Leischnig, Alexander; Schwertfeger, Marko; … - In: International Journal of Retail & Distribution Management 39 (2011) 8, pp. 619-634
Purpose – This paper aims to investigate the impact of in‐store events on customers' attitudes toward the retail brand. Design/methodology/approach – The authors develop and empirically test a model of event image, event satisfaction, and retail brand attitudes using structural equation...