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Transshipments of cross-channel returned products
Dijkstra, Arjan S.; Heide, G. van der; Roodbergen, Kees Jan - In: International journal of production economics 209 (2019), pp. 70-77
Persistent link: https://www.econbiz.de/10012013064
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The role of the brand in driving online loyalty for multichannel retailers
Frasquet Deltoro, Marta; Ruiz-Molina, María-Eugenia; … - In: The international review of retail, distribution and … 25 (2015) 5, pp. 490-502
Persistent link: https://www.econbiz.de/10011534118
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Comparing online and in-store risks in multichannel shopping
Bezes, Christophe - In: International journal of retail & distribution management 44 (2016) 3, pp. 284-300
Persistent link: https://www.econbiz.de/10011515634
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Channel design to enrich customers' shopping experiences : synchronizing clicks with bricks in an omni-channel perspective, the Direct Optic case
Picot-Coupey, Karine; Huré, Elodie; Piveteau, Lauren - In: International journal of retail & distribution management 44 (2016) 3, pp. 336-368
Persistent link: https://www.econbiz.de/10011515906
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The effects of multi-channel assortment integration on customer confusion
Bertrandie, Laura; Zielke, Stephan - In: The international review of retail, distribution and … 27 (2017) 5, pp. 437-449
Persistent link: https://www.econbiz.de/10011853896
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The profitability of store brand introductions by e-commerce platforms selling competing national brands
Karray, Salma - In: Advances in National Brand and Private Label Marketing …, (pp. 62-69). 2022
Persistent link: https://www.econbiz.de/10013281242
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Beyond channel mix management : building within online travel agencies (OTA) metrics and strategies
Enz, Cathy A.; James, Elizabeth C. - In: Journal of revenue and pricing management 16 (2017) 2, pp. 109-114
Persistent link: https://www.econbiz.de/10011705660
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Configurations of business strategy and marketing channels for e-commerce and traditional retail formats : a qualitative comparisonanalysis (QCA) in sporting goods retailing
Johansson, Tobias; Kask, Johan - In: Journal of retailing and consumer services 34 (2017), pp. 326-333
Persistent link: https://www.econbiz.de/10011629446
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Empirical study on multi-channel service quality and customer loyalty of retailers
Yong-zhi, Qi - In: Journal of electronic commerce in organizations : the … 12 (2014) 4, pp. 1-12
Persistent link: https://www.econbiz.de/10010506943
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E-commerce and digital divide in Spain using individual panel data 2008-2016
Pérez Amaral, Teodosio; Valarezo, Angel; López, Rafael; … - 2019
Digital technologies sometimes create digital divides. One of the remedies for certain divides in Europe is the creation of the Digital Single Market, of which e-commerce is one of the main elements. The focus of this work is e-commerce in Spain. The current study improves substantially on...
Persistent link: https://www.econbiz.de/10012153758