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Joy and disappointment in the...
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Beziehungsmarketing
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Johnson, Michael
156
Johnson, Michael D.
91
Andreassen, Tor Wallin
23
Gustafsson, Anders
17
Johnson, Michael R.
15
Herrmann, Andreas
13
Diao, Xinshen
12
Fornell, Claes
8
Keiningham, Timothy L.
8
Lervik-Olsen, Line
8
Aksoy, Lerzan
7
Benin, Samuel
7
Cooil, Bruce
7
Hollenbeck, John R.
7
Wallin Andreassen, Tor
7
You, Liangzhi
7
Huber, Frank
6
Witell, Lars
6
Auh, Seigyoung
5
Edvardsson, Bo
5
Abdulai, Awudu
4
Benkherouf, Lakdere
4
Caulkins, Jonathan P.
4
Colurcio, Maria
4
Delgado, Christopher L.
4
Feichtinger, Gustav
4
Gabre-Madhin, Eleni Z.
4
Johnson, Michael A.
4
Jundt, Dustin
4
Kirchain, Randolph
4
Kirchain, Randolph E.
4
Kristensson, Per
4
Makombe, Tsitsi
4
Minot, Nicholas
4
Natarajarathinam, Malini
4
Sudman, Seymour
4
Takeshima, Hiroyuki
4
Tragler, Gernot
4
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Journal of Economic Psychology
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7
International journal of production economics
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Journal of Service Management
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Journal of economic psychology : research in economic psychology and behavioral economics
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Agricultural economics : the journal of the International Association of Agricultural Economists
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European Journal of Marketing
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Organization science : a journal of the Institute for Operations Research and the Management Sciences ; bridging disciplines to advance knowledge of organizations
3
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3
Agricultural Economics
2
American Journal of Agricultural Economics
2
Customer retention in the automotive industry : quality, satisfaction and loyalty
2
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
2
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International Journal of Production Economics
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International Journal of Public Sector Management
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Internationale Standardlehrbücher der Wirtschafts- und Sozialwissenschaften
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Issue briefs / International Food Policy Research Institute (IFPRI)
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Journal of Services Marketing
2
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2
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ECONIS (ZBW)
141
OLC EcoSci
75
RePEc
55
Other ZBW resources
19
USB Cologne (EcoSocSci)
10
BASE
2
EconStor
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1
Joy and disappointment in the hotel experience: managing relationship segments
Johnson, Michael D.
;
Olsen, Line Lervik
;
Andreassen, …
- In:
Managing service quality : MSQ ; an international journal
19
(
2009
)
1
,
pp. 4-30
Persistent link: https://www.econbiz.de/10008170266
Saved in:
2
Social media usage and adoption : are people ready?
Olsen, Line Lervik
;
Andreassen, Tor Wallin
- In:
Harnessing the power of social media and web analytics
,
(pp. 161-180)
.
2014
Persistent link: https://www.econbiz.de/10010340868
Saved in:
3
The differential processing of product category and noncomparable choice alternatives
Johnson, Michael D.
- In:
Journal of consumer research : JCR ; an …
16
(
1989
)
3
,
pp. 300-309
Persistent link: https://www.econbiz.de/10001098568
Saved in:
4
Customer satisfaction in a global economy : challenges for the automobile industry
Johnson, Michael D.
- In:
Automobilmarktforschung : Nutzenorientierung von …
,
(pp. 1-14)
.
1996
Persistent link: https://www.econbiz.de/10001293682
Saved in:
5
Achieving customer satisfaction, loyalty, and retention through strategic alignment
Johnson, Michael D.
- In:
Customer retention in the automotive industry : …
,
(pp. 117-139)
.
1997
Persistent link: https://www.econbiz.de/10001299163
Saved in:
6
The nature and methodological implications of the cognitive representation of products
Fornell, Claes
;
Johnson, Michael D.
-
1986
-
Rev
Persistent link: https://www.econbiz.de/10000731740
Saved in:
7
Decision processing and product comparability : a theory of strategy selection
Johnson, Michael D.
-
1983
Persistent link: https://www.econbiz.de/10000811062
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8
Quantifying the effects of product family decisions on material selection : a process-based costing approach
Johnson, Michael
;
Kirchain, Randolph E.
- In:
International journal of production economics
120
(
2009
)
2
,
pp. 653-668
Persistent link: https://www.econbiz.de/10003888542
Saved in:
9
Measuring performance of material handling systems : a conveyor system analysis
Natarajarathinam, Malini
;
Somy, Midhun
;
Johnson, Michael
- In:
International journal of business performance and …
3
(
2011
)
2
,
pp. 167-180
Persistent link: https://www.econbiz.de/10009306317
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10
A methodology for modelling comprehensive international procurement costs
Johnson, Michael
;
Sawaya, William J.
;
Natarajarathinam, …
- In:
International journal of production research
51
(
2013
)
18
,
pp. 5549-5564
Persistent link: https://www.econbiz.de/10010196545
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