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The role of the manager in shaping customer contact employee perceptions of the firm's relationship with technology : a conceptual model
Fleming, David E.; Artis, Andrew B. - In: Services marketing quarterly 34 (2013) 2, pp. 126-138
Persistent link: https://www.econbiz.de/10009745740
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This ad's for you : the indirect effect of advertising perceptions on salesperson effort and performance
Hughes, Douglas E. - In: Journal of the Academy of Marketing Science 41 (2013) 1, pp. 1-18
Persistent link: https://www.econbiz.de/10009719773
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When and how frontline service employee authenticity influences purchase intentions
Matthews, Lynn; Eilert, Meike; Carlson, Les; Gentry, Jim - In: Journal of business research : JBR 114 (2020), pp. 111-123
Persistent link: https://www.econbiz.de/10012257471
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In-store design and marketing effects : taking account of the influence of servicescape design upon retail brand frontline employees
Kearney, Treasa - In: Multi-channel marketing, branding and retail design : …, (pp. 193-217). 2016
Persistent link: https://www.econbiz.de/10011582614
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Satisfaction or motivation - what precedes performance? : a study of sales force in the life insurance industry
Sahoo, Saroj Kumar; Sahoo, Sandhyarani - In: Manthan : journal of commerce and management 4 (2017) 1, pp. 1-17
Persistent link: https://www.econbiz.de/10011863102
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The role of leadership in developing a strong employer brand
Jain, Sonali - In: International journal of business and globalisation : IJBG 26 (2020) 3, pp. 191-202
Persistent link: https://www.econbiz.de/10012505672
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Organisation pursuit intention through perceived employer brand, person organisation fit and perceived organisational prestige
Sharma, Ruchika; Tanwar, Karnica - In: Corporate reputation review 26 (2023) 1, pp. 33-53
Persistent link: https://www.econbiz.de/10014225820
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Salesperson resistance to sharing market intelligence in Sub-Saharan Africa
Nowlin, Edward L.; Anaza, Nwamaka A.; Anaza, Emeka - In: Journal of marketing channels : ... distribution … 22 (2015) 2, pp. 93-107
Persistent link: https://www.econbiz.de/10011292224
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Factors affecting acceptance of the internet as a marketing intelligence tool among sales staff
Foroutan, Neda; Esfidani, Mohammad R. - In: International journal of electronic customer … 11 (2017/2018) 2, pp. 142-157
Persistent link: https://www.econbiz.de/10011966913
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The effects of perceived supervisor support, perceived organizational support, and organizational justice on turnover among salespeople
DeConinck, James B.; Johnson, Julie T. - In: The journal of personal selling & sales management : JPSSM 29 (2009) 4, pp. 333-350
Persistent link: https://www.econbiz.de/10003905053