//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The managerial implications of...
Similar by subject
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
USA
327,636
United States
290,522
Konsumentenverhalten
79,200
Consumer behaviour
78,767
Japan
65,832
Theorie
53,175
Theory
52,390
Deutschland
21,642
Schätzung
20,852
Service quality
20,665
Dienstleistungsqualität
20,649
Estimation
19,922
Germany
18,383
Großbritannien
14,775
Customer satisfaction
13,772
Kundenzufriedenheit
13,637
Taiwan
13,597
Beziehungsmarketing
13,339
Relationship marketing
13,306
United Kingdom
12,554
EU-Staaten
11,945
EU countries
11,499
China
11,120
Vereinigte Staaten
10,596
Geldpolitik
10,208
Personalentwicklung
10,051
Welt
9,994
World
9,750
Monetary policy
9,671
Vergleich
9,175
Comparison
8,759
Börsenkurs
8,746
Share price
8,578
Wirkungsanalyse
8,474
Impact assessment
8,236
Markenführung
8,196
Brand management
8,193
Wirtschaftswachstum
8,177
Kanada
8,162
Canada
7,430
more ...
less ...
Online availability
All
Free
91,849
Undetermined
74,074
Type of publication
All
Article
278,822
Book / Working Paper
228,299
Journal
5,173
Other
224
Database
15
Type of publication (narrower categories)
All
Article in journal
217,964
Aufsatz in Zeitschrift
217,964
Graue Literatur
78,979
Non-commercial literature
78,979
Working Paper
64,140
Arbeitspapier
58,948
Aufsatz im Buch
36,092
Book section
36,092
Hochschulschrift
12,989
Collection of articles of several authors
12,120
Sammelwerk
12,120
Thesis
10,015
Amtsdruckschrift
9,793
Government document
9,793
Aufsatzsammlung
5,207
Konferenzschrift
4,877
Lehrbuch
3,827
Textbook
3,657
Bibliografie enthalten
3,239
Bibliography included
3,239
Case study
3,212
Fallstudie
3,212
Conference proceedings
2,883
Statistik
2,715
Statistics
2,318
Collection of articles written by one author
1,973
Sammlung
1,973
No longer published / No longer aquired
1,827
Bibliographie
1,776
Conference paper
1,680
Konferenzbeitrag
1,680
Glossar enthalten
1,652
Glossary included
1,652
Dissertation u.a. Prüfungsschriften
1,641
Reprint
1,081
Bibliografie
1,056
Article
1,040
Rezension
836
Mehrbändiges Werk
778
Multi-volume publication
778
more ...
less ...
Language
All
English
442,000
Undetermined
34,347
German
30,531
French
2,669
Spanish
1,380
Italian
607
Russian
572
Japanese
362
Polish
268
Chinese
188
Dutch
173
Portuguese
168
Hungarian
159
Swedish
103
Danish
66
Norwegian
41
Finnish
37
Czech
36
Romanian
30
Slovak
28
Croatian
21
Lithuanian
15
Bulgarian
14
Serbian
12
Ukrainian
11
Multiple languages
9
Slovenian
9
Indonesian
7
Turkish
7
Arabic
6
Korean
4
Valencian
3
Bosnian
2
Hebrew
2
Macedonian
2
Albanian
2
Vietnamese
2
Azerbaijani
1
Modern Greek (1453-)
1
Latvian
1
more ...
less ...
Author
All
Neumark, David
306
Glaeser, Edward L.
297
Poterba, James M.
259
Heckman, James J.
248
Auerbach, Alan J.
246
Freeman, Richard B.
241
Gruber, Jonathan
236
Mitchell, Olivia S.
227
Caporale, Guglielmo Maria
222
Cutler, David M.
221
Gupta, Rangan
221
Autor, David H.
215
Bordo, Michael D.
213
Wolff, Edward N.
213
Krueger, Alan B.
211
Kotlikoff, Laurence J.
205
Stulz, René M.
204
Cebula, Richard J.
196
Burkhauser, Richard V.
195
Goldin, Claudia
194
Katz, Lawrence F.
194
Feldstein, Martin S.
193
Hamermesh, Daniel S.
190
Haltiwanger, John C.
189
Hanson, Gordon H.
189
McAleer, Michael
187
Fairlie, Robert W.
183
Viscusi, W. Kip
180
Audretsch, David B.
176
Gil-Alaña, Luis A.
176
Bloom, Nicholas
171
Currie, Janet M.
167
Slemrod, Joel
167
Wise, David A.
166
Borjas, George J.
164
Card, David E.
163
Bahmani-Oskooee, Mohsen
161
Itō, Takatoshi
160
Gordon, Robert J.
159
Lipsey, Robert E.
159
more ...
less ...
Institution
All
National Bureau of Economic Research
4,717
USA / General Accounting Office
720
USA / Bureau of the Census
505
OECD
502
IGI Global
405
Springer Fachmedien Wiesbaden
281
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
241
Brookings Institution
217
Edward Elgar Publishing
199
International Monetary Fund
197
World Trade Organization
197
USA / Economic Research Service
196
USA / Congress / Joint Economic Committee
178
American Enterprise Institute for Public Policy Research
174
Federal Reserve Bank of St. Louis
172
USA / Congress / Senate / Committee on Finance
170
USA / Government Accountability Office
150
International Labour Organization (ILO), United Nations
128
International Monetary Fund (IMF)
125
World Bank
124
American Council of Voluntary Agencies for Foreign Service
123
USA / Bureau of Labor Statistics
122
Japan / Tōkeikyoku
119
Federal Reserve Bank of San Francisco
116
W. E. Upjohn Institute for Employment Research <Kalamazoo, Mich.>
116
USA / Congress / Budget Office
115
USA / Congress / House of Representatives / Committee on Ways and Means
113
Federal Reserve Bank of Chicago
108
Russell Sage Foundation
108
USA / Congress / Senate / Committee on Banking, Housing and Urban Affairs
105
Forschungsinstitut zur Zukunft der Arbeit
102
USA
99
Federal Reserve Bank of New York
96
USA / Congress / House of Representatives / Committee on Ways and Means / Committee on Ways and Means / Subcommittee on Trade
90
East Asian Bureau of Economic Research (EABER)
87
Organisation for Economic Co-operation and Development
87
USA / Office of Technology Assessment
85
Technical Assistance Information Cleaning House
84
Verlag Dr. Kovač
84
USA / Congress / House of Representatives
82
more ...
less ...
Published in...
All
Working paper / National Bureau of Economic Research, Inc.
11,983
NBER working paper series
4,516
Journal of business research : JBR
2,599
The American economic review
2,509
NBER Working Paper
2,247
Discussion paper / Centre for Economic Policy Research
2,128
Journal of retailing and consumer services
2,118
Discussion paper series / IZA
2,095
International journal of hospitality management
1,732
American journal of agricultural economics
1,674
Applied economics
1,616
The review of economics and statistics
1,531
The journal of finance : the journal of the American Finance Association
1,482
The review of financial studies
1,369
Working paper
1,307
SpringerLink / Bücher
1,164
Economics letters
1,094
IZA Discussion Papers
1,016
CESifo working papers
1,015
Journal of banking & finance
1,005
Economic review
938
Southern economic journal
935
Economic inquiry : journal of the Western Economic Association International
917
Monthly labor review : MLR
884
Finance and economics discussion series
874
Journal of financial economics
867
National tax journal
865
The journal of futures markets
848
RIETI discussion paper
835
Journal of financial and quantitative analysis : JFQA
832
International journal of consumer studies
823
Tourism management : research, policies, practice
800
Journal of human resources : JHR
798
Journal of money, credit and banking : JMCB
797
Applied economics letters
773
Zi you zhong guo zhi gong ye
766
Psychology & marketing
761
Journal of business ethics : JOBE
760
European journal of operational research : EJOR
735
Journal of political economy
735
more ...
less ...
Source
All
ECONIS (ZBW)
473,295
USB Cologne (EcoSocSci)
24,334
RePEc
6,860
EconStor
6,772
BASE
623
OLC EcoSci
325
USB Cologne (business full texts)
124
ArchiDok
111
Other ZBW resources
89
more ...
less ...
Showing
1
-
10
of
512,533
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Examining the effects of robotic service on brand experience : the moderating role of hotel segment
Chan, Ambrose Pak Ho
;
Tung, Vincent Wing Sun
- In:
Journal of travel and tourism marketing
36
(
2019
)
4
,
pp. 458-468
Persistent link: https://www.econbiz.de/10012179419
Saved in:
2
The impact of using kiosk on enterprise systems in service industry
Chen, Jengchung V.
;
Yen, David
;
Dunk, Kimberly
; …
- In:
Enterprise information systems
9
(
2015
)
7/8
,
pp. 835-860
Persistent link: https://www.econbiz.de/10011389972
Saved in:
3
Customer responses to intercultural communication accommodation strategies in hospitality service encounters
Wang, Chen-Ya
;
Miao, Li
;
Aattila, Anna S.
- In:
International journal of hospitality management
51
(
2015
),
pp. 96-104
Persistent link: https://www.econbiz.de/10011413951
Saved in:
4
The influence of specialized training on the quality of hotel customers service
Wojciechowska-Solis, Julia
;
Mazurek-Kusiak, Anna
; …
- In:
Acta scientiarum polonorum / Oeconomia : czasopismo …
15
(
2016
)
2
,
pp. 173-185
Persistent link: https://www.econbiz.de/10011617872
Saved in:
5
Exploring guest response towards service failure in home-sharing : service presence and consumption motivation
Lu, Lu
;
Mody, Makarand Amrish
;
Andajigarmaroudi, Saeed
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012241810
Saved in:
6
Measuring delightful customer experiences : the validation and testing of a customer delight scale along with its antecedents and effects
Torres, Edwin N.
;
Zhang, Tingting
;
Ronzoni, Giulio
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-17
Persistent link: https://www.econbiz.de/10012241921
Saved in:
7
Hotel shuttle service fails to get the customer to the airport on time
Weerapon Thongma
- In:
International journal of business and economics
16
(
2017
)
2
,
pp. 241-247
Persistent link: https://www.econbiz.de/10011971515
Saved in:
8
Investigating the wellness tourism factors in hot spring hotel customer service
Chen, Kaung-hwa
;
Chang, Feng-hsiang
;
Wu, Chihkang
- In:
International journal of contemporary hospitality management
25
(
2013
)
7
,
pp. 1092-1114
Persistent link: https://www.econbiz.de/10010194874
Saved in:
9
Essential customer service factors and the segmentation of older visitors within wellness tourism based on hot springs hotels
Chen, Kaung-hwa
;
Liu, Hsiou-hsiang
;
Chang, Feng-hsiang
- In:
International journal of hospitality management
35
(
2013
),
pp. 122-132
Persistent link: https://www.econbiz.de/10010225832
Saved in:
10
Examining key drivers of customer delight in a hotel experience : a cross-cultural perspective
Torres, Edwin N.
;
Fu, Xiaoxiao
;
Lehto, Xinran Y.
- In:
International journal of hospitality management
36
(
2014
),
pp. 255-262
Persistent link: https://www.econbiz.de/10010239280
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->