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Grewal, Dhruv; Krishnan, Ram; Levy, Michael; Munger, Jeanne - In: Retailing in the 21st century : current and future trends, (pp. 15-30). 2010

Persistent link: https://www.econbiz.de/10003936864

Loyalty in e-tailing : a conceptual framework

Grewal, Dhruv; Lindsey-Mullikin, Joan; Munger, Jeanne - In: Customer relationship management in electronic markets, (pp. 31-49). 2003

Persistent link: https://www.econbiz.de/10002410888

Building store loyalty through service strategies

Grewal, Dhruv; Krishnan, Ram; Lindsey-Mullikin, Joan - In: Journal of relationship marketing : innovations & … 7 (2008) 4, pp. 341-358

Persistent link: https://www.econbiz.de/10003807755

Emerging trends in retail pricing practice : implications for research

Levy, Michael; Grewal, Dhruv; Kopalle, Praveen; Hess, James - 2007

This article represents the first of several editorials to appear in the Journal of Retailing designed to examine the nexus between retail practice and research, with the goal of stimulating further research. This essay on emerging trends in pricing discusses recent advances in retail pricing...

Persistent link: https://www.econbiz.de/10009457826