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Sheth, Jagdish N.; Uslay, Can - In: Journal of creating value 8 (2022) 2, pp. 241-252

Persistent link: https://www.econbiz.de/10014581507

AI-driven banking services : the next frontier for a personalised experience in the emerging market

Sheth, Jagdish N.; Jain, Varsha; Roy, Gourav; … - In: International journal of bank marketing 40 (2022) 6, pp. 1248-1271

Persistent link: https://www.econbiz.de/10013397787

Socially responsible marketing : toward aligning dharma (duties), karma (actions), and eudaimonia (well-being)

Sheth, Jagdish N.; Parvatiyar, Atul - In: Journal of macromarketing 42 (2022) 4, pp. 590-602

Persistent link: https://www.econbiz.de/10013475246

Future directions of cross-cultural marketing research

Sheth, Jagdish N.; Parvatiyar, Atul - In: Handbook on cross-cultural marketing, (pp. 249-264). 2020

Persistent link: https://www.econbiz.de/10013459553

The accidental scholar

Sheth, Jagdish N.; Yow, John - 2014

Persistent link: https://www.econbiz.de/10014013851

The growing importance of customer-centric support services for improving customer experience

Sheth, Jagdish N.; Jain, Varsha; Ambika, Anupama - In: Journal of business research : JBR 164 (2023), pp. 1-11

Persistent link: https://www.econbiz.de/10014303770

The geopolitics of supply chains : assessing the consequences of the Russo-Ukrainian war for B2B relationships

Sheth, Jagdish N.; Uslay, Can - In: Journal of business research : JBR 166 (2023), pp. 1-7

Persistent link: https://www.econbiz.de/10014380335

Customer Centric Support Services in the Digital Age : The Next Frontier of Competitive Advantage

Sheth, Jagdish N. (ed.); Jain, Varsha (ed.); … - 2024

Chapter 1 - Customer-Centric Support Services: An Introduction to the next frontier for competitive advantage in the digital era -- Chapter 2 - Customer-Centric Support Services in the Digital Era -- Chapter 3 - Information as a Service for Consumer Decision Making -- Chapter 4 - The role of...

Persistent link: https://www.econbiz.de/10014444013

Designing an empathetic user-centric customer support organisation : practitioners' perspectives

Sheth, Jagdish N.; Jain, Varsha; Ambika, Anupama - In: European journal of marketing 58 (2024) 4, pp. 845-868

Persistent link: https://www.econbiz.de/10015047345

Handbook of advances in marketing in an era of disruptions : Essays in Honour of Jagdish N. Sheth

Parvatiyar, Atul (ed.); Sisodia, Rajendra (ed.); … - 2019 - 1st ed.

Cover -- Contents -- List of Tables -- List of Figures -- List of Abbreviations -- Foreword: My Reflections about Jagdish Sheth -- Preface -- PART I: Rethinking and Re-envisioning Marketing -- Chapter 1: Reimagine Marketing -- Chapter 2: Daring to Understand and Change Thinking -- Chapter 3:...

Persistent link: https://www.econbiz.de/10012684201