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A comparison of perceptions of...
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Relationship marketing
26,356
Beziehungsmarketing
25,681
South Africa
18,221
Südafrika
17,250
Consumer behaviour
9,446
Konsumentenverhalten
9,408
Customer satisfaction
5,626
Kundenzufriedenheit
5,585
Service quality
4,149
Dienstleistungsqualität
4,137
Deutschland
2,952
Germany
2,842
Theorie
2,752
Theory
2,739
Brand management
2,639
Markenführung
2,636
Privatkundengeschäft
2,248
Lieferantenmanagement
2,233
Supplier relationship management
2,232
Social Web
2,105
Social web
2,104
Marketingmanagement
1,994
Marketing management
1,980
Brand image
1,938
Markenimage
1,932
Personal banking
1,889
Electronic Commerce
1,794
E-commerce
1,729
Online-Marketing
1,645
Internet marketing
1,629
Southern Africa
1,554
Südliches Afrika
1,526
Kundenwert
1,525
Einzelhandel
1,503
Retail trade
1,491
Kundenintegration
1,489
Customer integration
1,488
Customer value
1,488
USA
1,479
Vertrauen
1,468
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Undetermined
12,928
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9,677
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Article
31,184
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17,893
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624
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44
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23,554
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23,554
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4,972
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4,972
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4,905
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4,905
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3,007
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2,611
Hochschulschrift
1,975
Thesis
1,705
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1,219
Sammelwerk
1,219
research-article
723
Case study
654
Fallstudie
654
Aufsatzsammlung
651
Konferenzschrift
498
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433
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433
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382
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296
Bibliografie enthalten
282
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282
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265
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249
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238
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219
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193
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184
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184
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173
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142
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142
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125
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125
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99
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99
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99
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94
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94
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English
40,858
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6,699
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1,971
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252
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145
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29
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27
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24
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22
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20
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11
Swedish
11
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7
Czech
6
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4
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3
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1
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1
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1
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Gupta, Rangan
144
Bhorat, Haroon
122
Bruhn, Manfred
118
Homburg, Christian
107
Fedderke, Johannes W.
84
Kumar, V.
79
Leibbrandt, Murray V.
66
Aron, Janine
65
Fourie, Johan
61
Woolard, Ingrid
61
Huber, Frank
57
Svensson, Göran
56
Verhoef, Peter C.
56
Case, Anne
55
Naudé, Wim
55
Berg, Servaas van der
54
Han, Heesup
54
Phiri, Andrew
54
Muellbauer, John
53
Hollebeek, Linda D.
51
Odhiambo, Nicholas M.
51
Herrmann, Andreas
50
Bauer, Hans H.
48
Edwards, Lawrence
46
Piller, Frank T.
46
Rogerson, Christian M.
46
Stauss, Bernd
45
Krafft, Manfred
43
Urban, Boris
43
Palmatier, Robert W.
41
Roberts, Simon
41
Halbach, Axel J.
40
Saayman, Melville
39
Yu, Derek
39
Gil Saura, Irene
38
Jones, Stuart
38
Mattila, Anna S.
38
Muzindutsi, Paul-Francois
38
Vink, Nick
38
Aye, Goodness C.
37
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Institution
All
Department of Economics, Fakulteit Ekonomiese en Bestuurswetenskappe
105
OECD
75
Springer Fachmedien Wiesbaden
74
Economic Research Southern Africa (ERSA)
71
Südafrika / Statistics
70
National Bureau of Economic Research
68
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
63
World Bank
60
Südafrika / Central Statistical Service
56
University of Stellenbosch. Faculty of Economic and Management Sciences. Graduate School of Business.
48
International Monetary Fund
44
World Institute for Development Economic Research (UNU/WIDER), United Nations University
41
South African Reserve Bank
39
World Bank Group
34
Southern Africa Labour and Development Research Unit (SALDRU), School of Economics
32
Südafrika
28
Department of Economics, Faculty of Economic and Management Sciences
27
Internationaler Währungsfonds
24
Stellenbosch University / Bureau for Economic Research
24
Université Paris-Dauphine (Paris IX)
23
Development Bank of Southern Africa
22
Development Policy Research Unit, School of Economics
20
IGI Global
18
Books on Demand GmbH <Norderstedt>
17
Institute for the Study of Labor (IZA)
17
Südafrika / Auditor General
17
Vereinte Nationen / Wirtschaftskommission für Afrika
17
eSocialSciences
16
Amalgamated Banks of South Africa
15
South African Institute of International Affairs
15
Africa Institute of South Africa
14
International Monetary Fund (IMF)
14
South African Institute of Race Relations
14
Bundesstelle für Außenhandelsinformation <Köln>
13
Human Sciences Research Council
13
International Association of Agricultural Economists - IAAE
13
Centre for the Study of African Economies
12
Department of Economics, Oxford University
12
Edward Elgar Publishing
12
Südafrika / National Treasury
12
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Journal of business research : JBR
660
The South African journal of economics
643
Journal of retailing and consumer services
597
Industrial marketing management : the international journal for industrial and high-tech firms
409
SpringerLink / Bücher
323
Tydskrif vir studies in ekonomie en ekonometrie : SEE
309
International journal of hospitality management
303
Development Southern Africa : quarterly journal
264
South African journal of economic and management sciences
257
Working paper / World Institute for Development Economics Research
250
The journal of services marketing
227
The journal of business & industrial marketing
210
The service industries journal
196
International business and economics research journal
180
Journal of strategic marketing
177
Journal of the Academy of Marketing Science
175
International journal of electronic customer relationship management : IJECRM
153
WIDER Working Paper
139
Conference papers / Second Carnegie Inquiry into Poverty and Development in Southern Africa
131
Cogent business & management
129
Tourism management : research, policies, practice
129
Journal of marketing
125
International journal of contemporary hospitality management
123
Journal of hospitality marketing & management
121
Journal of travel and tourism marketing
120
Journal of service research : JSR
117
African journal of business and economic research : AJBER
114
European Journal of Marketing
114
The international journal of bank marketing : IJBM
113
The journal of product & brand management
113
Gabler Edition Wissenschaft
112
The journal of brand management : an international journal
112
Die Bank
111
Journal of service management
111
Marketing intelligence & planning
111
The journal of applied business research
111
Asia Pacific journal of marketing and logistics
110
Journal of retailing
109
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
108
Journal of Business & Industrial Marketing
107
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ECONIS (ZBW)
45,709
RePEc
1,468
Other ZBW resources
1,090
EconStor
578
USB Cologne (EcoSocSci)
563
BASE
281
OLC EcoSci
35
USB Cologne (business full texts)
19
ArchiDok
2
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81
Fuzzy clustering of Web user profiles for analyzing their behavior and interests
Kreuzer, Stanislav
;
Hoebel, Natascha
- In:
Fuzzy methods for customer relationship management and …
,
(pp. 91-114)
.
2012
Persistent link: https://www.econbiz.de/10009703883
Saved in:
82
Customer migration patterns : evidence from a North American retailer
Mark, Tanya
;
Lemon, Katherine N.
;
Vandenbosch, Mark B.
- In:
Journal of marketing theory and practice
22
(
2014
)
3
,
pp. 251-269
Persistent link: https://www.econbiz.de/10010392228
Saved in:
83
Time to implement data mining in insurance firms for effective CRM and CRM analytics
Bathnagar, Vishal
;
Ranjan, Jayanthi
- In:
International journal of networking and virtual …
9
(
2011
)
1
,
pp. 1-24
Persistent link: https://www.econbiz.de/10009270010
Saved in:
84
Worüber reden die Kunden? : ein modelbasierter Ansatz für die Analyse von Kundenmeinungen in Microblogs
Schieber, Andreas
;
Sommer, Stefan
;
Heinrich, Kai
; …
- In:
Virtual enterprises, communities & social networks : …
,
(pp. 25-34)
.
2011
Persistent link: https://www.econbiz.de/10009519881
Saved in:
85
Including spatial interdependence in customer acquisition models : a cross-category comparison
Baecke, Philippe
;
Van den Poel, Dirk
-
2012
Persistent link: https://www.econbiz.de/10009560554
Saved in:
86
Customer segmentation of multiple category data in e-commerce using a soft-clustering approach
Wu, Roung-shiunn
;
Chou, Po-hsuan
- In:
Electronic commerce research and applications
10
(
2011
)
1/6
,
pp. 331-341
Persistent link: https://www.econbiz.de/10009565069
Saved in:
87
Datenqualitätsmanagement beim CRM
Wilde, Klaus D.
;
Leußer, Wolfgang
;
Hippner, Hajo
- In:
Das Wirtschaftsstudium : wisu ; Zeitschrift für …
37
(
2008
)
8/9
,
pp. 1180-1185
Persistent link: https://www.econbiz.de/10003747358
Saved in:
88
Handbuch Zielgruppenmanagement
Duttenhöfer, Stephan
(
ed.
)
-
2009
Persistent link: https://www.econbiz.de/10003798673
Saved in:
89
So managen Sie Kleinkunden : Effizienz
Belz, Christian
;
Schmitz, Christian
;
Zupancic, Dirk
- In:
Vertrieb : Verkäufer führen - Umsatz machen
,
(pp. 46-53)
.
2009
Persistent link: https://www.econbiz.de/10003841337
Saved in:
90
So managen Sie Kleinkunden
Belz, Christian
;
Schmitz, Christian
;
Zupancic, Dirk
- In:
Harvard-Business-Manager : das Wissen der Besten
30
(
2008
)
7
,
pp. 70-79
Persistent link: https://www.econbiz.de/10003722562
Saved in:
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