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Role of social media technologies and customer relationship management Capabilities 2.0 in creating customer loyalty and university reputation

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Persistent link: https://www.econbiz.de/10014566978

Do government-based customers promote green innovation? : evidence from China

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Relationship marketing and the B2B sales force, effects of Big Five personality traits

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Is digital social communication effective for social relationship? : a study of online brand communities

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The influence of perceived relationship quality on donor behavior in the context of charitable nonprofit organizations established by professional sport entities

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The power of AI : enhancing customer loyalty through satisfaction and efficiency

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In the rapidly evolving landscape of customer service, integrating AI-powered solutionshas emerged as a game-changer. This study delves into the intricate dynamics of AI-Powered Customer Service and its profound impact on customer loyalty, specifically focusing on the mediating roles played by...

Persistent link: https://www.econbiz.de/10014526490

From user behavior to subscription sales : an insight into e-book platform leveraging customer segmentation and A/B testing

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Unveiling the mediating effects of destination gender on tourist loyalty

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Converting idol attachment into place attachment : a study of fan tourists' idol-following travel

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