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The methodology in empirical sales ethics research : 1980 - 2010

McClaren, Nicholas - In: Journal of business ethics : JOBE 127 (2015) 1, pp. 121-147

Persistent link: https://www.econbiz.de/10010490780

Effects of ethical sales behaviour on satisfaction, trust, commitment, retention and words-of-mouth

Ou, Wei-Ming; Shih, Chia-Mei; Chen, Chin-Yuan - In: International journal of commerce and management 25 (2015) 4, pp. 673-686

Persistent link: https://www.econbiz.de/10011446689

Exploring the links between ethical leadership, customer orientation and employee outcomes in the context of retailing

Lindblom, Arto; Kajalo, Sami; Mitronen, Lasse - In: Management decision : MD 53 (2015) 7, pp. 1642-1658

Persistent link: https://www.econbiz.de/10011406834

The impact of guanxi on ethical perceptions : the case of Taiwanese salespeople

Huang, Wen-yeh; Huang, Ching-yun; Dubinsky, Alan J. - In: Journal of business-to-business marketing 21 (2014) 1, pp. 1-17

Persistent link: https://www.econbiz.de/10010343533

How Do Unethical Salespeople Sleep at Night? The Role of Neutralizations in the Justification of Unethical Sales Intentions

Munoz, Laura - 2014

The purpose of this paper is to propose and test a model illustrating the direct effects of five techniques of neutralizations (denial of responsibility, denial of injury, denial of victim, appeal to higher loyalties, and condemning the condemner) on the ethical intentions of sales people. A...

Persistent link: https://www.econbiz.de/10013051643

Influence of salesperson political skill : improving relationship building and reducing customer-directed deviance

Schwepker, Charles H. <Jr.>; Good, Megan C. - In: Journal of personal selling & sales management : JPSSM 41 (2021) 3, pp. 200-217

Persistent link: https://www.econbiz.de/10012623646

Salesperson moral identity and value co-creation

Itani, Omar S.; Chonko, Lawrence B.; Agnihotri, Raj - In: European journal of marketing 56 (2022) 2, pp. 500-531

Persistent link: https://www.econbiz.de/10013173438

Moral intensity, issue characteristics, and ethical issue recognition in sales situations

Rousselet, Evelyne; Brial, Bérangère; Cadario, Romain; … - In: Journal of business ethics : JBE 163 (2020) 2, pp. 347-363

Persistent link: https://www.econbiz.de/10012295519

Securing frontline employee support after an ethical scandal : the moderating impact of response strategies

Walter, Benjamin von; Wentzel, Daniel; Tomczak, Torsten - In: Journal of service research : JSR 19 (2016) 4, pp. 417-432

Persistent link: https://www.econbiz.de/10011606978

How implicit ethics institutionalization affects ethical selling intention : the case of Taiwan's life insurance salespeople

Tseng, Lu-Ming - In: Journal of business ethics : JOBE 158 (2019) 3, pp. 727-742

Persistent link: https://www.econbiz.de/10012058535