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Delight and the grateful customer : beyond joy and surprise
Ball, Joan; Barnes, Donald C. - In: Journal of service theory and practice : JSTP 27 (2017) 1, pp. 250-269
Persistent link: https://www.econbiz.de/10011603069
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The bittersweet experience of being envied in a consumption context
Romani, Simona; Grappi, Silvia; Bagozzi, Richard P. - In: European journal of marketing : EJM 50 (2016) 7/8, pp. 1239-1262
Persistent link: https://www.econbiz.de/10011608996
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Self-congruity, social value, and the use of virtual social networks by generation Y travelers
Luna-Cortés, Gonzalo; López-Bonilla, Jesús Manuel; … - In: Journal of travel research : a quarterly publication of … 58 (2019) 3, pp. 398-410
Persistent link: https://www.econbiz.de/10011983268
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Responsible and active brand personality : on the relationships with brand experience and key relationship constructs
Japutra, Arnold; Molinillo, Sebastian - In: Journal of business research : JBR 99 (2019), pp. 464-471
Persistent link: https://www.econbiz.de/10012023686
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Building resistance to brand switching during disruptions in a competitive market
Appiah, Dominic; Howell, Kerry E.; Ozuem, Wilson; … - In: Journal of retailing and consumer services 50 (2019), pp. 249-257
Persistent link: https://www.econbiz.de/10012114158
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The impact of congruence between self-concept and destination personality on behavioural intentions for visiting an Islamic-historical destination
Pool, Javad Khazaei; Khodadadi, Masood; Asadi, Ali - In: Tourism and hospitality research : the surrey quarterly … 18 (2018) 3, pp. 378-387
Persistent link: https://www.econbiz.de/10011884854
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Examining the moderating role of personality traits in the relationship between brand trust and brand loyalty
Menidjel, Choukri; Benhabib, Abderrezzak; Bilgihan, Anil - In: The journal of product & brand management 26 (2017) 6, pp. 631-649
Persistent link: https://www.econbiz.de/10011801141
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Model of satisfaction involving affect and personality traits
Ciunova-Shuleska, Anita; Palamidovska-Sterjadovska, Nikolina - In: Eurasian business review 9 (2019) 4, pp. 485-500
Persistent link: https://www.econbiz.de/10012144792
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Psychological factors affecting the behavioral intention of the tourist visiting Southeastern Anatolia
Çelik, Sedat; Dedeoğlu, Bekir Bora - In: Journal of hospitality and tourism insights 2 (2019) 4, pp. 425-450
Persistent link: https://www.econbiz.de/10012131615
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The effects of attachment styles and belongingness on life satisfaction among adolescents
Çikrikçi, Özkan; Gençdoğan, Başaran - In: International journal of happiness and development 3 (2017) 3, pp. 241-255
Persistent link: https://www.econbiz.de/10011729471