Narrow search
Showing 31 - 40 of 126,452
Cover Image
Customer relationship management : digital transformation and sustainable business model innovation
Gil-Gomez, Hermenegildo; Guerola-Navarro, Vicente; … - In: Economic research 33 (2020) 1,3, pp. 2733-2750
Persistent link: https://www.econbiz.de/10013192671
Cover Image
A customer knowledge management framework
Muniz, Emerson Cleister Lima; Dandolini, Gertrudes Aparecida - In: Journal of information & knowledge management : JIKM 20 (2021) 3, pp. 2150028-1-2150028-33
Persistent link: https://www.econbiz.de/10012668758
Cover Image
Customer knowledge discovery from online reviews
You, Weijia; Xia, Mu; Liu, Lu; Liu, Dan - In: Electronic markets : the international journal on … 22 (2012) 3, pp. 131-142
Persistent link: https://www.econbiz.de/10009657278
Cover Image
The expanding role of customer knowledge management and brand experience during the pandemic crisis
Mocanu, Rares - In: Management dynamics in the knowledge economy 8 (2020) 4, pp. 357-369
Persistent link: https://www.econbiz.de/10012417412
Cover Image
Clarifying the effect of customer knowledge management to improve business performance of banks : considering the role of electronic customer relationship management
Rastgar, Abbas Ali; Esmaili, Ebrahim; Naderi, Reihaneh; … - In: International journal of electronic customer … 12 (2019) 2, pp. 108-123
Persistent link: https://www.econbiz.de/10012253367
Cover Image
Reviewing the concept of CKM with social perspective by means of the ANN-GT approach (case study: environmental protection by the water market implementation)
Rabbanimehr, Maedeh; Sanayei, Ali; Kazemi, Ali - In: International journal of procurement management 13 (2020) 4, pp. 462-481
Persistent link: https://www.econbiz.de/10012254615
Cover Image
Empowering organizations through customer knowledge acquisition : an empirical study in Mexico
Gómez Reynoso, Juan Manuel; Al-Busaidi, Kamla Ali - In: International journal of knowledge management : IJKM ; … 15 (2019) 3, pp. 83-102
Persistent link: https://www.econbiz.de/10012110830
Cover Image
Effects of customer knowledge management and customer orientation on innovation capacity and marketing results in SMEs : the mediating role of innovation orientation
Fidel, Pilar; Schlesinger, Walesska; Emilo, Esposito - In: International journal of innovation management 22 (2018) 7, pp. 1850055-1-26
Persistent link: https://www.econbiz.de/10011936252
Cover Image
Bridging customer knowledge to innovative product development : a data mining approach
Zhan, Yuanzhu; Tan, Kim Hua; Huo, Baofeng - In: International journal of production research 57 (2019) 20, pp. 6335-6350
Persistent link: https://www.econbiz.de/10012193708
Cover Image
The impact of customer knowledge and marketing dynamic capability on innovation performance : an empirical analysis
Falasca, Mauro; Zhang, Jiemei; Conchar, Margy; Li, Like - In: The journal of business & industrial marketing 32 (2017) 7, pp. 901-912
Persistent link: https://www.econbiz.de/10011773525