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The management of organization...
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Organizational behaviour
29
Verhalten in Organisationen
29
Gerechtigkeit
23
Justice
22
Arbeitsverhalten
11
Work behaviour
11
Business ethics
9
Human Resource Management
9
Personalmanagement
9
Unternehmensethik
9
Emotion
8
Theorie
8
Theory
8
Arbeitszufriedenheit
7
Dienstleistungssektor
7
Job satisfaction
7
Service industry
7
Beziehungsmarketing
6
Customer service
6
Ethics
6
Ethik
6
Kundenservice
6
Management
6
Neuroscience
6
Neurowissenschaften
6
Relationship marketing
6
Customer satisfaction
5
Dienstleistung
5
Dienstleistungsqualität
5
Führungsstil
5
Kundenzufriedenheit
5
Leadership style
5
Rawls's theory of justice
5
Rawls-Gerechtigkeitstheorie
5
Service quality
5
Services
5
Soziale Gerechtigkeit
5
Arbeitsgruppe
4
Arbeitskräfte
4
Arbeitspsychologie
4
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Undetermined
54
Free
6
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Article
186
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28
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62
Aufsatz in Zeitschrift
62
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15
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15
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Collection of articles of several authors
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2
conceptual-paper
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Language
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English
113
Undetermined
99
German
2
Author
All
Cropanzano, Russell
88
Bowen, David E.
60
Bowen, David
44
Gilliland, Stephen W.
24
Schneider, Benjamin
10
Becker, William J.
9
Li, Andrew
9
Rupp, Deborah E.
8
Stein, Jordan H.
8
Martínez-Tur, Vicente
7
Nadisic, Thierry
7
Folger, Robert
6
Chase, Richard B.
5
Fortin, Marion
5
Hutchinson, Mark C.
5
Javidan, Mansour
5
Wright, Thomas A.
5
Benson, Lehman
4
Daus, Catherine S.
4
Fisk, Raymond P.
4
Lindebaum, Dirk
4
Yang, Liu-Qin
4
Anderson, Laurel
3
Bell, Chris M.
3
Byrne, Zinta S.
3
Christian, Michael S.
3
Crawshaw, Jonathan R.
3
Goldman, Barry M.
3
Gruber, Thorsten
3
Grönroos, Christian
3
Hallowell, Roger
3
Ince, Teresa
3
Johnston, Robert
3
Kausel, Edgar E.
3
Michel, Stefan
3
O'Sullivan, Niall
3
Ostroff, Cheri
3
Paddock, E. Layne
3
Patrício, Lia
3
Sanfey, Alan G.
3
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Banque Bruxelles-Lambert / Service Arts
1
Published in...
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Tourism management : research, policies, practice
11
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
10
Organizational Behavior and Human Decision Processes
9
Journal of management : JOM
8
Journal of service management
8
Group & organization management : an international journal
7
Organizational dynamics : a quarterly review of organizational behavior for professional managers
7
The Academy of Management review : AMR
7
Human resource management
5
Human resource management review
5
Research in personnel and human resources management : a research annual
5
The service industries journal
5
Journal of Service Management
4
Journal of behavioral decision making
4
Journal of management inquiry
4
Business ethics quarterly : the journal of the Society for Business Ethics
3
Foundations for organizational science
3
Journal of business and psychology
3
Journal of business ethics : JOBE
3
Journal of service research : JSR
3
Journal of vocational behavior
3
Research in social issues in management
3
The Cambridge handbook of workplace affect
3
The Executive : an Academy of Management Publication
3
Academy of Management learning & education : AMLE
2
European quality : the official journal of the European Organization for Quality
2
Harvard business review : HBR
2
Harvard-Business-Manager : das Wissen der Besten
2
Human relations
2
International journal of service industry management : IJSIM
2
Journal of business research : JBR
2
Journal of management studies : JMS
2
Journal of managerial issues : JMI
2
Journal of operations management : publ. quarterly by the American Production & Inventory Control Society, Inc
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
Management today
2
Managerial ethics : managing the psychology of morality
2
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
2
Social justice research
2
The Service Industries Journal
2
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Source
All
ECONIS (ZBW)
102
OLC EcoSci
85
RePEc
15
USB Cologne (EcoSocSci)
6
Other ZBW resources
6
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1
The Management of Organizational Justice
Cropanzano, Russell
;
Bowen, David E.
;
Gilliland, Stephen W.
- In:
The Executive : an Academy of Management Publication
21
(
2007
)
4
,
pp. 34-48
Persistent link: https://www.econbiz.de/10007897695
Saved in:
2
The changing role of employees in service theory and practice : an interdisciplinary view
Bowen, David E.
- In:
Human resource management review
26
(
2016
)
1
,
pp. 4-13
Persistent link: https://www.econbiz.de/10011429245
Saved in:
3
Lessons for all when service scholarship and management practice come together
Bowen, David E.
- In:
Organizational dynamics : a quarterly review of …
49
(
2020
)
3
,
pp. 1-10
Persistent link: https://www.econbiz.de/10012290777
Saved in:
4
A tribute to Dr Pierre Eiglier : a service field founder with timeless service wisdom
Bowen, David E.
- In:
Journal of service management
34
(
2023
)
1
,
pp. 1-9
Persistent link: https://www.econbiz.de/10013537612
Saved in:
5
An organizational behavior/human resource management perspective on the roles of people in a service organization context : frameworks and themes
Bowen, David E.
- In:
Journal of service management
35
(
2024
)
1
,
pp. 1-21
Persistent link: https://www.econbiz.de/10014456568
Saved in:
6
Shaking the iron universe : British industry in the 1980s
Bowen, David E.
-
1990
Persistent link: https://www.econbiz.de/10000800565
Saved in:
7
HRM and Service Fairness: How Being Fair with Employees Spills Over to Customers - Managing fairly has positive repercussions for both employees and customers
Bowen, David E.
;
Gilliland, Stephen W.
;
Folger, Robert
- In:
Organizational dynamics : a quarterly review of …
27
(
1999
)
3
,
pp. 7-23
Persistent link: https://www.econbiz.de/10006135983
Saved in:
8
Linking human resource management and customer outcomes
Bowen, David E.
;
Pugh, S. Douglas
- In:
The Routledge companion to strategic human resource …
,
(pp. 502-518)
.
2009
Persistent link: https://www.econbiz.de/10003782904
Saved in:
9
Exploring the role of "global mindset" in leading change in international contexts
Bowen, David E.
;
Inkpen, Andrew C.
- In:
The journal of applied behavioral science
45
(
2009
)
2
,
pp. 239-260
Persistent link: https://www.econbiz.de/10003893516
Saved in:
10
Winning the service game : revisiting the rules by which people co-create value
Schneider, Benjamin
;
Bowen, David E.
-
2010
Persistent link: https://www.econbiz.de/10003968682
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