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Consumer behaviour
18
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18
Customer satisfaction
16
Kundenzufriedenheit
15
South Korea
13
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13
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9
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longitudinal study
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30
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English
40
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Ha, Hong-Youl
31
Ha, Hong Youl
26
Janda, Swinder
22
Pan, Huifeng
9
John, Joby
7
Muthaly, Siva
6
Muthaly, Siva K. K.
5
Ha, Hong-youl
4
Muthaly, Siva K.
4
Akamavi, Raphaël K.
3
Kang, Man-Su
3
John, J. Denise
2
Lee, Je-Won
2
Lee, Myung-Soo
2
Park, Sang-Kyu
2
Akamavi, Raphae͏̈l K.
1
Chung, Yongkyun
1
J. Kitchen, Phillip
1
Janada, Swinder
1
Ju, Chang Bum
1
K. Akamavi, Raphaël
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1
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1
Kim, Nam-yun
1
Kitchen, Philip J.
1
Kitchen, Phillip J.
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Liu, Zhiqiang
1
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1
Xia, Yingxue
1
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European journal of marketing : EJM
8
The service industries journal
7
Asia Pacific business review
5
The Service Industries Journal
4
The journal of consumer marketing
4
The journal of services marketing
4
Journal of current issues and research in advertising : JCIRA
3
Asian business & management
2
European Journal of Marketing
2
International journal of business excellence
2
International journal of contemporary hospitality management
2
International marketing review
2
Journal of Services Marketing
2
Asia Pacific Business Review
1
Asia Pacific Journal of Marketing and Logistics
1
Asia Pacific journal of marketing and logistics
1
International Journal of Contemporary Hospitality Management
1
International journal of consumer studies
1
International journal of hospitality management
1
Journal of Korea Trade
1
Journal of business research : JBR
1
Journal of hospitality marketing & management
1
Journal of travel and tourism marketing
1
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1
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1
Managing service quality : MSQ ; an international journal
1
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ECONIS (ZBW)
30
OLC EcoSci
18
Other ZBW resources
8
RePEc
5
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1
Alternative explanations of business-to-business relationships : the relational case between web-based companies and traditional channel partners in South Korea
Ha, Hong Youl
- In:
Asian business & management
9
(
2010
)
1
,
pp. 149-171
Persistent link: https://www.econbiz.de/10003990098
Saved in:
2
The evolution of brand personality : an application of online travel agencies
Ha, Hong Youl
- In:
The journal of services marketing
30
(
2016
)
5
,
pp. 529-540
Persistent link: https://www.econbiz.de/10011615549
Saved in:
3
The moderating roles of status of B2B evaluator and dependence in the switching costs : switching intentions : performance causal chain in Korea
Ha, Hong Youl
- In:
Asia Pacific business review
23
(
2017
)
3
,
pp. 420-437
Persistent link: https://www.econbiz.de/10012153983
Saved in:
4
Development of brand equity : evaluation of four alternative models
Ha, Hong Youl
;
Janda, Swinder
;
Muthaly, Siva K. K.
- In:
The service industries journal
30
(
2010
)
5/6
,
pp. 911-928
Persistent link: https://www.econbiz.de/10003993304
Saved in:
5
Role of customer orientation in an integrative model of brand loyalty in services
Ha, Hong Youl
;
John, Joby
- In:
The service industries journal
30
(
2010
)
7/8
,
pp. 1025-1046
Persistent link: https://www.econbiz.de/10003996052
Saved in:
6
A new understanding of satisfaction model in e-re-purchase situation
Ha, Hong Youl
;
Janda, Swinder
;
Muthaly, Siva K. K.
- In:
European journal of marketing : EJM
44
(
2010
)
7/8
,
pp. 997-1016
Persistent link: https://www.econbiz.de/10008650642
Saved in:
7
The effects of advertising spending on brand loyalty in services
Ha, Hong Youl
;
John, Joby
;
Janda, Swinder
;
Muthaly, …
- In:
European journal of marketing : EJM
45
(
2011
)
4
,
pp. 673-691
Persistent link: https://www.econbiz.de/10009010593
Saved in:
8
Role of satisfaction in an integrative model of brand loyalty : evidence from China and South Korea
Ha, Hong Youl
;
Janda, Swinder
;
Park, Sang-Kyu
- In:
International marketing review
26
(
2009
)
2
,
pp. 198-220
Persistent link: https://www.econbiz.de/10009522635
Saved in:
9
Investigating temporal effects of risk perceptions and satisfaction on customer loyalty
Ha, Hong Youl
;
Son, Hee-young
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
3
,
pp. 252-273
Persistent link: https://www.econbiz.de/10010359565
Saved in:
10
The critical role of marketer's information provision in temporal changes of expectations and attitudes
Ha, Hong Youl
;
John, J. Denise
;
John, Joby
;
Kim, Nam-yun
- In:
The journal of consumer marketing
30
(
2013
)
4
,
pp. 355-365
Persistent link: https://www.econbiz.de/10009788902
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