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Dienstleistungsqualität
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
18
International journal of quality and service sciences
14
The TQM journal : the international review of organizational improvement
13
Health care management science
12
Journal of health organization and management
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The American economic review
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Understanding digital industry : proceedings of the Conference on Managing Digital Industry, Technology and Entrepreneurship (CoMDITE 2019), July 10-11, 2019, Bandung, Indonesia
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Managing learning organization in industry 4.0 : proceedings of the International Seminar and Conference on Learning Organization (ISCLO 2019), Bandung, Indonesia, October 9-10, 2019
8
Research in transportation economics
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International journal of economics and financial issues : IJEFI
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Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
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Herausforderungen des medizinischen Fortschritts im Krankenhaus- und Arzneimittelbereich : 24. Bad Orber Gespräche über kontroverse Themen im Gesundheitswesen
6
Interdisciplinary management research XVI ; 1
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Journal of service theory and practice
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Public sector accountants and quantum leap : how far we can survive in Industrial Revolution 4.0? : proceedings of the 1st International Conference on Public Sector Accounting (ICOPSA 2019), October 29-30, 2019, Jakarta, Indonesia
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Reformbedarf im Krankenhaus- und Arzneimittelbereich nach der Wahl : 22. Bad Orber Gespräche über kontroverse Themen im Gesundheitswesen
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The international review of retail, distribution and consumer research
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Journal of purchasing and supply management
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Poverty and well-being in East Africa : a multi-faceted economic approach
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Research in the decision sciences for global business : best papers from the 2013 annual conference
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Review of income and wealth
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The future opportunities and challenges of business in digital era 4.0 : proceedings of the 2nd International Conference on Economics, Business and Entrepreneurship (ICEBE 2019), Bandar Lampung, Indonesia, 1 November, 2019
4
Versorgungsdefizite im deutschen Gesundheitswesen : 18. Bad Orber Gespräche über kontroverse Themen im Gesundheitswesen
4
9. Münsteraner Facility-Management-Tag : [Tagungsband ... Termin: 8. November 2011, Ort: Messe- und Congress-Centrum Halle Münsterland, Münster]
3
AICEI proceedings
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Advances in applied economic research : proceedings of the 2016 International Conference on Applied Economics (ICOAE)
3
Corporate Practices: Policies, Methodologies, and Insights in Organizational Management : International Conference on Entrepreneurship and the Economy in an Era of Uncertainty 2023
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Die Organisation von Hochschulen in Theorie und Praxis : Forschungen zur Reform des Wissenschaftsbetriebes
3
Driving Quality Management and Sustainability in VUCA Environments : 4th International Conference on Quality Innovation and Sustainability (ICQIS), Setubal, Portugal, May 22-23, 2023
3
Entwicklung und Wandel in der Gesundheitspolitik : 20. Bad Orber Gespräche über kontroverse Themen im Gesundheitswesen
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Eurasian Business and Economics Perspectives : Proceedings of the 37th Eurasia Business and Economics Society Conference
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International journal of auditing : IJA
3
Proceedings of the 5th International Conference on Economic Management and Green Development
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Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (Online)
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Proceedings of the IWEMB 2019 : Third International Workshop on Entrepreneurship in Electronic and Mobile Business : Vestfold, Norway, September 30-October 1, 2019
3
Research on economic inequality : poverty, inequality and welfare
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South Asian journal of management : SAJM
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Telecommunications policy : the international journal of digital economy, data sciences and new media
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The impact of globalization on international finance and accounting : 18th Annual Conference on Finance and Accounting (ACFA)
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ECONIS (ZBW)
462
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1
A five-senses perspective to quality in hospitals
Ugolini, Marta Maria
;
Rossato, Chiara
;
Baccarani, Claudio
- In:
The TQM journal : the international review of …
26
(
2014
)
3
,
pp. 284-299
Persistent link: https://www.econbiz.de/10010341264
Saved in:
2
An examination of the association between service convenience flexibility in
healthcare
delivery systems and patient satisfaction
Kumar, Pradeep
;
Bera, Sasadhar
;
Chakraborty, Shibashish
- In:
South Asian journal of management : SAJM
24
(
2017
)
4
,
pp. 35-54
Persistent link: https://www.econbiz.de/10011888095
Saved in:
3
The effect of creating new secondary health services on
patients
' perceptions : a Kano service quality analysis approach
Vassiliadis, Chris A.
;
Fotiadis, Anestis K.
; …
- In:
Total quality management & business excellence : an …
25
(
2014
)
8
,
pp. 897-907
Persistent link: https://www.econbiz.de/10010393800
Saved in:
4
Reconciling internal and external satisfaction through probabilistic graphical models : an empirical study
Musella, Flaminia
;
Guglielmetti Mugion, Roberta
; …
- In:
International journal of quality and service sciences
9
(
2017
)
3/4
,
pp. 347-370
Persistent link: https://www.econbiz.de/10011772125
Saved in:
5
Conceptions of
patients
and their roles in
healthcare
: insights from everyday practice and service improvement : guest editorial
McDermott, Aoife
;
Pedersen, Anne Reff
- In:
Journal of health organization and management
30
(
2016
)
2
,
pp. 194-206
Persistent link: https://www.econbiz.de/10011580647
Saved in:
6
What
patients
do and their impact on implementation : an ethnographic study of participatory quality improvement projects in English acute hospitals
Boaz, Annette
;
Robert, Glenn
;
Locock, Louise
;
Sturmey, …
- In:
Journal of health organization and management
30
(
2016
)
2
,
pp. 258-278
Persistent link: https://www.econbiz.de/10011580736
Saved in:
7
Constructions of the patient in
healthcare
communications : six patient figures
Pors, Anja Svejgaard
- In:
Journal of health organization and management
30
(
2016
)
2
,
pp. 279-298
Persistent link: https://www.econbiz.de/10011580742
Saved in:
8
Patients
relationship management : the role of patient knowledge
Barić, Filip
-
2020
Persistent link: https://www.econbiz.de/10012601686
Saved in:
9
Assessment of patient safety culture : a comparative case study between physicians and nurses
Elsheikh, Ahmed Mohamed
;
AlShareef, Mohammed Abdullah
; …
- In:
Business process management journal
23
(
2017
)
4
,
pp. 792-810
Persistent link: https://www.econbiz.de/10011723274
Saved in:
10
The role of patient narratives in
healthcare
innovation : supporting translation and meaning making
Pedersen, Anne Reff
- In:
Journal of health organization and management
30
(
2016
)
2
,
pp. 244-257
Persistent link: https://www.econbiz.de/10011580720
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