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Quality management : creating and sustaining organizational effectiveness
Summers, Donna C. S. - 2005
Persistent link: https://www.econbiz.de/10002144251
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Fremdfinanzierung von Gebrauchsgütern : das alltägliche Risiko
Brunner, Wolfgang L. (ed.); Seeger, Jürgen (ed.);  … - 2010 - 1. Auflage
Persistent link: https://www.econbiz.de/10003838780
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Praxisbuch Kundenbefragungen : repräsentative Stichproben auswählen, relevante Fragen stellen, Ergebnisse richtig interpretieren
Weinreich, Uwe; Lindern, Eike von - 2008
Persistent link: https://www.econbiz.de/10003597464
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Marketing foundations
Pride, William M.; Ferrell, Odies C. - 2011 - 4th ed., International ed.
Persistent link: https://www.econbiz.de/10003934926
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Managing customer relationships : a strategic framework
Peppers, Don; Rogers, Martha - 2011 - 2. ed.
Persistent link: https://www.econbiz.de/10008860318
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Managing business and professional communication
Dodd, Carley H. - 2012 - 3rd ed.
Persistent link: https://www.econbiz.de/10008904532
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Praxisorientiertes Dialog-Marketing : Konzepte, Instrumente, Fallbeispiele
Kreutzer, Ralf T. - 2009 - 1. Aufl.
Persistent link: https://www.econbiz.de/10003516914
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eBusiness & eCommerce : Management der digitalen Wertschöpfungskette
Meier, Andreas; Stormer, Henrik - 2012 - 3. Aufl.
Persistent link: https://www.econbiz.de/10009621331
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Managing customer experience and relationships : a strategic framework
Peppers, Don; Rogers, Martha - 2017 - Third edition
Persistent link: https://www.econbiz.de/10011547747
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Marketing management : a relationship approach
Hollensen, Svend - 2015 - 3. ed.
Persistent link: https://www.econbiz.de/10010426428