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An interdisciplinary approach to assessing the characteristics and sales potential of modern salespeople
Reday, Peter A.; Marshall, Roger; Parasuraman, A. - In: Industrial marketing management : the international … 38 (2009) 7, pp. 838-844
Persistent link: https://www.econbiz.de/10003893197
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A sales force-specific theory-of-mind scale : tests of its validity by classical methods and functional magnetic resonance imaging
Dietvorst, Roeland C.; Verbeke, Willem J. M. I.; … - In: Journal of marketing research : JMR 46 (2009) 5, pp. 653-668
Persistent link: https://www.econbiz.de/10003896265
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The role of the seven dimensions of job satisfaction in salesperson's attitudes and behavior
Rutherford, Brian; Boles, James Sanders; Hamwi, G. Alexander - In: Journal of business research : JBR 62 (2009) 11, pp. 1146-1151
Persistent link: https://www.econbiz.de/10003897437
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Logistics drivers for shelf stacking in grocery retail stores : potential for efficiency improvement
Zelst, Susan van; Donselaar, Karel van; Van Woensel, Tom; … - In: International journal of production economics 121 (2009) 2, pp. 620-632
Persistent link: https://www.econbiz.de/10003899100
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Customer behavioral legitimacy in retail returns episodes : effects on retail salesperson role conflict
O'Brien, Matthew; Hill, Donna J.; Autry, Chad W. - In: Journal of marketing theory and practice 17 (2009) 3, pp. 251-266
Persistent link: https://www.econbiz.de/10003867499
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The effect of employee behavior on brand personality impressions and brand attitudes
Wentzel, Daniel - In: Journal of the Academy of Marketing Science 37 (2009) 3, pp. 359-374
Persistent link: https://www.econbiz.de/10003900715
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Employees' willingness to report service complaints
Luria, Gil; Gal, Iddo; Yagil, Dana - In: Journal of service research : JSR 12 (2009/10) 2, pp. 156-174
Persistent link: https://www.econbiz.de/10003901029
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Die Entstehung von Vertrauen im persönlichen Verkauf : eine qualitative Analyse von Gesprächseröffnungen
Buber, Renate; Reiger, Horst - In: Der Markt : international journal of marketing 48 (2009/10) 1/2, pp. 47-59
Persistent link: https://www.econbiz.de/10003901665
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Was Top-Verkäufer auszeichnet : Vertriebserfolg mit Ethik statt Abzocke
Knauer, Ulrike - 2010 - 1. Aufl.
Persistent link: https://www.econbiz.de/10003901860
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The effects of perceived salesperson listening effectiveness in the financial industry
Bergeron, Jasmin; Laroche, Michel - In: Journal of financial services marketing : JFSM 14 (2009/10) 1, pp. 6-25
Persistent link: https://www.econbiz.de/10003903403