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Diagnostic analysis on service quality parameters : a comparison of select banks in Uttarakhand, India
Singh, Saurabh; Kamal, Raj; Kumar, Devendra - In: International journal of financial services management … 8 (2015) 2, pp. 163-178
Persistent link: https://www.econbiz.de/10011547601
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Financial services and globalisation in belt and road countries
Hui Shan Lee; Chong, Shyue Chuan; Sia, Bik-Kai - In: The service industries journal 42 (2022) 3/4, pp. 249-276
Persistent link: https://www.econbiz.de/10013167424
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How robotic process automation is revolutionizing the banking sector
Maček, Anita; Murg, Michael; Čič, Živa Veingerl - In: Managing customer experiences in an omnichannel world : …, (pp. 271-286). 2021
Persistent link: https://www.econbiz.de/10012492852
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The role of "digitalization" in German sustainability bank reporting
Diener, Florian; Špaček, Miroslav - In: International Journal of Financial Studies : open … 8 (2020) 1/16, pp. 1-15
Code. Based on 113 bank reports, a multiple regression analysis of 1410 codings of the keyword "digital" is carried out … sustainable bank reporting with regard to digitalization. It also shows that issues are not adequately addressed and covered in …
Persistent link: https://www.econbiz.de/10012238843
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Internal branding in a service industry- the case of banks in Ghana
Yeboah, Johnson; Ewur, George Dominic; Adigbo, Evelyn Delali - In: Inventi impact: service sector (2015) 1, pp. 4-24
Persistent link: https://www.econbiz.de/10011377314
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Has the growth of real GDP in the UK been overstated because of mis-measurement of banking output?
Oulton, Nicholas - 2013
Persistent link: https://www.econbiz.de/10009716306
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The value of reputational capital and risk in banking and finance
Walter, Ingo - In: International journal of banking, accounting and finance 5 (2013/14) 1/2, pp. 205-219
Persistent link: https://www.econbiz.de/10010359083
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The impact of internet-banking on Brick and Mortar Branches : the case of Turkey
Onay, Ceylan; Ozsoz, Emre - In: Journal of financial services research : JFSR 44 (2013) 2, pp. 187-204
Persistent link: https://www.econbiz.de/10010200546
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Ex ante characteristics of acquirers and targets in Indian financial sector : an empirical analysis
Bhalla, Priya - In: International journal of financial services management … 8 (2015) 2, pp. 110-132
Persistent link: https://www.econbiz.de/10011547573
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Customers' dissatisfaction with banking channels and their intention to leave banks : the moderating effect of trust and trusting beliefs
Kabadayi, Sertan - In: Journal of financial services marketing : JFSM 21 (2016) 3, pp. 194-208
Persistent link: https://www.econbiz.de/10011554775