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The effect of e-finance service quality on bank customers' fintech e-loyalty : evidence from Ethiopia

Jerene, Wondwossen; Sharma, Dhiraj - In: International journal of e-business research : an … 16 (2020) 2, pp. 69-83

Persistent link: https://www.econbiz.de/10012302682

Will Alibaba's additional financial service contribute to sellers' satisfaction and loyalty during the pandemic? : evidence from Taobao sellers

Wang, Juanjuan; Jiang, Lin; Liu, Wentong - In: Asia Pacific business review 29 (2023) 2, pp. 417-438

Persistent link: https://www.econbiz.de/10014289718

Conceptual and operative aspects of e-merchandising

Martínez, Inmaculada J.; Aguado, Juan Miguel - In: International journal of internet marketing and … 4 (2007/08) 2/3, pp. 197-212

Persistent link: https://www.econbiz.de/10003651623

The role of e-sellers' overall reputation on trust formation, purchase intention and purchase satisfaction : a developing country perspective

Shareef, Mahmud Akhter; Kumar, Vinod; Kumar, Uma; … - In: International journal of electronic marketing and … 2 (2008/09) 2, pp. 105-134

Persistent link: https://www.econbiz.de/10003781018

Repurchase loyalty for customer social co-creation e-marketplaces

Kang, Ju-Young M. - In: Journal of fashion marketing and management 18 (2014) 4, pp. 452-464

Persistent link: https://www.econbiz.de/10010530878

Do offline factors trigger customers' appetite for online continual usage? : a study of online reservation in the airline industry

Al-Hawari, Mohd Ahmad; Mouakket, Samar - In: Asia Pacific journal of marketing and logistics 24 (2012) 4, pp. 640-657

Persistent link: https://www.econbiz.de/10009659848

Online promotion and its influence on destination awareness and loyalty in the tourism industry

Lai, Wen-hsiang; Nguyen Quang Vinh - In: Advances in management & applied economics 3 (2013) 3, pp. 15-30

Internet is commonly accepted as an important aspect in successful tourism promotion as well as destination marketing in this era. The main aim of this study is to explore how online promotion and its influence on destination awareness and loyalty in the tourism industry. This study proposes a...

Persistent link: https://www.econbiz.de/10009756870

Key drivers of services website loyalty

Sanz Blas, Silvia; Ruiz Mafe, Carla; Pérez Perez, Isabel - In: The service industries journal 34 (2014) 5, pp. 455-475

Persistent link: https://www.econbiz.de/10010379358

How customers respond to the assistive intent of an E-retailer?

Shobeiri, Saeed; Mazaheri, Ebrahim; Laroche, Michel - In: International journal of retail & distribution management 42 (2014) 5, pp. 369-389

Persistent link: https://www.econbiz.de/10010384614

The case of Amazon.com : towards a conceptual framework of online customer service experience (OCSE) using the emerging consensus technique (ECT)

Klaus, Philipp - In: The journal of services marketing 27 (2013) 6, pp. 443-457

Persistent link: https://www.econbiz.de/10010198163