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Johansson, Elisabeth; Witell, Lars; Elg, Mattias - In: Total quality management & business excellence : an … 24 (2013) 1, pp. 79-90

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Witell, Lars; Löfgren, Martin - In: Journal of service management 24 (2013) 5, pp. 520-533

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Gremyr, Ida; Witell, Lars; Löfberg, Nina; Edvardsson, Bo; … - In: The journal of business & industrial marketing 29 (2014) 2, pp. 123-131

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Voss, Christopher A.; Perks, Helen; Sousa, Rui; Witell, Lars - In: Journal of service management 27 (2016) 1, pp. 30-36

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Snyder, Hannah; Witell, Lars; Gustafsson, Anders; … - In: Journal of business research : JBR 69 (2016) 7, pp. 2401-2408

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Witell, Lars; Snyder, Hannah; Gustafsson, Anders; … - In: Journal of business research : JBR 69 (2016) 8, pp. 2863-2872

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Koskela-Huotari, Kaisa; Edvardsson, Bo; Jonas, Julia M.; … - In: Journal of business research : JBR 69 (2016) 8, pp. 2964-2971

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Olsen, Line Lervik; Witell, Lars; Gustafsson, Anders - In: Journal of service management 25 (2014) 4, pp. 556-571

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Witell, Lars; Gustafsson, Anders; Johnson, Michael D. - In: European journal of marketing : EJM 48 (2014) 9/10, pp. 1709-1730

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