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Customer genius : becoming a customer-centric business
Fisk, Peter - 2009
Persistent link: https://www.econbiz.de/10004931798
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Customer value investment : formula for sustained business success
Mahajan, Gautam - 2008
Persistent link: https://www.econbiz.de/10004936857
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Collaborative customer relationship management : taking CRM to the next level ; with 7 tables
Kracklauer, Alexander H. (contributor) - 2004
Persistent link: https://www.econbiz.de/10004495919
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Customer relationship management
Peelen, Ed - 2006 - 2. ed.
Persistent link: https://www.econbiz.de/10004508499
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The future of relationship marketing
Bejou, David (contributor) - 2006
Persistent link: https://www.econbiz.de/10004515459
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Get noticed - get referrals : build your client base and your business by making a name for yourself
Lublin, Jill; Steisel, Mark - 2008
Persistent link: https://www.econbiz.de/10004540121
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Damn clients! : the art of building rapport and influence with your client base
Welsh, Ian - 2007
Persistent link: https://www.econbiz.de/10004548989
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Building the customer centric enterprise : data warehousing techniques for supporting customer relationship management
Imhoff, Claudia; Loftis, Lisa; Geiger, Jonathan G. - 2001
Persistent link: https://www.econbiz.de/10004607829