//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~type_genre:"Sammlung"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Satisfaction : how every great...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Theorie
23
Theory
23
Consumer behaviour
22
Konsumentenverhalten
22
Customer satisfaction
19
Kundenzufriedenheit
19
Marketingmanagement
17
Marketing management
16
Marketing
15
Kundenbindung
13
Deutschland
12
Germany
12
Market research
12
Marktforschung
12
Customer retention
11
Verbraucherverhalten
11
Beziehungsmarketing
10
Marketing theory
9
Marketingtheorie
9
Online-Marketing
9
Relationship marketing
9
USA
9
Social Web
8
Social web
8
United States
8
Internet marketing
7
Online retailing
7
Online-Handel
7
Customer service
6
Economic history
6
Estimation
6
Kundenservice
6
Schätzung
6
Wirtschaftsgeschichte
6
Experiment
5
Gerald Zaltman
5
Rajan Varadarajan
5
Scientists
5
Strategisches Management
5
Strukturgleichungsmodell
5
more ...
less ...
Online availability
All
Free
17
Undetermined
1
Type of publication
All
Book / Working Paper
96
Type of publication (narrower categories)
All
Sammlung
Article in journal
13,210
Aufsatz in Zeitschrift
13,210
Hochschulschrift
4,760
Thesis
3,260
Aufsatz im Buch
2,125
Book section
2,125
Dissertation u.a. Prüfungsschriften
1,908
Graue Literatur
1,714
Non-commercial literature
1,714
Collection of articles of several authors
1,707
Sammelwerk
1,707
Lehrbuch
1,659
Aufsatzsammlung
1,455
Textbook
1,281
Bibliografie enthalten
935
Bibliography included
935
Working Paper
701
Arbeitspapier
695
Konferenzschrift
681
Case study
666
Fallstudie
666
Ratgeber
450
Guidebook
390
Handbook
364
Handbuch
364
research-article
316
Bibliographie
288
Conference proceedings
262
Glossar enthalten
177
Glossary included
177
Wörterbuch
137
Conference paper
128
Konferenzbeitrag
128
Festschrift
108
Fallstudiensammlung
104
Reprint
102
Collection of articles written by one author
96
Statistik
92
Einführung
81
more ...
less ...
Language
All
English
85
German
19
Author
All
Sheth, Jagdish N.
17
Varadarajan, Rajan
6
Zaltman, Gerald
6
Albers, Sönke
3
Buhl, Hans Ulrich
2
Funk, Burkhardt
2
Kotler, Philip
2
Meffert, Heribert
2
Wind, Yoram
2
Abedin, Annas
1
Akca, Selin
1
Andreasen, Alan R.
1
Backhaus, Max Philipp
1
Bagozzi, Richard P.
1
Baier, Werner
1
Barabba, Vincent P.
1
Barrot, Christian
1
Baum, Daniela
1
Baur, Aaron Wolfgang
1
Beeck, Ines
1
Benlian, Alexander
1
Bharadwaj, Sundar
1
Blask, Tobias-Benedikt
1
Breitner, Michael H.
1
Brettel, Malte
1
Brühl, Bernhard
1
Cantner, Uwe
1
Carolin, Bock
1
Cetto, Alexandra Verena
1
Coulter, Robin A.
1
Cunningham, Peggy
1
Deshpandé, Rohit
1
Drees, Norbert
1
Edeling, Alexander
1
Egger, Marc
1
El Kihal, Siham
1
El-Chamaa, Marwan
1
Falter, Mareike
1
Feicht, Robert
1
Flatten, Tessa
1
more ...
less ...
Institution
All
RWTH Aachen
5
Verlag Dr. Kovač
2
Books on Demand GmbH <Norderstedt>
1
Christian-Albrechts-Universität zu Kiel
1
Friedrich-Schiller-Universität Jena
1
Gottfried Wilhelm Leibniz Universität Hannover
1
Leuphana Universität Lüneburg
1
RWTH Aachen / Lehrstuhl für Wirtschaftswissenschaften für Ingenieure und Naturwissenschaftler
1
Technische Universität Berlin
1
Technische Universität Dresden
1
more ...
less ...
Published in...
All
Legends in marketing
11
Legends in strategic marketing
6
Betriebswirtschaftliche Aspekte lose gekoppelter Systeme und Electronic Business
3
Edition Wissenschaft Apprimus
3
Electronic commerce & digital markets : ecm
2
Schriftenreihe Schwerpunkt Marketing
2
Schriftenreihe electronic commerce, marketing & finance
2
Acta Universitatis Oeconomicae Helsingiensis / A
1
Apprimus Edition Wissenschaft
1
Avhandling / Göteborgs Universitet, Psykologiska Institutionen
1
Betriebswirtschaftliche Aspekte lose gekoppelter Systeme und Eletronic Business
1
Doctoral thesis / Department of Business Administration, University of Uppsala
1
Edition Wissenschaft - Apprimus
1
Ekonomiska studier
1
Erfurter Hefte zum angewandten Marketing
1
Princeton paperbacks
1
Schriftenreihe innovatives Dienstleistungsmanagement
1
Schriftenreihe zum Business Development
1
Springer-Gabler Research
1
more ...
less ...
Source
All
ECONIS (ZBW)
96
Showing
1
-
10
of
96
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Selected essays on advertising research and customer relationship management
Schirmer, Nadine Andrea
-
2014
Persistent link: https://www.econbiz.de/10011340453
Saved in:
2
The influence of advisors, advisor-customer relationships, and the financial crisis on satisfaction and retention of retail banking customers : three empirical studies
Lange, Konstantin
-
2015
Persistent link: https://www.econbiz.de/10010478556
Saved in:
3
Mobile applications from a value-in-use perspective and their impact on retailing
Beeck, Ines
-
2018
Persistent link: https://www.econbiz.de/10012124601
Saved in:
4
Self-service technology - friend or foe? : the impact of technology-based self-services on customer satisfaction and retention
Scherer, Anne
-
2013
Persistent link: https://www.econbiz.de/10010461559
Saved in:
5
Selected contributions to market-based management
Sarstedt, Marko
-
2008
Persistent link: https://www.econbiz.de/10003743726
Saved in:
6
Marktorientierte Unternehmensführung im Wandel : Retrospektive und Perspektiven des Marketing
Meffert, Heribert
(
ed.
)
-
1999
Persistent link: https://www.econbiz.de/10001401240
Saved in:
7
Return on marketing : ausgewählte Beiträge
Scharf, Sebastian M.
-
2009
Persistent link: https://www.econbiz.de/10003917451
Saved in:
8
Consumer reviews and social media marketing
Baum, Daniela
-
2014
-
1. ed.
Persistent link: https://www.econbiz.de/10010488091
Saved in:
9
Managing expectations : explaining and influencing post-purchase evaluations and return intentions in online retailing
Hellemann, Niklas Jan
-
2017
Persistent link: https://www.econbiz.de/10011705406
Saved in:
10
Customer happiness : essays on happiness and its relation to comsumption
Niedermeier, Anna
-
2015
Persistent link: https://www.econbiz.de/10013427492
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->