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From traditional banking to technology-enabled banking services in India : a study of bank customers' perceptive

Ali, Liaqat; Kaur, Simran Jit - In: Journal for global business advancement : JGBA 15 (2022) 4, pp. 447-468

Persistent link: https://www.econbiz.de/10014309015

Conceptualising online banking service value

Heinonen, Kristina - In: Journal of financial services marketing : JFSM 12 (2007/08) 1, pp. 39-52

Persistent link: https://www.econbiz.de/10003701671

A model of customer loyalty and corporate social responsibility

Mandhachitara, Rujirutana; Poolthong, Yaowalak - In: The journal of services marketing 25 (2011) 2, pp. 122-133

Persistent link: https://www.econbiz.de/10009230979

An evaluation of an integrated perspective of perceived service quality for retail banking services in India

Mittal, Sanjiv; Gera, Rajat; Batra, Dharminder Kumar - In: The international journal of bank marketing : IJBM 33 (2015) 3, pp. 330-350

Persistent link: https://www.econbiz.de/10011383612

Recent trends in marketing of banking services : (a study of customers perceptions)

Sidhu, P. S. - 2002

Persistent link: https://www.econbiz.de/10002972390

Bank Customers’ Annotations Regarding Banking Services

Singhal, Parmod Kumar - 2020

The banking services play an important role in the development of the country as increase in the banking services led overall growth of the economy. Generally customers have different opinion about the banking services offered by their banks. In this study the T-test, Mean, Standard deviation...

Persistent link: https://www.econbiz.de/10012828271