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On the importance of retail banking relationships
Puri, Manju; Rocholl, Jörg - In: Journal of financial economics 89 (2008) 2, pp. 253-267
Persistent link: https://www.econbiz.de/10003777228
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Moderner Bankvertrieb im Dienst des Kunden : neue Wege zu einem kundenzentrierten Marktauftritt
Ziegler, Stephan (ed.); Sohl, Michael (contributor) - 2011 - 1. Aufl.
Persistent link: https://www.econbiz.de/10008688448
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Challenges and opportunities for Indian banks
Uppal, Rajinder Kumar (contributor) - 2008
Persistent link: https://www.econbiz.de/10003667880
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Retail Banking
Bartmann, Dieter; Nirschl, Marco; Peters, Anja - 2008 - 1. Aufl.
Persistent link: https://www.econbiz.de/10003583054
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Implizite Optionen im Retailbanking und empirisches Kundenverhalten
Bill, Stefan - In: Wertorientierte Vertriebssteuerung in Banken und …, (pp. 267-288). 2007
Persistent link: https://www.econbiz.de/10003527740
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The establishment of appropriate service strategy for banking industry customers with different value
Chen, Shun-hsing; Pai, Chen-kuo; Chen, Fei-yun - In: International journal of services technology and management 16 (2011) 1, pp. 91-106
Persistent link: https://www.econbiz.de/10009314087
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Performance management using a value-based customer-centered model
Abdolvand, Neda; Albadvi, Amir; Aghdasi, Mohammad - In: International journal of production research 53 (2015) 18, pp. 5472-5483
Persistent link: https://www.econbiz.de/10011391658
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Does internal marketing influence employee loyalty? : evidence from the Ghanaian banking industry
Narteh, Bedman; Odoom, Raphael - In: Services marketing quarterly 36 (2015) 2, pp. 112-135
Persistent link: https://www.econbiz.de/10011290001