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Creating value through relatio...
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Relationship marketing
25,164
Beziehungsmarketing
25,079
Value creation
13,772
Betriebliche Wertschöpfung
13,642
Konsumentenverhalten
9,095
Consumer behaviour
9,094
Customer satisfaction
5,341
Kundenzufriedenheit
5,339
Service quality
3,989
Dienstleistungsqualität
3,988
Theory
3,125
Theorie
3,124
Deutschland
3,053
Germany
3,007
Lieferantenmanagement
2,753
Supplier relationship management
2,753
Brand management
2,641
Markenführung
2,640
Globalisierung
2,242
Globalization
2,224
Social Web
2,220
Social web
2,220
Supply chain
2,037
Lieferkette
2,036
Electronic Commerce
2,034
Marketingmanagement
2,034
Customer integration
2,023
Kundenintegration
2,022
Marketing management
2,009
E-commerce
1,956
Markenimage
1,893
Brand image
1,891
Innovation
1,799
Kundenwert
1,666
Customer value
1,640
Welt
1,603
Online-Marketing
1,601
World
1,601
Internet marketing
1,584
USA
1,540
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Undetermined
13,096
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7,475
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27,672
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12,976
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46
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16
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2,824
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2,824
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2,127
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1,982
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1,962
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1,670
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946
Sammelwerk
946
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730
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730
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668
Lehrbuch
280
Ratgeber
253
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247
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214
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197
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130
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130
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107
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92
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92
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89
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89
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72
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72
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68
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7,428
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Bruhn, Manfred
124
Homburg, Christian
110
Kumar, V.
83
Huber, Frank
62
Verhoef, Peter C.
57
Han, Heesup
53
Piller, Frank T.
53
Gereffi, Gary
52
Hollebeek, Linda D.
51
Pietrobelli, Carlo
51
Reichwald, Ralf
50
Herrmann, Andreas
49
Bauer, Hans H.
47
Stauss, Bernd
45
Kotler, Philip
43
Krafft, Manfred
43
Rundle-Thiele, Sharyn
43
Gil Saura, Irene
42
Palmatier, Robert W.
42
Swinnen, Johan F. M.
41
Grönroos, Christian
40
Kleinaltenkamp, Michael
39
Mattila, Anna S.
39
Wildemann, Horst
39
Wiedmann, Klaus-Peter
37
Reinartz, Werner J.
35
Stock-Homburg, Ruth
35
Swoboda, Bernhard
35
Thaichon, Park
35
Antràs, Pol
34
Kubacki, Krzysztof
34
Rabellotti, Roberta
34
Hippner, Hajo
33
Mittal, Vikas
33
Smith, Alan D.
33
Vargo, Stephen L.
33
Edvardsson, Bo
32
Eggert, Andreas
32
Gustafsson, Anders
32
Madhani, Pankaj M.
32
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Springer Fachmedien Wiesbaden
110
National Bureau of Economic Research
50
Facultatea de Administraţie Publică, Şcoala Naţională de Studii Politice şi Administrative (SNSPA)
46
IGI Global
23
Université Paris-Dauphine (Paris IX)
21
World Bank Group
19
OECD
18
Verlag Dr. Kovač
17
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
15
World Bank
15
Springer-Verlag GmbH
14
FAO
13
Nomos Verlagsgesellschaft
12
American Marketing Association
11
Springer International Publishing
11
Weltwirtschaftsforum
11
Books on Demand GmbH <Norderstedt>
10
IESE Business School, Universidad de Navarra
10
Information Resources Management Association
10
World Trade Organization
10
Edward Elgar Publishing
8
RWTH Aachen
8
Eric Cuvillier <Firma>
7
Europäische Kommission / Gemeinsame Forschungsstelle
7
Friedrich-Schiller-Universität Jena
7
HAL
7
Haufe-Lexware GmbH & Co. KG
7
International Trade Centre
7
Universität St. Gallen
7
De Gruyter Oldenbourg
6
Economics Research, World Bank Group
6
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
6
Fördergesellschaft Marketing an der Universität Augsburg
6
Harvard Graduate School of Business Administration
6
Metropolis-Verlag für Ökonomie Gesellschaft und Politik GmbH
6
UNCTAD
6
Universität Mannheim
6
Verlag Franz Vahlen
6
W. Kohlhammer GmbH
6
Wiley-VCH
6
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Journal of business research : JBR
860
Journal of retailing and consumer services
606
Industrial marketing management : the international journal for industrial and high-tech firms
517
SpringerLink / Bücher
411
International journal of hospitality management
295
The journal of services marketing
242
The journal of business & industrial marketing
226
The service industries journal
206
Journal of strategic marketing
189
Journal of the Academy of Marketing Science
176
International journal of electronic customer relationship management : IJECRM
143
Technological forecasting & social change : an international journal
140
International journal of contemporary hospitality management
134
Gabler Edition Wissenschaft
133
Journal of marketing
131
Journal of marketing management : MM
128
Journal of service management
127
Tourism management : research, policies, practice
126
Journal of service research : JSR
125
Cogent business & management
121
Journal of travel and tourism marketing
121
European journal of marketing : EJM
119
Journal of hospitality marketing & management
117
The journal of brand management : an international journal
117
Psychology & marketing
116
Asia Pacific journal of marketing and logistics
113
The journal of product & brand management
111
Journal of retailing
107
Marketing intelligence & planning
106
Springer eBook Collection
106
Journal of business ethics : JOBE
104
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
100
International journal of production economics
99
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
97
Services marketing quarterly
96
Service business
94
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
91
Business horizons
89
Springer eBook Collection / Business and Economics
88
The international journal of bank marketing : IJBM
85
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Source
All
ECONIS (ZBW)
39,583
RePEc
557
USB Cologne (EcoSocSci)
370
EconStor
102
BASE
85
Other ZBW resources
12
OLC EcoSci
1
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51
Essays in marketing strategy : the role of customer integration, marketing metrics, and advertising effectiveness
Ptok, Annette
-
2018
Persistent link: https://www.econbiz.de/10011854433
Saved in:
52
A survey of system dynamics in B2C e-commerce business model
Chen, Jian
;
Tang, Yin
;
Yang, Jinyu
- In:
Modern economy
9
(
2018
)
4
,
pp. 830-852
Persistent link: https://www.econbiz.de/10011872206
Saved in:
53
More effective sports s ponsorship - combining and integrating key resources and capabilities of international sports events and their major sponsors
Healy, Paul M.
;
Serafeim, George
-
2016
Persistent link: https://www.econbiz.de/10011873223
Saved in:
54
Relationship commitment and value creation in sponsorship relationships
Hessling, Victoria
;
Åsberg, Malin
;
Roxenhall, Tommy
- In:
Journal of business-to-business marketing
25
(
2018
)
2
,
pp. 137-160
Persistent link: https://www.econbiz.de/10011873889
Saved in:
55
Relating strategic market orientation and market performance : role of customer value types
Sahi, Gurjeet Kaur
;
Gupta, Mahesh Chander
;
Lonial, …
- In:
Journal of strategic marketing
26
(
2018
)
4
,
pp. 318-338
Persistent link: https://www.econbiz.de/10011903313
Saved in:
56
Understanding value-creating practices in social media-based brand communities
Sorensen, Anne
;
Drennan, Judy
- In:
The service industries journal
37
(
2017
)
15/16
,
pp. 986-1007
Persistent link: https://www.econbiz.de/10011848008
Saved in:
57
How value creation and relationship quality coalignment affects a firm's performance : an empirical analysis
López Sánchez, José Ángel
;
Santos Vijande, María …
- In:
Journal of marketing channels : ... distribution …
22
(
2015
)
3
,
pp. 214-230
Persistent link: https://www.econbiz.de/10011386724
Saved in:
58
Uncovering collaborative value creation patterns and establishing corresponding customer roles
Moeller, Sabine
;
Ciuchita, Robert
;
Mahr, Dominik
; …
- In:
Journal of service research : JSR
16
(
2013
)
4
,
pp. 471-487
Persistent link: https://www.econbiz.de/10010203524
Saved in:
59
Interpreting value in the customer service experience using customer-dominant logic
Tynan, Caroline
;
McKechnie, Sally
;
Hartley, Stephanie
- In:
Journal of marketing management : MM
30
(
2014
)
9/10
,
pp. 1058-1081
Persistent link: https://www.econbiz.de/10010411295
Saved in:
60
Proactive value co-creation via structural ambidexterity : customer success management and the modularization of frontline roles
Hochstein, Bryan
;
Chaker, Nawar N.
;
Rangarajan, Deva
; …
- In:
Journal of service research
24
(
2021
)
4
,
pp. 601-621
Persistent link: https://www.econbiz.de/10012662587
Saved in:
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