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&L publications are spread across 44 scientific journals, which include marketing and non-marketing journals or those from other …
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This Handbook presents the state of the art in the scientific field of experience economy studies. It offers a rich and varied collection of contributions that discuss different issues of crucial importance for our understanding of the experience economy. Each chapter reflects diverse scientific...
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This casebook provides students and academics in business management and marketing with a collection of case studies on … services marketing and service operations in emerging economies. It explores current issues and practices in Asia, across … an invaluable resource for marketing and business management students requiring insights into the operationalization of …
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