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Staff turnover costs : in search of accountability

Guilding, Chris; Lamminmaki, Dawne; McManus, Lisa - In: International journal of hospitality management 36 (2014), pp. 231-243

Persistent link: https://www.econbiz.de/10010239285

Understanding hotel employees' service sabotage : emotional labor perspective based on conservation of resources theory

Lee, JungHoon; Ok, Chihyung Michael - In: International journal of hospitality management 36 (2014), pp. 176-187

Persistent link: https://www.econbiz.de/10010239296

Thinking job embeddedness not turnover : towards a better understanding of frontline hotel worker retention

Robinson, Richard N. S.; Kralj, Anna; Solnet, David J.; … - In: International journal of hospitality management 36 (2014), pp. 101-109

Persistent link: https://www.econbiz.de/10010239324

Does work engagement mediate the effects of challenge stressors on job outcomes? : evidence from the hotel industry

Karatepe, Osman M.; Beirami, Elnaz; Bouzari, Mona; … - In: International journal of hospitality management 36 (2014), pp. 14-22

Persistent link: https://www.econbiz.de/10010239419

Job involvement, commitment, satisfaction and turnover : evidence from hotel employees in Cyprus

Zopiatis, Anastasios; Constanti, Panayiotis; … - In: Tourism management : research, policies, practice 41 (2014), pp. 129-140

Persistent link: https://www.econbiz.de/10010239933

Inking perceived ethical climate to performance outcomes : the mediating role of job embeddedness

Karatepe, Osman M. - In: Economic research 26 (2013) 4, pp. 77-90

Persistent link: https://www.econbiz.de/10010240882

Emerging definitions of boutique and lifestyle hotels : a Delphi study

Jones, David L.; Day, Jonathon; Quadri-Felitti, Donna - In: Journal of travel and tourism marketing 30 (2013) 7/8, pp. 715-731

Persistent link: https://www.econbiz.de/10010246292

Burnout syndrome among hotel employees : the case of the city of Konya

Celik, Adnan; Sacli, Cagri - In: Economic and environmental studies : a journal for … 13 (2013) 4, pp. 353-364

The aim of this study is to find out the level of burnout of employees who work at the 4- and 5-star hotels in Konya (Turkey), and whether hotel employees' mean scores' of burnout sub dimensions vary according to their demographic characteristics. For this aim, a survey that consists of Maslach...

Persistent link: https://www.econbiz.de/10010376724

Interpersonal trust, organizational culture, and turnover intention in hotels : a cross-level perspective

Ozturk, Ahmet Bulent; Hancer, Murat; Wang, Yao-chin - In: Tourism analysis : an interdisciplinary tourism & … 19 (2014) 2, pp. 139-150

Persistent link: https://www.econbiz.de/10010380900

When does the devil make work? : an empirical study of the impact of workload on worker productivity

Tan, Tom Fangyun; Netessine, Serguei - In: Management science : journal of the Institute for … 60 (2014) 6, pp. 1574-1593

Persistent link: https://www.econbiz.de/10010381858