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Designing lifestyle hotels
Cheng, Jen-Son; Tang, Ta-Wei; Wang, Tsai-Chiao - In: International journal of hospitality management 58 (2016), pp. 95-106
Persistent link: https://www.econbiz.de/10011581400
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The price of heritage : an investigation of hotel prices
Mathur, Sameer; Dewani, Prem Prakash - In: International journal of Indian culture and business … 13 (2016) 2, pp. 127-153
Persistent link: https://www.econbiz.de/10011665006
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Service innovation of 3/2 star hotel in Bandung
Lestari, Yuliani Dwi; Laode, M. I. - In: Journal of Asian finance, economics and business : JAFEB 5 (2018) 3, pp. 73-80
Persistent link: https://www.econbiz.de/10011918944
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The role of private label brands in enhancing service satisfaction in the hotel industry : comparing luxury and boutique hotels
Herstein, Ram; Gilboa, Shaked; Gamliel, Eyal; Bergera, Ron - In: Services marketing quarterly 39 (2018) 2, pp. 140-155
Persistent link: https://www.econbiz.de/10011859506
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The moderating role of service innovation on the relationship between customer satisfaction and customer value : a case of 3-star hotels in Jakarta
Sukwadi, Ronald - In: International journal of services, economics and management 8 (2017) 1/2, pp. 18-34
Persistent link: https://www.econbiz.de/10011892259
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Good or bad staff? : hotel employees' core self-evaluations impacting service effort and service sabotage considering leader-member exchange moderation
Dai, You-De; Zhuang, Wen-Long; Hsu, Shih-Yun; Huan, … - In: Tourism management perspectives : TMP 32 (2019), pp. 1-9
Persistent link: https://www.econbiz.de/10012128981
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Improving service quality in hotels in Buea subdivision before the African nation's cup (Afcon - 2016 and 2019) : the public sector role
En, Abam - In: Inventi impact: service sector (2017) 3, pp. 129-131
Persistent link: https://www.econbiz.de/10011752725
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Moderating role of service innovation on the relationship between corporate reputation and performance of hotels in Kenya
Musoga, Brenda; Ngugi, Louise; Wanjau, Kenneth Lawrence - 2021
Persistent link: https://www.econbiz.de/10012593481
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Management and quality of services in Pristina's hotelier industry
Hasanaj, Petrit; Kuqi, Bekë; Ahmetaj, Besmir - In: Prizren social science journal 2 (2018) 1, pp. 52-71
Persistent link: https://www.econbiz.de/10011901391
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Methoden zur Messung und Beeinflussung der Dienstleistungsqualität : Feedback- und Anreizsysteme in Beherbergungsunternehmen
Westerbarkey, Peter - 1996
Persistent link: https://www.econbiz.de/10004306821