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Service encounter value and online engagement behaviors
Zhang, Tingting; Zhang, Pei; Lu, Lu - In: International journal of hospitality management 85 (2020), pp. 1-13
Persistent link: https://www.econbiz.de/10012241352
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Retrospective: the importance of servicescapes in leisure service settings
Wakefield, Kirk L.; Blodgett, Jeffrey - In: The journal of services marketing 30 (2016) 7, pp. 686-691
Persistent link: https://www.econbiz.de/10011590914
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Customer emotions minute by minute : how guests experience different emotions within the same service environment
Torres, Edwin N.; Wei, Wei; Hua, Nan; Chen, Po-Ju - In: International journal of hospitality management 77 (2019), pp. 128-138
Persistent link: https://www.econbiz.de/10011988465
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The relationships between the factors affecting perceived service quality, satisfaction and behavioral intentions among theme park visitors
Başarangil, İlke - In: Tourism and hospitality research : the surrey quarterly … 18 (2018) 4, pp. 415-428
Persistent link: https://www.econbiz.de/10011976112
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Servicescape elements, customer predispositions and service experience : the case of theme park visitors
Dong, Ping; Siu, Noel Yee-Man - In: Tourism management : research, policies, practice 36 (2013), pp. 541-551
Persistent link: https://www.econbiz.de/10009736141
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Analysing the influence of websites quality and content on leisure travellers star category hotel selection in the state of Uttar Pradesh
Dambhare, Ankit; Rana, Varinder Singh - In: International journal of Indian culture and business … 28 (2023) 1, pp. 24-56
Persistent link: https://www.econbiz.de/10014316404
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The effect of tourism quality and memorable tourist experience on the satisfaction and revisit willingness of tourists to a tourism and leisure town
Gao, Huina; Liu, Chun; Qiu, Anqi; Wang, Yujia; Gao, Huicai - In: International journal of leisure and tourism marketing … 7 (2022) 4, pp. 325-348
Persistent link: https://www.econbiz.de/10014318731
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Theme park hotel experience, experiential satisfaction and behavioral intention : examination of visitors' experiences
Akel, Gökhan; Çakır, Engin - In: Journal of hospitality and tourism insights 6 (2023) 3, pp. 1419-1440
Persistent link: https://www.econbiz.de/10014364022
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The service sector in the classical world : focus on entertainment and well-being
Bröchner, Jan - In: International journal of quality and service sciences 15 (2023) 5, pp. 1-14
Persistent link: https://www.econbiz.de/10014456732
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The implementation of e-government and the trust of citizens in public sector performance : the mediating role of service quality
Nawafleh, Sahem - In: International journal of public sector performance … 6 (2020) 1, pp. 17-35
Persistent link: https://www.econbiz.de/10012178521