings
Noor Hazilah Abd Manaf
;
Hussin, Husnayati
;
Jahn Kassim, …
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 1017-1028
Persistent link: https://www.econbiz.de/10011440785
Saved in:
3
Assessment of patient safety culture : a comparative case study between
physicians
and nurses
Elsheikh, Ahmed Mohamed
;
AlShareef, Mohammed Abdullah
; …
- In:
Business process management journal
23
(
2017
)
4
,
pp. 792-810
Persistent link: https://www.econbiz.de/10011723274
Saved in:
4
Patients relationship management : the role of patient knowledge
Barić, Filip
-
2020
Persistent link: https://www.econbiz.de/10012601686
Saved in:
5
The effect of creating new secondary health services on patients' perceptions : a Kano service quality analysis approach
Vassiliadis, Chris A.
;
Fotiadis, Anestis K.
; …
- In:
Total quality management & business excellence : an …
25
(
2014
)
8
,
pp. 897-907
Persistent link: https://www.econbiz.de/10010393800
Saved in:
6
A five-senses perspective to quality in hospitals
Ugolini, Marta Maria
;
Rossato, Chiara
;
Baccarani, Claudio
- In:
The TQM journal : the international review of …
26
(
2014
)
3
,
pp. 284-299
Persistent link: https://www.econbiz.de/10010341264
Saved in:
7
Conceptions of patients and their roles in healthcare : insights from everyday practice and service improvement : guest editorial
McDermott, Aoife
;
Pedersen, Anne Reff
- In:
Journal of health organization and management
30
(
2016
)
2
,
pp. 194-206
Persistent link: https://www.econbiz.de/10011580647
Saved in:
8
What patients do and their impact on implementation : an ethnographic study of participatory quality improvement projects in English acute hospitals
Boaz, Annette
;
Robert, Glenn
;
Locock, Louise
;
Sturmey, …
- In:
Journal of health organization and management
30
(
2016
)
2
,
pp. 258-278
Persistent link: https://www.econbiz.de/10011580736
Saved in:
9
Constructions of the patient in healthcare communications : six patient figures
Pors, Anja Svejgaard
- In:
Journal of health organization and management
30
(
2016
)
2
,
pp. 279-298
Persistent link: https://www.econbiz.de/10011580742
Saved in:
10
Reconciling internal and external satisfaction through probabilistic graphical models : an empirical study
Musella, Flaminia
;
Guglielmetti Mugion, Roberta
; …
- In:
International journal of quality and service sciences
9
(
2017
)
3/4
,
pp. 347-370
Persistent link: https://www.econbiz.de/10011772125
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