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IT-gestütztes Qualitätsmanagem...
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389
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367
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354
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341
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337
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332
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330
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325
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322
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319
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317
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309
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308
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306
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298
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289
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286
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282
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271
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Showing
1
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date (oldest first)
1
Bankmarketing : schlanke Strukturen und Servicequalität als strategische Aufgabe für Universalkreditinstitute
Bielenberg, Ulf
-
1997
Persistent link: https://www.econbiz.de/10000630484
Saved in:
2
Service quality : new directions in
theory
and practice
Rust, Roland T.
(
ed.
)
-
1994
Persistent link: https://www.econbiz.de/10000347620
Saved in:
3
Qualitätsmanagement in der Bankunternehmung : Ansätze zur Gestaltung, Lenkung und Entwicklung des kritischen Erfolgsfaktors Qualität ; dargestellt am Beispiel des Produktionsbereic...
Ruß, Thorsten
-
1999
Persistent link: https://www.econbiz.de/10000677448
Saved in:
4
Die Beurteilung der Mitarbeiterorientierung als zentrales Element des Total Quality Management : unter besonderer Berücksichtigung einer Mitarbeiterbefragung bei der Volksbank eG B...
Koschuth, Frank
-
1999
Persistent link: https://www.econbiz.de/10000677579
Saved in:
5
Qualitätsmanagement in gesetzlichen Krankenkassen : Entwicklung eines marketingorientierten Konzepts zur Erzielung komparativer Wettbewerbsvorteile
Curtius, Bernd
-
1999
Persistent link: https://www.econbiz.de/10000682215
Saved in:
6
Qualitätsmanagement von Beratungsdienstleistungen
Breyer, Michael
-
1999
Persistent link: https://www.econbiz.de/10000683482
Saved in:
7
Qualität mehrstufiger Dienstleistungsinteraktionen : Besonderheiten bei Dienstleistungsunternehmen mit direktem und indirektem Kundenkontakt
Murmann, Britta
-
1999
Persistent link: https://www.econbiz.de/10000683486
Saved in:
8
Wirtschaftlichkeit des Qualitätsmanagements : Qualitätscontrolling für Dienstleistungen
Bruhn, Manfred
-
1998
Persistent link: https://www.econbiz.de/10000643098
Saved in:
9
Quality : a critical introduction
Beckford, John
-
1998
Persistent link: https://www.econbiz.de/10000647180
Saved in:
10
Six Sigma in der Finanzbranche
Achenbach, Wieland
(
ed.
);
Lieber, Katrin
(
contributor
); …
-
2006
-
2., komplett überarb. und erw. Aufl
Persistent link: https://www.econbiz.de/10003308313
Saved in:
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