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Showrooms and B&M stores : omnichannel strategies for managing customer returns
Mandal, Prasenjit; Basu, Preetam; Saha, Kushal - 2020
Persistent link: https://www.econbiz.de/10012226240
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When offline stores reduce online returns
Hirche, Christian F.; Bijmolt, Tammo H. A.; Gijsenberg, … - 2021
Persistent link: https://www.econbiz.de/10012522241
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Kundenbindung über das Internet : Ergebnisse einer empirischen Studie
Hudetz, Kai; Duscha, Andreas; Wilke, Kai - 2004
Persistent link: https://www.econbiz.de/10001962025
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Personalisierung im B2B-Werkzeughandel: Entwicklung neuer Funktionen für den E-Shop von Brütsch/Rüegger Tools
Leimstoll, Uwe; Alioski, Adrian - 2008
Persistent link: https://www.econbiz.de/10003798698
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Einsatzmöglichkeiten des Customer Profiling im Kundenrückgewinnungsmanagement des E-Retailing
Möhlenbruch, Dirk; Ritschel, Falk; Sinning, Falk - 2009
Persistent link: https://www.econbiz.de/10003890220
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Digitalization of retailing: customer’s experiences, retail channel choices, and the chief digital officer
Hermes, Anna - 2022
Persistent link: https://www.econbiz.de/10014435147
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Special issue: managing the marketing-operations interface in omnichannel retail
Rooderkerk, Robert (ed.); Leeuw, Sander de (ed.);  … - 2023
Persistent link: https://www.econbiz.de/10014293339
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The impact of increasing search frictions on online shopping behavior : evidence from a field experiment
Ngwe, Donald; Ferreira, Kris Johnson; Teixeira, Thales S. - 2019
Persistent link: https://www.econbiz.de/10012052746
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The impact of increasing search frictions on online shopping behavior : evidence from a field experiment
Ngwe, Donald; Teixeira, Thales S. - 2018
Persistent link: https://www.econbiz.de/10011931489